scholarly journals Kualitas Pelayanan Pencatatan Masjid Berbasis Teknologi Informasi Pada Kantor Urusan Agama Kecamatan Pahandut Kota Palangka Raya

2018 ◽  
Vol 5 (2) ◽  
pp. 12-18
Author(s):  
Nicodemus Nicodemus ◽  
Budy Fitri Effendi

The research discusses the quality of the mosque's recording services based on the information technology in the district of Pahandut, Palangka Raya. More specifically the purpose of this research is 1) to know the implementation of public services in the registration of mosque-based information technology in the district of the KUA Pahandut City Palangka Raya 2) to describe and analyze the quality of Public service in the mosque's registration of information technology at the KUA district of Pahandut City Palangka Raya 3) to know any obstacles that preclude the application of the mosque service based on information technology in KUA District The city of Palangka Raya. This research uses qualitative descriptive approaches. Qualitative research is a research procedure that generates descriptive data of written or spoken words from people and behaviors that can be observed. Being descriptive in this study, analysis of information is not out of the materials that are researched that is the material of the field such as the results of interviews, observation or documentation in-depth to be able to get valid data. The results of the study showed that: 1) the implementation of information technology-based mosque in KUA subdistrict of Pahandut City Palangka Raya does not suffer significant problems 2) seen in terms of physical evidence, reliability, responsiveness, assurance and empathy, KUA district of Pahandut City Palangka Raya has a diversity of problems in it 3) there are also barriers in the implementation of the registration services mosque-based information technology among others from the aspect of resources Public awareness and facilities and infrastructure.

Author(s):  
Dyah Mutiarin ◽  
Ririn Sudiro ◽  
Misran Misran

E-Public services based on information technology have been improved during the industrial revolution 4.0. Implementing E-Public Service leads to transforming public services in government from the old designs to the new designs that can assist in realizing agile government models. The agile government model is a model of government that creates a culture of agile and intelligent bureaucracy. This model focuses on the requirements of speed and ease in government processes, including public services. This study aims to explain the design of e-Public Service in realizing the Agile Government model. This study uses a qualitative descriptive approach assisted by NVivo 12 software in processing data. This study shows that the design of public Service in realizing an agile government model based on information technology is creating responsive public services, facilitating and accelerating the process of public services, and improving the quality of effective and efficient public services.


2017 ◽  
Vol 2 (1) ◽  
Author(s):  
Normajatun Normajatun ◽  
Murdiansyah Herman

This study aimed to find out the description : the satisfaction of society’s response to public service as well as service quality index value and the performance of the public service in the Departement of Civil Registration and Population of the City of Banjarmasin. The research using survey method and descriptively. Data collection using the questionnaire for respondents whit a simple technique random sampling. Descriptive data analysis with quantitative. The results showed the public generally satisfied with public service provided by the Departement of Civil Registration and Population of the City of Banjarmasin. The quality of service of the Departement of Civil Registration and Population are include in categories B, and the performance of his ministry is in good category either.


2018 ◽  
Vol 4 (1) ◽  
Author(s):  
Ernia Duwi Saputri, S.Pd., M.H.

Public Service Analysis of Village Tlanak Support of Lamongan District. The purpose of this research is to know the quality of Public Service of Village Government of Tlanak Kedungpring District of Lamongan Regency, to know the supporting and inhibiting factors and solution of Public Service of Village Government of  Tlanak Kedungpring District of  Lamongan Regency and to know the implementation of Good Governance in Public Service of Village Government of Tlanak Kedungpring District of Lamongan Regency. The type of this research is non-doctrinal (sosiologis) legal research. Non-doctrinal method is a type of scientific study with the intention just to learn just and not to teach something doctrine. The research method used is research method with qualitative analysis. The results of this study concluded that the quality of Public Service Village Tlanak Kedungpring District Lamongan through Programs, policies, and attitudes is Services Open, easy and accessible by all parties who need and provided adequate and easy to understand, can be accounted for in accordance with the provisions of legislation - invitation, inhibiting the public service of Tlanak village administration of Kedungpring Sub-district of Lamongan Regency is seen in the condition of society which still have a lot of parochial political culture. The solution of inhibiting factor of public service in Tlanak Village, Kedungpring Sub-district, Lamongan Regency by strengthening service system, improving professionalism of each employee, conducting public awareness program to help dissemination and comprehension of information to society about matters related to service activity and giving sanction that is firm. The village government of Tlanak Kedungpring District of Lamongan Regency has not fully implemented the Good Governance principles in the implementation of the village government's tasks, functions, authorities, rights, and obligations in terms of planning, service, implementation of village development, especially those related to village governance.Keywords: Quality Analysis of Public Service, Good Governance.


2020 ◽  
Vol 4 (2) ◽  
pp. 165-173
Author(s):  
Deni Saadah Purba ◽  
Dwi Lindarto Hadinugroho

The Shophouse is a multi-story building that has multiple functions. The 1st floor is used as a commercial area, and the 2nd floor above is used as a residential place. Revitalization is an effort to revive an urban area through improving the quality of the environment, taking into accounts the socio- cultural aspects and characteristics of the region. The facade is the identity of the building itself by retaining elements and elements on the building façade. This research purposes of finding the dominant appearance of the elements of finding in the shophouse façade in the city of Medan, which is useful for the design revitalizing model of the face of the city as the image of the identity city. The method used in this study is qualitative descriptive, with a variable observation phase with the collection of primary and secondary data through direct observation in the field, then analyzed the shop facade elements that have been Grouped and found the most dominant element. The result of the analysis of the dominant facade element found in the shop façade of Medan is China, Malay, and India. The findings of the dominant facade element can be the identity identifier of the region and city of Medan today.


2019 ◽  
Vol 5 (3) ◽  
Author(s):  
Fida Amalia Buana Putri ◽  
Shanta Rezkita

Based on the necessary with the teacher, it is concluded that teachers need information technology (IT) based on learning media in the teaching and learning process. The main purpose of this study is to know about the research procedure, to know about the quality of the media that developed, and the expert's respond. This study is a Research and Development (R&D). The on  procedure of the procedure uses 9 steps, including 1)Potentials and problems, 2)Data collection, 3)Product design, 4)Design validation, 5)Design revision, 6)Product try-out, 7)Product revision, 8)Application try-out, 9)Product revision until the desired products interactive powerpoint learning media are complete. The result of the study showed that the media were appropriate to be implemented. This showed from media experts of the validation result that average score 3,34 with a very good category. Material expert student's that average score 3,40 with very good category and from linguists expert result that average score 3,22 with the good category. Next, the average validation score of the teacher is 3,62 with a very good category and peers of the validation result that average score 3,44 with a very good category. The last response of the students in applications try-out responses that average score 92,75 with a very good category. 


Author(s):  
Zaky Umar Rachman

Public service always gets special attention from the Immigration Office Class I TPI Yogyakarta as a government agency that has the task of providing immigration services to the community, the breadth of the work area that has led to the high number of services carried out which is then accompanied by the high number of public service archives created, one of the steps taken to deal with this is the use of information technology in the process of managing archives. In this study, we used qualitative-descriptive methods used to explain how the process of managing public service archives is owned and to get an idea of how information technology is implemented at the Immigration Office of Class I TPI Yogyakarta.  The results found from this study are still found constraints on the process of managing public service archives which then cause the process of managing public service archives can’t be carried out properly, then related to the application of information technology devices in the Immigration Office Class I TPI Yogyakarta has been carried out in accordance with the prevailing rules but in its implementation, there are still obstacles especially related to human resources. Therefore, The Immigration Office class I TPI Yogyakarta needs to continue to improve to maximize the process of managing public service archives and maximize the use of information technology that has been implemented.


2020 ◽  
Vol 2 (2) ◽  
pp. 68-74
Author(s):  
Isro' Lailia

Fast and effective public services are a supporter of public administration so that continuous innovation is needed to improve the quality of public services. The city of Surabaya as one of the cities with the title of smart city has tried to always make innovations in an effort to improve the quality of public services, one of which is through the Surabaya Single Window. Surabaya Single Window is an online-based licensing service created to create effective public services. This article attempts to describe how the licensing service innovation carried out by the City Government of Suraya through the Surabaya Single Window covers five important aspects. The method used is descriptive qualitative using secondary data. It was found that the City of Surabaya succeeded in creating public service innovations through the Surabaya Single Window. The Surabaya Single Window has a positive impact on licensing services in the City of Surabaya, although in its implementation there are still certain guarantees. 


2020 ◽  
Vol 6 (1) ◽  
Author(s):  
Irfan Setiawan ◽  
Muh Ilham ◽  
M. Nawawi

The purpose of this study is to analyze the implementation of smart governance and the strengthening of city resources in order to support Smart Governance in the city of Balikpapan. This research adopts qualitative descriptive method using interview and observation techniques, and data were then analyzed. Results found that the application of smart governance in the city of Balikpapan was not yet well implemented so it was necessary to strengthen local government resources that include institutions, budgets, and IT (information technology) tools, in the dimensions of local government, and increase community participation and community use for the application in the community dimension.


Author(s):  
Lies Fajarwati Wijaya ◽  
Winarti Winarti ◽  
Joko Suranto

The e-retribution public service innovation by the Surakarta City Trade Office is a new concept regarding the online levy payment system. First launched in mid-2016, E-retribution as part of the implementation of smart government is included in the smart city indicator. This study uses the typology theory of public service innovation Muluk (2008). Research location in the city trade office Surakarta, with a qualitative descriptive method. The data collection technique was obtained by purposive sampling through informant interviews, observations and documents. The results show that the public service innovation with the e-retribution program can simplifying public services and saving more time, costs and human resources, ensuring accountable transactions. In addition, E-retribution has an impact on increasing Solo Local Revenue every year.


2019 ◽  
Vol 17 (2) ◽  
pp. 154-164
Author(s):  
M. A. Kudryashov ◽  
R. S. Ayriev ◽  
A. V. Prokopenkov

The article presents the results of approbation of the methodology for assessing the quality of public service by urban passenger transport of municipal routes, which are assigned to commercial enterprises under the new management model, regarding the city ofMoscow. The model provides for provision of services of regular transportation of passengers and baggage on the basis of public contracts with city administration. According to the results of a previously performed hierarchical cluster analysis, where the Euclidean distance with a single rule for cluster unification was used as a measure of proximity using the Ward method, ten routes were selected for assessment. Key parameters for assessment the quality of provided services comprised accessibility of stopping points, of social facilities, of transport facilities for people with disabilities, information facilities, price affordability, comfort, optimal passenger capacities of vehicle, and ecological friendliness. Conclusions have been drawn that the level of quality of transport services for passengers inMoscowis high.


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