scholarly journals PELAYANAN PUBLIK DINAS PENANAMAN MODAL DAN PELAYANAN TERPADU SATU PINTU (DPMPTSP) KABUPATEN PONOROGO DENGAN SIJITU (SISTEM INFORMASI PERIZINAN TERPADU)

REFORMASI ◽  
2019 ◽  
Vol 9 (1) ◽  
pp. 82
Author(s):  
Mai Puspadyna Bilyastuti
Keyword(s):  
Qualitative Research ◽  
Human Resources ◽  
Public Service ◽  
Research Method ◽  
Access Network ◽  
Internet Access ◽  
Research Data ◽  
The Internet ◽  
The Public ◽  
Remote Areas

Abstract: The purpose of this study was to describe and analyze the implementation of DPMPTSP Ponorogo Regency public services with SIJITU. The research method used is qualitative research, data collection techniques through interviews, documentation, and observation. The results showed that the implementation of online services based online with SIJITU had not run optimally as seen from the fact that there were not many people who used the online-based licensing service, because there were several barriers including ignorance of the public about the online licensing system. the internet access network has not fully supported (in some areas of Ponorogo Regency, especially remote areas, internet access is still difficult), and the limited human resources of DPMPTSP who have expertise in informatics and other supporting technical fields. Keywords: Public Service; integrated licensing Abstrak: Tujuan penelitian ini adalah untuk mendiskripsikan dan menganalisis pelaksanaan pelayanan publik DPMPTSP Kabupaten Ponorogo dengan SIJITU. Metode penelitian yang digunakan adalah penelitian kualitatif, teknik pengumpulan data melalui wawancara, dokumentasi, dan observasi. Hasil penelitian menunjukkan bahwa pelaksanaan pelayanan publik berbasis online dengan SIJITU belum berjalan secara maksimal terlihat dari belum banyaknya masyarakat yang memanfaatkan pelayanan perizinan berbasis online tersebut, karena adanya beberapa hambatan, antara lain ketidaktahuan masyarakat akan adanya sistem perizinan online, masyarakat belum memahami bagaimana cara menggunakan aplikasi online tersebut, akses jaringan internet belum sepenuhnya mendukung (di beberapa kawasan Kabupaten Ponorogo terutama daerah pelosok akses jaringan internet masih sulit), serta terbatasnya SDM DPMPTSP yang memiliki keahlian di bidang informatika dan bidang-bidang teknis pendukung lainnya. Kata kunci: Pelayanan Publik; Perizinan Terpadu

scholarly journals Reformasi Pelayanan Publik di Dinas Investasi dan Pelayanan Terpadu Satu Pintu Kota Gorontalo

2018 ◽  
Vol 1 (1) ◽  
pp. 10
Author(s):  
Lucyane Djaafar
Keyword(s):  
Qualitative Research ◽  
Public Service ◽  
Capital Market ◽  
Police Officers ◽  
Research Method ◽  
Integrated Services ◽  
Research Data ◽  
Factors Affecting ◽  
Determinant Factors ◽  
Behavioral Element

This study aims is to analyze; 1) Public service reform at the Department of Investment and One Gate Integrated Services Gorontalo City; 2) Determinant factors affecting public service reform at the Department of Investment and One Gate Integrated Services Gorontalo City. The research method used qualitative research, data collecting technique by observation, interview and documentation. The results showed that; 1). Public service reform at the Department of Investment and One Gate Integrated Services Gorontalo City seen from structure, procedure, process not yet run well but from behavioral element already showed existence of change of attitude of good apparatus in giving services; 2). The determinant factors affecting public service reform at the Capital Market and Department of Investment and One Gate Integrated Services Gorontalo City need to pay attention to the supporting factors of public service reform related to; 1) the awareness of the police officers in service; 2) rule enforcement; 3) organization; 4) income of employee; 5) human skill and resources; 6) facilities.

scholarly journals PENGEMBANGAN KAPASISTAS SUMBER DAYA MANUSIA DALAM PELAYANAN PUBLIK PADA DINAS TENAGA KERJA KABUPATEN PASURUAN

2021 ◽  
Vol 4 (1) ◽  
pp. 51
Author(s):  
Agung Purdianto
Keyword(s):  
Human Resources ◽  
Capacity Building ◽  
Unemployment Rate ◽  
Public Service ◽  
Research Method ◽  
Qualitative Approach ◽  
The Public ◽  
And Training

This paper aims to find out the Development of Human Resources Capacity in Public Service at the Pasuruan District Labor Office. The research method using qualitative approach is done scientifically, more descriptive, emphasizing the process rather than the public about improving the human resources of pasuruan community by the Pasuruan District Labor Office. The results showed that the Pasuruan District Employment Office implemented an increase in human resources developed according to the theory of capacity building in minimizing the unemployment rate, and as an effort to improve human resources precisely in the field of placement and expansion of labor (PENTA). The motivation, disciplinary and training is very influential to human resources and minimize the unemployment rate in Pasuruan Regency.

scholarly journals IMPLEMENTASI MANAJEMEN PEMBELAJARAN JARAK JAUH (PJJ) DI UPBJJ-UT PALANGKA RAYA

2021 ◽  
Vol 3 (2) ◽  
pp. 96-102
Author(s):  
Aubert Simatupang ◽  
Slamet Winaryo ◽  
Christian Radiafilsan
Keyword(s):  
Qualitative Research ◽  
Human Resources ◽  
Student Satisfaction ◽  
Research Data ◽  
Data Sources ◽  
The Internet ◽  
Central Kalimantan ◽  
Academic Calendar ◽  
Internal Supervision

Abstrak: Penelitian ini bertujuan untuk mendeskripsikan tentang Implementasi Manajemen Pembelajaran Jarak Jauh (PJJ) di UPBJJ-UT Palangka Raya. Penelitian merupakan penelitian kualitatif studi kasus. Sumber data meliputi: Kepala UPBJJ-UT Palangka Raya, KASUBAG, Koordinator Regijan, Koordinator BBLBA, dan Mahasiswa. Hasil penelitian ini menunjukkan bahwa: (1) Perencanaan PJJ dilakukan dengan mempersiapkan sarana dan prasarana, kurikulum, sumber daya manusia, anggaran; (2) Pengorganisasian PJJ sudah berjalan dengan baik, semua sudah terprogram dengan tugas dan tanggung jawab masing-masing; (3) Pelaksanaan PJJ sudah berjalan dengan baik dengan adanya kalender akademik dan SOP yang ditetapkan, (4) Pengawasan PJJ meliputi: pegawasan harian, mingguan, bulanan, tahunan dan pengawasan internal UT pusat, (5) Evaluasi PJJ yang dijalankan sudah terlaksana dengan baik dengan ketercapaian program, sasaran kualitas, tingkat kepuasan mahasiwa; dan (6) Kendala dalam pelaksanaan PJJ meliputi jaringan internet yang belum merata di Provinsi Kalimantan Tengah, sedangkan faktor pendukung adanya perwakilan UPJJJ pada setiap daerah kabupaten di Provinsi Kalimantan Tengah. Abstract: This study aims to describe the Implementation of Distance Learning Management (PJJ) at UPBJJ-UT Palangka Raya. This research is a case study qualitative research. Data sources include: Head of UPBJJ-UT Palangka Raya, KASUBAG, Regijan Coordinator, BBLBA Coordinator, and Students. The results of this study indicate that: (1) PJJ planning is carried out by preparing facilities and infrastructure, curriculum, human resources, budget; (2) PJJ organization has been running well, all have been programmed with their respective duties and responsibilities; (3) PJJ implementation has been going well with the academic calendar and SOPs set, (4) PJJ supervision includes: daily, weekly, monthly, annual and central UT internal supervision, (5) PJJ evaluation that has been carried out has been carried out well with program achievement, quality targets, student satisfaction levels; and (6) Obstacles in implementing PJJ include the internet network that is not evenly distributed in Central Kalimantan Province, while the supporting factors are the presence of UPJJJ representatives in each district in Central Kalimantan Province.

scholarly journals MANAJEMEN DAKWAH HALAQAH DALAM PEMBERDAYAAN MASYARAKAT BORNEO MELALUI KHATULISTIWA BERBAGI

Al-Hikmah ◽  
2019 ◽  
Vol 13 (1) ◽  
pp. 61
Author(s):  
Patmawati Patmawati
Keyword(s):  
Qualitative Research ◽  
Human Resources ◽  
Research Method ◽  
Participant Observation ◽  
Field Studies ◽  
Research Data ◽  
Level Of Education ◽  
Modern Management ◽  
Interpretive Approach ◽  
Grouping Students

Dakwah Management of the Halaqah Khatulistiwa Berbagi is a dakwah activity in a systematic and coordinative manner that starts from planning, organizing, implementing, monitoring and evaluating da'wah activities. Khatulistiwa Berbagi activities are engaged in the field of education by establishing an informal Equator Sharing school. The research method used is qualitative research. Data collected through literature and field studies through observation, participant observation, and interviews. Analysis of the data used an interpretive approach. The focus of this study is how do the Dakwah Management of the Halaqah Khatulistiwa Berbagi? How does the Dakwah Halaqah of Khatulistiwa Berbagi share? Who are the Khatulistiwa Berbagi’s partners? The results of the study illustrate that the management of the Halaqah Da'wah Khatulistiwa Berbagi has applied modern management as seen from the placement of Human Resources in accordance with their respective expertise there has been a clear division of tasks among the administrators and teachers. Da'wah is done by grouping students according to their level of education. Dakwah Khatulistiwa Berbagi’s partners are Munzalan Mubarakan, IAIN Pontianak, STAN, and Pontianak City Health Office. [Manajemen dakwah halaqah Khatulistiwa Berbagi adalah suatu kegiatan dakwah yang dilaksanakan oleh Khatulistiwa Berbagi secara sistematis dan koordinatif yang dimulai dari perencanaan, pengorganisasian, pelaksanaan, pengawasan dan evaluasi kegiatan dakwah. Kegiatan dakwah Khatulistiwa Berbagi bergerak dalam bidang pendidikan dengan mendirikan sekolah informal Khatulistiwa Berbagi. Metode penelitian yang digunakan adalah penelitian kualitatif. Pengumpulan data melalui studi pustaka dan lapangan melalui pengamatan, observasi partisipan, dan wawancara. Analisa yang digunakan dengan pendekatan interpretif. Adapun fokus dalam penelitian ini adalah bagaimanakah manajemen dakwah halaqah Khatulistiwa Berbagi? Bagaimanakah dakwah halaqah Khatulistiwa berbagi? Siapa sajakah mitra dakwah Khatulistiwa Berbagi? Hasil penelitian menggambarkan bahwa manajemen dakwah halaqah Khatulistiwa Berbagi sudah menerapkan manajemen modern yang terlihat dari penempatan SDM sesuai dengan keahlian masing-masing, sudah ada pembagian tugas yang jelas di antara pengurus dan guru-guru. Dakwah halaqah dilakukan dengan cara mengelompokkan peserta didik sesuai dengan tingkat pendidikan. Mitra dakwah Khatulistiwa Berbagi adalah Munzalan Mubarakan, IAIN Pontianak, STAN, dan Dinas Kesehatan Kota Pontianak]. Kata Kunci: Manajemen Dakwah, halaqah, Khatulistiwa Berbagi

scholarly journals Analysis of the Prosperous Family Card Program Policy during the Covid-19 Pandemic

2020 ◽  
Vol 1 (2) ◽  
pp. 64-70
Author(s):  
Mohammad Yunus ◽  
Muh. Alias
Keyword(s):  
Public Service ◽  
Heart Attack ◽  
Research Method ◽  
Community Leader ◽  
The Internet ◽  
Electronic Data Capture ◽  
Social Phenomena ◽  
The Public ◽  
Program Policy ◽  
The Village

The purpose of this research is to investigate the policy of the Prosperous Family Card Program in Tellang Kere Village of Tellu Limpoe District, Bone Regency. The research method used is qualitatively descriptive. This method will provide a complete picture of social phenomena. Data collection techniques applied were observation and interview with key informants; Secretary of the sub-district head, Head of Public Service Section, Head and Village Secretary, Village Head, Community leader, prosperous family card’s recipient community, additional informant: e-warong village agent. The results of the research indicated that the policy of the Prosperous Family Card Program in Tellang Kere Village of Tellu Limpoe District, Bone regency had not been effective. Some obstacles occurred in the location, namely firstly, the lack of education and complete socialization to recipients of The Prosperous Family Card, inactive social assistance so that many people still do not understand the benefits and objectives of the policy. Secondly, the limitations of the internet network forced the village agents to collect beneficiary families somewhere to make withdrawal transactions through Electronic Data Capture, this took time-consuming. Thirdly, the data of the recipient of the Prosperous Family Card was often missed and not meticulous but not accumulated in the following month, and the last, monotonous menu had the potential to raise cholesterol that had an impact the risk of heart attack and diabetes, nevertheless, the public felt that this program had the benefits especially in the time of COVID-19 pandemic.

scholarly journals KERAGAMAN PENGADUAN LAYANAN PUBLIK DI KALIMATAN SELATAN MELALUI APLIKASI SP4N LAPOR!

2020 ◽  
Vol 5 (1) ◽  
pp. 66
Author(s):  
Hilarion Hamjen ◽  
Rachma Ainun Nikmah
Keyword(s):  
High School ◽  
Public Service ◽  
Junior High School ◽  
Internet Access ◽  
Quantitative Approach ◽  
The Internet ◽  
Sampling Techniques ◽  
Government Employees ◽  
The Public ◽  
State Apparatus

Regulation of Ministry of Empowerment of State Apparatus and Bureaucratic No. 3 year 2015 mandates the implementation of technology-based national public complaints management and each region integrated by the Lapor ! SP4N  application include in South Kalimantan. The Sp4N lapor ! application is used to make complaints related to public service issues. However there is no research about the diversity of public service complaints by Lapor application in South Kalimantan. In order that this research was conducted which aims to find out the diversity of complaints by  Lapor application in South Kalimantan. This study uses a quantitative approach supported by qualitative using saturated sampling techniques to the Lapor aplication users who are willing to be surveyed in April 2018 in Banjarmasin City, Banjarbaru City, Banjar District and South Kalimantan Province. The results showed that in Banjarmasin City, Banjarbaru and Banjar District had similarities in terms of the variety of reports that were reported with frequencies of 1 to 2 reports and the reported problems that were mostly reported were quite diverse but the most dominant was reports is related to the damage of road infrastructure. While the informan  education and occupation are quite varied, there are backgrounds from Senior dan junior high school,  then entrepreneurs, government employees or policeman or national Army. Public are constrainted  when the internet access is slow or unavailable. Another constrain is because they do not understand about the use of the application.  As for the public who has already know but reluctant to report because they are afraid of the consequences of reporting, security and comfort is disrupted.

scholarly journals The Management of Posyandu Services in Providing Mealseas Rubella Vaccine at UPTD Puskesmas DTP Buntul Kemumu, Permata District, Bener Meriah Regency

2020 ◽  
Vol 1 (1) ◽  
pp. 1
Author(s):  
Abu Bakar Sidik ◽  
Muhammad Bin Abubakar ◽  
Aiyub Aiyub
Keyword(s):  
Qualitative Research ◽  
Public Service ◽  
Research Method ◽  
Service Management ◽  
Service System ◽  
Theoretical Perspective ◽  
Health Service Delivery ◽  
Rubella Vaccine ◽  
Service Strategy ◽  
The Public

This study examines the management of posyandu services in administering mealseas rubella vaccine. The research objective was to understand how posyandu service management in administering mealseas rubella vaccine at UPTD Puskesmas DTP Buntul Kemumu, Permata District, Bener Meriah Regency and its obstacles. The theoretical perspective used is the theory of public service management. The research method used is a qualitative research method. The results showed that the functions and principles of management have not been implemented optimally, especially in relation to service strategy indicators, while other indicators have become obstacles in the implementation of health service delivery, namely the provision of the mealseas rubella vaccine at the UPTD Puskesmas DTP Buntul Kemumu, Permata District, Bener Meriah Regency. necessitating an increase in the active participation of puskesmas cadres in providing counseling, and a service system that must readjust to the applicable SOP. Meanwhile, the external obstacle is customers, namely recipients of the mealseas rubella vaccine, namely the public / parents who still do not want to give their children the vaccine because they are worried about the halal and haram content of the mealseas rubella vaccine.

scholarly journals MANAJEMEN SURAT MASUK DAN SURAT KELUAR DI UNIVERSITAS NEGERI SEMARANG MELALUI SIRADI (SISTEM INFORMASI SURAT DINAS)

2022 ◽  
Vol 9 (1) ◽  
pp. 42-49
Author(s):  
Agung Kuswantoro ◽  
Ratu Bunga Maremitha Ungu ◽  
Wanda Dwi Rahmahwati ◽  
Fentya Dyah Rahmawati
Keyword(s):  
Qualitative Research ◽  
Human Resources ◽  
Research Data ◽  
The Internet ◽  
Work Unit ◽  
Literature Research ◽  
Work Units ◽  
General Section ◽  
Input Error

The purpose of the study are (1) To know the management of incoming and outgoing mail at UNNES through SIRADI, (2) To know the obstacles faced in the management of incoming and outgoing mail at UNNES through SIRADI. The type of research used is descriptive qualitative research. Data collection techniques are literature research methods and field study methods. The conclusion in this study is (1) The management of incoming and outgoing mail has been managed electronically using SIRADI, (2) On the management of incoming mail, the letter is received centrally in the General Section of BUHK UNNES, (3) At the entry letter recording stage, there is still a work unit that requires an agenda book to record incoming mail, (4) At the stage of preparation of the concept of exit letter is done manually then the letter will be processed through SIRADI, (5) There are constraints such as network and human resources factor, there are still work units that do not digitize the letter i.e. by scanning and uploading mail files. Suggestions of this study are: (1) Need to improve the quality of the internet network to reduce network disturbances, thereby expediting the process of managing incoming and outgoing mail through SIRADI, (2) Need to have a unity of understanding between the staff at each work unit, (3) Writing in an agenda book or expedition book, so that when needed can look at the book to reduce input error.

Kualitas Pelayanan Surat Izin Mengemudi (SIM) Pada Kantor Satuan Lalu Lintas Polres Karimun

2019 ◽  
Vol 2 (2) ◽  
pp. 246
Author(s):  
Ade Sarmini
Keyword(s):  
Service Quality ◽  
Human Resources ◽  
Public Service ◽  
Research Method ◽  
Consumer Trust ◽  
Population Mobility ◽  
Descriptive Research ◽  
Road Users ◽  
Inhibiting Factor

<em><span lang="EN-SG">Along with increasing population mobility and increasing road users the need to have a SIM is increasing every day. Where the administration of traffic and services, such as SIM, STNKB and BPKB are oriented to the principle of quick and easy without ignoring the identification and extension of the letter. This research uses descriptive research method. Descriptive research is intended to explore and clarify phenomena or social realities. From the results of the study showed that the implementation of public service quality in making SIMs at the Karimun Regional Police Traffic Unit Office was seen from the aspect of physical facilities (tangible), reliability (responsiveness), responsiveness, assurance and empathy were running pretty good. Especially relating to the ability and reliability to provide trusted services, the ability to help and provide services quickly and appropriately, as well as being responsive to consumer desires, abilities and friendliness and employee courtesy in assuring consumer trust and firm but attentive attitudes of employees towards consumers . Although it is indeed an inhibiting factor for SIM services such as human resources, the level of awareness and facilities and infrastructure are still found in the service of making SIMs at the Karimun Regional Traffic Unit Office</span></em>

Write–Reach–Repeat

2020 ◽  
pp. 1083-1093
Author(s):  
Robin M. Boylorn
Keyword(s):  
Qualitative Research ◽  
Public Sphere ◽  
The Internet ◽  
The Public ◽  
The Future ◽  
Private And Public ◽  
The Relationship

This chapter considers the role, importance, and impact of public intellectualism on the future of qualitative research. The chapter argues that the move toward technology and the public dissemination of information via the internet requires a shift in how and what we research with an expressed intention of reaching a broader and nonacademic audience. The chapter considers the relationship between the private and public sphere, and the so-called “bastardization” of intellectualism to explain the role and rise of public intellectualism in qualitative research. By considering issues such as personal subjectivity, accountability, representation, and epistemological privilege, the chapter discusses how public contexts inform qualitative research and, conversely, how qualitative research can inform the public.

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