Best practice kebijakan e-government dalam mengimplementasikan pelayanan publik di era new normal

2021 ◽  
Vol 1 (1) ◽  
pp. 21-33
Author(s):  
Amelia Tasyah ◽  
◽  
Septiya Septiya ◽  
Sabrina Jasriyani Putri ◽  
Reza Agung Fernanda ◽  
...  

Abstract Purpose: This research aimed to examine the extent to which the best practice of public service policies utilizing e-government and how much e-government policies need to be enforced in the new normal era. Research methodology: This research used a purposive sampling method. This research is qualitative data where the required data are statements and policies related to community participation in Bandar Lampung city. Results: The results show that many people do not understand e-government policy and its implementation is not optimal. Limitations: This study has limitations in accessing the number of respondents in taking research samples with qualitative techniques through questionnaires and their relationship to document studies. Contribution: This research is expected to be useful in improving public services amid a pandemic and being a consideration for the government in practicing an effective and efficient e-government policy as a form of implementing Best Practice, especially in regions of Indonesia.

2021 ◽  
Vol 15 (2) ◽  
pp. 168
Author(s):  
Meimi Laillah ◽  
Ridwan Manda Putra ◽  
Suyanto Suyanto

TTuberculosis (TB) is a chronic infectious disease caused by the Mycobacterium tuberculosis (MTB) which affects the lungs and other organ., Indonesia is the third highest after India and China and Indonesia’s top ten causes of death in Indonesia. The purposeofthis study wastodeterminestrategycontrolof the TB Program in Pekanbaru City. Thisstudyisresearchwith SWOT analysisandsurveyanddirectinterviews in thefield,and the studyisgoing onJanuary-February 2021 at Pekanbaru City Primary Health Care, Tenayan Raya and Simpang Tiga PrimaryHealth Care.interview and survey with a total sampling method of 84 samples. The study’s resultsfrom the government policy involved that supporting the TB program in   Pekanbaru cityisrespectable. At thesametime, fromthecommunity in thefield, there are stillpeoplewhodo not understand TB disease, forexample, theincidenceof TB disease, mode oftransmission, andthedurationoftreatmentandprevention. Suggested in controllingthe program TB disease, it is necessary to provide education and explanation to sufferers and the surrounding community


2021 ◽  
Vol 331 ◽  
pp. 01002
Author(s):  
Purnawan ◽  
Efendi Heru

The COVID-19 outbreak is currently spreading to all regions of Indonesia. This virus was suspected to spread from Wuhan at the end of December 2019. Restrictions on people’s movements are one of the government policies that aim to reduce the spread of COVID-19. To find out the performance of government policy, a study on the implementation of restrictions policy to prevent the spread of COVID-19 in West Sumatra has been conducted. This study used the before-after method as data analysis, then the data was examined using the Chi-Square test. Based on the results of data analysis, it was found that the movement of people after the implementation of restrictions movement policy was decreased significantly. The decrease in the need to leave the house was average 57.7%, frequency leaving the house more than 5 times decreased by 80%. Time of leaving the houses in the day, in the afternoon and at night decreased more than 50%, the use of vehicle modes decreased by 14.9% and the number of people traveling outside the house decreased by 23.2%. The performance of restrictions on people’s movement policy in West Sumatra was still not optimal, because many people did not know the detail of policies.


2012 ◽  
Vol 1 (2) ◽  
pp. 207
Author(s):  
Slamet Tri Wahyudi

Law enforcement without direction and not based on the three pillars of the justice of law, legal certainty and the benefits to society can break the law anyway even violate human rights. As one of the policies of the government that are not considered mencerminakan the values of justice and disturbing for the people, the government policy that acts of omission or delay in the application of the death penalty. This research is a normative legal normative juridical approach. The data collected is secondary data were analyzed using qualitative methods juridical analysis. Based on these results it can be concluded that in the application of the death penalty there are serious legal issues, this is due to government policies that commit omission or delay in the execution of the death penalty is a violation of human rights as stipulated in Article 28 of the 1945 Constitution. Keywords: Death penalty, Justice, Legal Certainty, Law


2021 ◽  
Vol 5 (2) ◽  
pp. 41-51
Author(s):  
Ramthanpuia Pachuau

The initiatives of Citizen’s Charter are an effort in solving citizen’s problems that they encounter regularly over a long time while dealing with the government or any other organizations. It is a document of an official statement that ensures the accountability of the organization and their commitment towards the citizen in providing the quality of service. The charter aimed to revolutionize public service by empowering the people who were so long regarded as a silent spectator and a mere receiver on the government policies and programmes. In a democratic country, citizens have become more vocals towards the government responsibilities and they expect the administration not only to respond to their demands but also to foresee their needs in the future. In India, the Department of Administrative Reforms and Public Grievances in Government (DARPG) is in charge of organizing, directing, formulating, and operationalizing Citizen's Charters at the Central Government as well as States Government. However, the fulfillment of Citizen’s Charter in India faced many difficulties due to its government bureaucratic structure and resistant to change in its working system.


2019 ◽  
Vol 44 (4) ◽  
pp. 64-72
Author(s):  
Hatem Ibrahim ◽  
Bassma Aboukalloub ◽  
Reem Awwaad

The case of metropolitan Doha presents a unique study that has witnessed several transition phases in the urbanization process. It has embarked in massive urbanization processes as part of the national planning vision. Nationals constitute 11% and expatriates constitute 89% of the total population of Qatar, which is environed by the government to manage the economic dynamism. Housing choice reflects the joint influences of government policies, housing market conditions, and personal factors such as housing preferences and the income level. The paper aims at studying housing choices for nationals and expatiates in metropolitan Doha through assessing the factors that limit housing choice for nationals and expatriates, providing policy recommendations to address the demand-supply gap in the market, and propose housing distribution in view of the developed housing choice framework. Three tools have been used: content analysis of reference data, questionnaire survey of housing preferences, and qualitative interview of experts' perceptions. This study has provided qualitative data on the issues of housing distribution and expansion in relation to housing choices. It has concluded baseline information for the nationals and expatriates housing distribution and the demographic dilemma.


Author(s):  
Tities Eka Agustine ◽  
Mohammad Yudha Prawira

The public services reform is still become an agenda of Indonesian Government. All this time, City government of Denpasar is one of the local government known by integrating public service delivery using technology (E-Government). Nevertheless, there is a new concept that has been developed to improve the government services named Open Government. This concept has three principles, they are policy principle, policy catalyst and policy outcome. Accordance with those terms, the objective of this paper is to provide an analysis of open government policies on public service in Denpasar City. This study is using qualitative method with descriptive approach. The result of this research shows that Denpasar has been achieving the principle of Open Government. The government trying to provide transparency, integrity as well as public participation in accessing public services. The government policies are part of Government of Denpasar’s strong commitment to improve their public service delivery. It’s already stipulated through the mayor’s regulation and mayor’s decree. However, there are several challenges that should be noticed by the City Government of Denpasar. For the massive implementation, they need to provide a legal framework of local regulation and a monitoring and evaluation instrument for public services


2016 ◽  
Vol 32 (2) ◽  
pp. 456
Author(s):  
Dian Purworini ◽  
Engkus Kuswarno ◽  
Purwanti Hadisiwi ◽  
Agus Rakhmat

Mediation by the government in the Royal Palace of Surakarta’s internal conflict was considered reasonable and appropriate policy by the media. The approach to the conflict did not emphasize a strong cultural aspect of that culture-based organization. This research aimed to examine how online news media reported on the Royal Palace of Surakarta’s internal conflict. Furthermore, this research used framing analysis as proposed by Stephen D Reese to analyze the news published in February 2014. The outcome indicated that there was framing construction of the government policies. The content of the news presented that framing processes occurred. Those started from the transmission of the various debated about government policy, then reinforced through elections sentence that supported certain policy and continued to the naturalization process. The final process was an important strategy to make mediation as an accepted policy that should be done by the government. In the conclusion, the perception to be formed was that government policies were appropriate, and so everyone should hold it. The conflict resolution could be achieved through the mediation as already conducted.


2019 ◽  
Vol 5 (1) ◽  
pp. 47
Author(s):  
Nurudin Siraj ◽  
Agus Supriyadi ◽  
Nur Aulia Maulidina

The research focuses on describing the implementation of the policy of developing and empowering social communication institutions of community information groups in Kejaksan Subdistrict, Cirebon City. In relation to the policy implementation, questions of the research are: (1) how the policy of community information groups in Kejaksan Subdistrict is implemented, (2) what factors support and inhibit the policy implementation in Kejaksan Subdistrict, and (3) what efforts are conducted to develop and to empower the social communication institutions of community information groups in Kejaksan Subdistrict. Method of the research is descriptive-qualitative. Data of the research are collected through observation and interviews. Results of the research indicate that the community information groups can be the facilitator for the community, the partner of the local government, the aspiration and information channel for the community. The implementation of the government policy of developing and empowering social communication institutions of community information groups in Kejaksan Subdistrict finds another dimension, namely the importance of budget and fund and monitoring, in addition to the factors of policy implementation used as an approach of the research.Keywords: Policy Implementation, Community Information Group, Social Communication, Empowerment.


2016 ◽  
Vol 38 (4) ◽  
pp. 367 ◽  
Author(s):  
Jigme Wangdi

Survey-based research was conducted to explore and record perceptions of mountain pastoralists concerning the future of yak farming in Bhutan. A semi-structured questionnaire was developed and used to gather qualitative data from 106 yak herders selected randomly from seven geogs (blocks) within five of the ten yak-rearing districts. The data gathered were descriptively analysed and Mann–Whitney U tests were conducted to test the effect of respondents’ age on their perceptions about the future of yak farming. The study revealed that there was a significant effect (P < 0.01) of the respondents’ age on their perception of the future continuation of yak farming with the majority of the older respondents being in favour of continuing with it as the main source of their livelihood. These older pastoralists preferred yak farming over other emerging economic activities such as collection and sale of cordyceps and catering for the tourism sector mainly due to their confidence in yak farming as the most reliable source of livelihood. However, the incoming generation rated these emerging economic activities much higher as they lead to easier and more comfortable lives. The government has a mammoth task ahead in sustaining yak farming and making it attractive to the younger pastoralists through the formulation and application of appropriate government policy to support yak research and development.


2022 ◽  
Vol 14 (1) ◽  
pp. 497
Author(s):  
Vanessa Gaffar ◽  
Benny Tjahjono ◽  
Taufik Abdullah ◽  
Maya Sari ◽  
Rofi Rofaida

Our study reveals the impacts of various COVID-19-related restrictions on the culinary tourism industry by exploring how street food vendors deal with this unprecedented encounter. The data were collected through semi-structured interviews of 20 street food vendors and later analyzed using qualitative data analysis, focusing on the thematic analysis of coded interview transcripts, as a basis for generalization of our findings. This study unfolds the knock-on effects of the lock-down, social distancing, and movement restrictions imposed on the street food vendors and sheds light on how the culinary tourism industry can become more resilient and sustainable in facing a future or recurring pandemic. Understanding the dynamic impacts of the pandemic will offer insights for the culinary tourism industry and the government in the development of relevant policies to alleviate those impacts and protect the culinary tourism industry in the ‘new normal’ post-pandemic era.


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