Hubungan Motivasi Kerja dan Sistem Pengembangan Pegawai Terhadap Kinerja Pegawai di Koperasi Dharmayukti Pengadilan Tata Usaha Negara Palembang

<em><span lang="EN-US">Employees are the most important assets in an agency, so that quality improvement needs to be an important concern in an effort to achieve agency goals effectively and efficiently. In every management activity, efforts should be made to align the goals of employees so that in the end the objectives of the agency can be achieved as much as possible. Performance appraisal is the most reliable tool for managers to control human resources and productivity. Performance appraisal can be used effectively in directing employee behavior, in order to produce high quality and volume of human resources. Managers can use the operational performance process to set the direction of work in selecting, training, guiding career planning, and rewarding competent employees. The essence of employment is basically regulation, potential mobilization, motivation process, and human resource development in fulfilling satisfaction through his work. This is useful for achieving the goals of the individual, organization, or community in which he works. Decisions made regarding manpower are strongly influenced by the philosophy adopted by the leader regarding labor empowerment. For example, views on work motivation, and the concept of labor. From this point of view, an employment pattern will be formed that is adjusted to the image of the leader. Every government and private agency will always try to improve the effectiveness of employees' work. This can be done by developing employee work. Most leaders are very supportive of employee development. The lower the job level, the more labor supply there is. The positions leading to special skills are not filled because of the lack of employees who meet the requirements. A person is trained to carry out the basic arrangements essential for the job, the most common types of training being fieldwork, meetings or discussions.</span></em>

Sistem Rekrutmen dan Pelatihan terhadap Kompetensi Tenaga Pendamping Lokal Desa (PLD) di Kabupaten Karo

<p><em>Village Local Assistance (PLD) is a program of the Ministry of Villages, Development of Disadvantaged Areas and Transmigration, the goal is Assistance to Village Government Wheels in terms of community social and village infrastructure. The purpose of this study is to analyze the effect of training recruitment on the competence of Village Local Assistants (PLD) in Karo district, also knows whether the perceived benefits moderate or mediate the effect of recruitment and training on the competence of Village Local Assistants (PLD) in Karo district. This research was conducted for one year. This research is a type of causality research, namely to examine the effect of recruitment and training on competence. This type of research data is primary data because it is carried out by means of field studies by distributing questionnaires. Data analysis was carried out using the SPSS veri 22 application. The results of this study were to determine the effect of recruitment and training on the competence of Village Local Assistants (PLD) throughout Karo district. Population 259 based on the equation in the Formulation Method and using a percentage of errors in sampling of 10%, the number of samples obtained: 72 people. The population of this research is all village officials in Karo. The research sample in Karo district was taken as many as 72 people and to determine the magnitude of the influence of recruitment and training on PLD performance. Based on the hypothesis and research results, it can be seen that there is a positive effect of training on PLD performance but the effect of recruitment has not had a positive effect on PLD competence because has been tested using Partial T and simple linear regression and the results are negative. And on the answer scores of all respondents, it can be seen from the category table.</em></p>

Analisis Sistem Antrian di Dinas Kependudukan dan Pencatatan Sipil Kabupaten Karawang

<p><em>This study aims to clarify the phenomenon of the use of service facilities and find the level of optimization of the queuing system and total costs. The queuing system is a process related to waiting for people to get services efficiently. The study was conducted at the birth certificate registration queue system using 2 (two) facilities at the Karawang Regency Population and Civil Registry Office using the multiple lane queue model (M / M / S). the population in this study were visitors who came to the birth certificate registration counter. The data collection time for one month is July 2019 at 10:00 - 11:00 WIB. Based on the results of research, simulations, and discussion it can be concluded that the actual condition queuing system in the Karawang Regency's Population and Civil Registration Service uses 2 (two) lane facility counters, the optimal queuing system at the Karawang Regency's Population and Civil Registration Service uses 3 (three) counter facilities following the M / M / S queuing model. the cost efficiency obtained is Rp. 75,531, - per hour or Rp. 13,897,667 per month with a percentage of 75%.</em></p><p> </p>

Pengaruh Kualitas Layanan dan Harga terhadap Kepuasan Pelanggan pada PT Bali Semesta Agung Denpasar

<p>Persaingan ketat terjadi di industri jasa pengiriman barang di Indonesia. Hal ini karena semakin meningkatnya permintaan masyarakat terhadap jasa pengiriman barang pada beberapa tahun belakangan seiring dengan meningkatnya transaksi ecommerce terlebih di saat pandemi Covid19 saat ini. Perusahaan PT. Bali Semesta Agung bergerak di jasa pengiriman. Di tengah meningkatnya permintaan masyarakat terhadap jasa pengiriman, pendapatan PT. Bali Semesta Agung justru menunjukkan tren penurunan per tahunnya. Permasalahan ini menjadi landasan penelitian ini untuk menganalisis faktor yang mempengaruhi kepuasan pelanggan. Penelitian ini bertujuan untuk mengetahui pengaruh kualitas layanan dan harga terhadap kepuasan pelanggan pada PT.Bali Semesta Agung. Populasi penelitian ini adalah pelanggan yang sudah pernah menggunakan jasa pengiriman PT.Bali Semesta Agung. Sampel yang digunakan adalah sebesar 100 responden. Metode pengumpulan data adalah metode survey dengan kuesioner. Teknik analisis regresi linier berganda digunakan untuk menguji pengaruh variabel bebas terhadap variabel dependen. Hasil penelitian menemukan bahwa kualitas layanan dan harga berpengaruh positif dan signifikan terhadap kepuasan pelanggan. Untuk meningkatkan kualitas layanan PT. Bali Semesta Agung perlu memastikan tampilan gedung menarik, kehandalan dalam pengiriman barang, ketanggapan dalam melayani pelanggan, memberikan jaminan bahwa barang akan sampai dengan selamat di tempat tujuan sesuai estimasi waktu, dan berupaya memahami setiap kebutuhan pelanggan. Untuk meningkatkan kualitas kebijakan harga PT. Bali Semesta Agung perlu memastikan harga terjangkau bagi konsumen, harga bersaing dengan kompetitor, harga sesuai dengan kualitas yang diberikan, dan harga sesuai dengan manfaat yang diterima oleh konsumen.</p><p>Kata kunci: kualitas layanan, harga, kepuasan pelanggan, jasa pengiriman. </p>

Analisis Komparatif Strategi Digital Marketing terhadap Keputusan Penggunaan Jasa Transportasi Online Gojek dan Grab di Kabupaten Karawang

<em><span lang="EN">The development of the transportation service industry is currently very fast. Especially in several big cities including Karawang district. Along with digital development, traditional transportation has become online transportation. Online transportation services that are currently very well known and often seen by the public are Gojek and Grab. This study aims to analyze digital marketing strategies on purchasing decisions in Karawang Regency. There are 100 respondents who use Gojek and Grab online transportation in Karawang Regency. This research uses quantitative methods. The analysis technique used is quantitative and descriptive analysis. In the verification analysis method used Simple Linear Regression analysis. The hypothesis sought is the partial effect or t-test and comparative t-test. In the test based on the research results it was found that there was a partial influence between digital marketing strategies on purchasing decisions. And based on the Comparative t-test research, there are differences between Go-Jek companies and Grab companies</span><span lang="IN">.</span></em>

Pengaruh Bauran Pemasaran terhadap Kepuasan dan Loyalitas Konsumen Produk Wisata Kuliner di Kota Banda Aceh

<em><span lang="EN-US">This research focuses on the effect of marketing mix on customer satisfaction and customer loyalty in the city Banda Aceh. The sample used in this study were 150culinary customers in the city of Banda Aceh. The data analysis technique used in this research is quantitative analysis using SEM (Structural Equation Modeling) or models structural equation modeling with program AMOS 4. The results showed that the marketing mix of product, price, location and service variables had an effect on customer loyalty, only location and service have an effect on customer loyalty for purchasing culinary products in the city of Banda Aceh.</span></em>

Analisis Deskriptif tentang Tampilan Kinerja Aparatur Sipil Negara di Sekretariat Pemerintah Kota Kupang Nusa Tenggara Timur Indonesia

<p><em>The purpose of this research was to determine the performance of state civil servants at the Secretariat of the Government of Kupang City, East Nusa Tenggara, Indonesia through the effectiveness of performance indicators, namely quantity, quality, timeliness, cooperation, and self-quality. The research was conducted for 6 months, namely September 2019-February 2020. The total population and research sample were 370 ASN which were determined by purposive stratified proportional sampling based on the position, class, and rank of the ASN. The type of data used is primary data and secondary data obtained by means of questionnaires, observation, and documentation. Data analysis was carried out on performance indicators using descriptive analysis based on the average value of the Likert scale classification. The results showed that in general, the performance of ASN in the Regional Secretariat of the Kupang City Government was effective as indicated by the average performance score of 3.71 or high. This result is because the performance indicators show the results of high-value categories which include quantity (3.79), quality (3.71), timeliness (3.67), cooperation (3.70), and self-quality (3.69).</em></p><p><strong><em>Keywords: </em></strong><em>quantity, quality, timeliness, cooperation, self-quality, performance</em></p>

Analisis Biaya Lingkungan PT Pupuk Sriwidjaja Palembang

<p><em>Environmental costs incurred from the company's activities in order to maintain the environment is one form of information on environmental management accounting. With the use of environmental management accounting, companies can make efficiency and improve service quality in a sustainable manner. In addition, the environmental costs incurred on each product can be calculated accurately so that the calculation of the cost of the product can be more realistic and humane. However, in it’s implementation there are still many companies that have not been able to disclose it so that mostly of the cost was hidden in overhead costs which would then make it biased and unclear allocation. This research was conducted to determine the implementation of environmental costs from PT PUSRI Palembang as the object. PT PUSRI Palembang which has a close relationship with the community environment in its corporate activities is indeed an interesting object in this research. The results showed that PT PUSRI doesn’t have an external failure costs which presage that the company is good enough to prevent waste produced discharge to the environment. By comparing the environmental costs incurred from the years 2012-2014 showed percentage reduction of environmental costs toward operating costs, which is 0.01% annually. With the information provided in the environmental costs report it aimed to be able to help financial statements users (investors, management, creditors) in company’s decision making policies and programs related to environmental preservation in the future.</em></p><p><strong><em>Keywords: </em></strong><em>Enfironmental Cost, Waste, Company</em></p><p><em><br /></em></p>

Pengaruh Implementasi Good Corporate Governance terhadap Kinerja Perusahaan Perbankan Umum Go Public pada Masa Krisis Ekonomi Global di Indonesia

<p class="pre" align="justify"><em>This research uses normality test, classic assumption test and multiple regression analysis method which aims to see the effect of the implementation of Good Corporate Governance (with indicators of the board of commissioners, audit committee and institutional ownership) on open public banking with indicators of Non Performance Loan (NPL), Loan to Deposit Ratio (LDR) and Capital Risk (CAR) during the global economic crisis in Indonesia. Research samples from publicly listed banking companies on the Indonesia Stock Exchange (IDX) and must have the research criteria. It is known that there are 45 banking companies that are active until the end of 2019 on the Indonesia Stock Exchange (IDX), but according to the research criteria there are only 25 banking companies with 2-year observation, year2018-2019, so the number of observation samples used is 50 samples. Based on the results of the research, it is realized that the implementation of Good Corporate Governance (GCG) has no effect on banking performance with financial performance measures, namely Non Performance Loans (NPL) and Loan to Deposit Ratio (LDR) in go public banks during the global economic crisis in Indonesia, but the results Hypothesis testing shows that the implementation of Good Corporate Governance (GCG) has a positive effect on the Capital Risk (CAR) variable in publicly traded commercial banks so that it is accepted because the implementation of Good Corporate Governance (GCG) will increase the supervision of the implementation of capital adequacy regulations set by the gover</em><em>nment.</em><em></em></p>

Faktor - Faktor yang Memengaruhi Profitabilitas pada Perusahaan Subsektor Investment Company di BEI Periode 2015 – 2019

<p><em>The aim of this study is to determine and analyse the effect of </em><em>ESOP, leverage, and the size of the company partially and simultaneously to the profitability of the Investment Company Subsector Company in IDX Period 2015-2019. The data used in this study is library studies and documentation. Sample selection in this study using nonprobability purposive sampling technique. The data analysis method used is multiple linear regression analysis. The results prove that ESOP and company size partially have no significant effect on profitabilitas, but leverage has a significant effect on profitability. Then simultaneously ESOP, Leverage, and Company Size have no effect on profitability. The results of research with Agency theory and signal theory, ESOP is expected to increase the loyalty of the company manager to the owner of the company in improving profitability, and ESOP does not affect the contribution of profitability information of a company in assessing the condition of a company, between the relationship of the manager and the owner of the company. Leverage, in the explanation of signal theory is one of the factors that influence in providing information to investors on the profitability of acompany. Size of the company is determined by the management steps to manage the company's profit as best as possible, which we know companies with large scale does not necessarily have a good company performance also in improving its profitability. This research is expected to help companies to improve the profitability of thecompany.</em></p><p><strong><em>Keywords:</em></strong><em> ESOP, leverage, company size, profitabilitas</em></p>