scholarly journals An Investigation of the Influence of Organizational Structure on Performance of Mobile Telephone Network Operators in Kenya

2021 ◽  
Vol 6 (3) ◽  
pp. 200-207
Author(s):  
Grace Karemu ◽  
Musa Nyakora ◽  
Erastus M. Thoronjo ◽  
Evans Nyamboga Mandere
Keyword(s):  
Organizational Structure ◽  
Market Share ◽  
Goodness Of Fit ◽  
Structure Learning ◽  
Secondary Data ◽  
Total Sample ◽  
Mobile Telephone ◽  
Telephone Network ◽  
Primary Data ◽  
Profit Margins

The objective of the study was to investigate influence of organizational structure on performance of Mobile Telephone Network Operators in Kenya. Sub-variables used for the independent variable were teamwork organizational structure, learning organization structure and boundary-less structure. Performance of Mobile Telephone Operators in Kenya was analyzed in terms of profit margins and market share. Structural contingency theory was used to explain the relationship between organizational structures on performance. Mixed methodology was used in collecting and interpreting data. Primary data was gathered using self-guided semi-structured questionnaires and secondary data was obtained from published profit margins and percentages of market share obtained from the companies` reports. Study population was 6,167 which included all the employees in the Mobile Telephone Network Operators in Kenya and a total sample size of 361 employees was obtained but 258 questionnaires were filled and returned. Data analysis was done using descriptive statistics and inferential statistics. The study hypothesis was tested at 95% confidence interval and 0.05 α level of significance. Study H0 stated that: Organizational structure does not positively influence performance of MTNOs in Kenya. Goodness of fit model demonstrated that organizational structure had a positive influence on organizations’ performance of MTNOs accounting for 16.4% of the performance (R squared = 0.164). The study concluded that there was a statistically significant influence of organizational structure on organization`s performance therefore rejecting the null hypothesis H0 at β = 0.405 and P = 0.000.

scholarly journals Assessment of Employees` Involvement influence on Performance of MTNOs in Kenya

2021 ◽  
Vol 6 (5) ◽  
pp. 140-146
Author(s):  
Grace Karemu ◽  
Musa Nyakora ◽  
Erastus M. Thoronjo ◽  
Evans Nyamboga Mandere
Keyword(s):  
Market Share ◽  
Null Hypothesis ◽  
Secondary Data ◽  
Total Sample ◽  
Positive Influence ◽  
Mobile Telephone ◽  
Primary Data ◽  
Analysis Model ◽  
Profit Margins ◽  
Α Level

The objective of the study was to assess the extent of employees` involvement on performance of MTNOs in Kenya. Sub-variables used for the independent variable were: employees` autonomy, quality circles and employees` suggestion schemes. Performance of Mobile Telephone Operators in Kenya was assessed in terms of profit margins and market share. Mixed methodology was used in collecting and interpreting data. Primary data was gathered using self-guided semi-structured questionnaires and secondary data was obtained from published profit margins and percentages of market share obtained from the companies` reports. Study population was 6,167 which included all the employees in the Mobile Telephone Network Operators in Kenya and a total sample size of 361 employees was obtained but 258 questionnaires were filled and returned. Data analysis was done using descriptive statistics and inferential statistics. The study hypothesis was tested at 95% confidence interval and 0.05 α level of significance.  Study null hypothesis (H0) stated that: Employees` involvement does not have a positive influence on performance of MTNOs in Kenya. Regression analysis model demonstrated that employees` involvement had a positive influence on organizations’ performance of MTNOs accounting for 48.3% of the performance (R squared = .483). The study concluded that there was a significant relationship between employees` involvement and organization`s performance therefore rejecting the null hypothesis H0 at β = .695 and P = .000.

ANALISIS FINANSIAL DAN PEMASARAN DALI NI HORBO

2020 ◽  
Vol 2 (2) ◽  
pp. 107-118
Author(s):  
Nelly M. R. Sinaga ◽  
A. Effendi Lubis ◽  
Fintarius Lafau
Keyword(s):  
Descriptive Analysis ◽  
Secondary Data ◽  
Marketing Channel ◽  
Total Sample ◽  
Buffalo Milk ◽  
Primary Data ◽  
Quantitative Descriptive Analysis ◽  
Location Selection ◽  
Marketing Efficiency ◽  
Price Spread

Penelitian bertujuan untuk mengetahui: finansial usaha pengolahan susu kerbau menjadi Dali ni horbo, saluran pemasaran Dali ni horbo dan efisiensi pemasaran Dali ni horbo.  Penelitian dilaksanakan di Desa Sabungan Ni Huta, Kecamatan Ronggur Ni Huta,  Kabupaten Samosir, Provinsi Sumatera Utara. Pemilihan lokasi dilakukan secara sengaja (purposive) dengan pertimbangan bahwa lokasi tersebut merupakan salah satu penghasil susu kerbau dan Dali ni horbo di Kabupaten Samosir. Jenis data yang digunakan adalah data primer dan data sekunder dengan jumlah sampel sebanyak 46 orang Metode analisis data yang digunakan adalah analisis nilai R/C ratio, Return On Inestment (ROI), deskriptif kuantitatif serta analisis marketing margin, price spread dan share margin. Hasil penelitian menunjukkan bahwa pengolahan susu kerbau menjadi Dali ni horbomenghasilkannilai R/C sebesar 1.76 dan ROI sebesar 76.21 % dengan arti bahwa usaha Dali ni horbo menguntungkan sekaligus layak untuk diusahakan. Saluran pemasaran Dali ni horbo diDesa Sabungan Ni Huta, Kecamatan Ronggur Ni Huta, Kabupaten Samosir terdiri dari 2 saluran. Saluran I yaitu : Pengolah Dali ni horbo(Produsen) ® Rumah Makan ® Konsumen, sedangkan saluran II yaitu : pengolah Dali ni horbo(Produsen) ® Pedagang Pengecer ® Rumah Makan ® Konsumen. Efisiensi pemasaran pada saluran I sebesar 15,00 %, sedangkan saluran pemasaran II sebesar 20,00 %.  Kedua efisiensi pemasaran tersebut lebih kecil dari 50 %, sehingga dapat dikatakan bahwa pemasaran Dali ni horbo untuk saluran I dan II tergolong efisien.  Saluran pemasaran I lebih efisien dibandingkan saluran pemasaran II. ABSTRACT  The purpose of this research is to find out: (1) financial of buffalo milk processing business into Dali ni horbo, (2) Dali ni horbo marketing channel and (3) marketing efficiency of Dali ni horbo. The study was conducted in the Sabungan Ni Huta Village, Ronggur Ni Huta District, Samosir Regency, North Sumatra Province. The location selection was carried out deliberately (purposive) with the consideration that the location was one of buffalo milk producers and Dali ni horbo in Samosir Regency. The type of data used are primary data and secondary data with a total sample of 46 people. The data analysis method used is the analysis of R / C ratio, Return On Investment (ROI), quantitative descriptive analysis and marketing margin analysis, price spread and share margin.The results showed that the processing of buffalo milk into Dali ni horbo produced an R / C value of 1.76 and an ROI of 76.21% with the meaning that the business of Dali ni horbo was profitable as well as worth the effort. The Dali ni horbo marketing channel in Sabungan Ni Huta Village, Ronggur Ni Huta District, Samosir Regency consists of 2 channels. Channel I, namely: Processors Dali ni horbo (Producers) ® Restaurants ® Consumers, while channel II namely: processors Dali ni horbo (Producers) ® Retailers ® Restaurants ® Consumers. Marketing efficiency in channel I was 15.00%, while marketing channel II was 20.00%. Both marketing efficiencies are smaller than 50%, so it can be said that Dali ni horbo marketing for channels I and II is classified as efficient. Marketing channel I is more efficient than marketing channel II.  

scholarly journals Strategi Produk Rekayasa Umum untuk Meningkatkan Market Share Dalam Negeri dengan Metode Delphi

IQTISHODUNA ◽  
2020 ◽  
Vol 16 (1) ◽  
pp. 83-100
Author(s):  
Olin Lintang Pribadi
Keyword(s):  
Market Share ◽  
Delphi Method ◽  
Secondary Data ◽  
Primary Data ◽  
Research Subjects ◽  
Machine Method ◽  
Significant Difference ◽  
Difference Of Opinion ◽  
Qualitative Descriptive ◽  
Alternative Solutions

This study aims to determine the cause of the low market share of general engineering products at PT PAL Indonesia. Market share analysis is considered important in winning business competition. The study uses qualitative descriptive methods and subject data in the form of opinions, attitudes, experiences or characteristics of a person or group of people who are the research subjects or informants. Source of data used are primary data derived from informant interviews and secondary data derived from supporting documents relevant to the study. To find out the root of the problem using the technique of root causes analysis with the fishbone method and find alternative solutions to the problem with the Delphi method in the form of a questionnaire to the experts. The results of the study explained that the low market share of general engineering products is found in every indicator of fishbone, namely: machine, method, material, manpower, measurement and mother nature. And in the opinion of the experts there is no significant difference of opinion in providing alternative solutions to every problem on the fishbone indicator. So the company can be used in making policies.

scholarly journals Customer Retention Strategies Effectiveness in the Zimbabwean Medical Industry: Perspectives from Cellmed Health Fund

2019 ◽  
Vol 4 (6) ◽  
Author(s):  
Vingirayi Ishumael ◽  
Brighton Nyagadza ◽  
Mavhunga Charles ◽  
Nyasha Munjeri
Keyword(s):  
Market Share ◽  
Quantitative Methods ◽  
Customer Retention ◽  
Secondary Data ◽  
Customer Relationships ◽  
Retention Rates ◽  
Loyalty Programs ◽  
Annual Reports ◽  
Primary Data ◽  
Retention Strategies

The main objective of the study was to examine customer retention strategies at Cellmed Health, from the period 2012 to 2018. The focused was mainly on impact of customer retention strategies on market share, profit and sales turnover. A descriptive survey design was used with both qualitative and quantitative methods. Sixty participants from Cellmed Health were involved in the research. The study used both primary and secondary data where the primary data was collected using questionnaires and interviews while the secondary data was obtained from annual reports and magazines of the company. Descriptive statistics of mean, frequency and percentages were used to analyse demographic characteristics of the respondents. Regression analysis was used to measure and predict the relationship between the customer retention strategies and market share, profitability and sales turnover. Findings were that Cellmed used monitoring customer relationships strategies, market intelligence, loyalty programs and promotions to maintain its competitiveness. Furthermore, it also concludes that there was a significant relationship between customer retention strategies and profit as well as sales turnover that the company (Cellmed) was posting annually. In this light, the study recommendation was that customer retention strategies should be embrace in the decision making processes of the organisation covering products, price, services, responsiveness, tangibility and reliability of the brand name. The study also recommends that Cellmed Health should strengthen its customer bonds and moreover, in order to increase customer retention rates, Cellmed Health should provide extraordinary customer services.

scholarly journals Analisis Faktor Penempatan Jabatan terhadap Prestasi Kerja Karyawan pada PT. Zaman Teknindo Pekanbaru

2019 ◽  
Vol 2 (2) ◽  
pp. 302-314
Author(s):  
Muhammad Arif ◽  
Bayu Ardiyan
Keyword(s):  
Work Performance ◽  
Employee Performance ◽  
Secondary Data ◽  
Total Sample ◽  
Primary Data ◽  
Simple Linear Regression ◽  
Work Placement ◽  
Independent Variable ◽  
Simple Regression Analysis ◽  
High Work

Humans as labor in company activities have a very important role. The purpose of this study was to determine the effect of the position placement factor on employee performance at PT. Zaman Teknindo Pekanbaru. The types and sources of data used in this study are primary data and secondary data with a total sample of 44 people. Sampling is done using the census method. Whereas to determine the magnitude of the influence of the independent variable (X) on the dependent variable (Y), Simple Regression analysis was used with the help of the Set 17. Package for Social Science (SPSS) device based on the results of the Simple Linear Regression. employee work at PT. Zaman Teknindo Pekanbaru. Thus to obtain high work performance, the management at PT. Zaman Teknindo Pekanbaru needs to pay attention to the application of work placements that are in accordance with what is owned by the employee such as ability, skills and experience and the better the work placement that is set by the company, the better the workplace pays generated by the employee. Keywords: Job Performance, Job Placement

scholarly journals Mobilitas Sosial Keluarga Transmigrasi Penempatan Tahun 1981 dan Keturunannya di Desa Krueng Itam Kecamatan Tadu Raya Kabupaten Nagan Raya

2017 ◽  
Vol 2 (1) ◽  
pp. 89-104
Author(s):  
Diah Hastuti ◽  
Ahmad Hamid ◽  
Edy Marsudi
Keyword(s):  
Social Mobility ◽  
First Generation ◽  
Second Generation ◽  
Secondary Data ◽  
Total Sample ◽  
Primary Data ◽  
Family Welfare ◽  
The Social ◽  
The Status ◽  
Vertical Mobility

Abstrak. Mobilitas  sosial  merupakan  perpindahan  dari  suatu kelas sosial ke kelas sosial lainnya yang biasanya ditunjukkan melalui  pekerjaan sekarang yang berbeda dari pekerjaan sebelumnya. Salah satu keberhasilan dari adanya program transmigrasi adalah terjadinya mobilitas sosial ke arah yang lebih baik pada peserta transmigrasi. Penelitian ini bertujuan untuk mengetahui bagaimana mobilitas sosial yang terjadi pada peserta transmigrasi dan keturunannya, untuk mengetahui seberapa besar terjadi mobilitas vertikal antar generasi dan untuk mengidentifikasi tingkat kesejahteraan keluarga transmigrasi menurut indikator BKKBN. Data yang digunakan adalah data primer dan data sekunder. Metode analisis yang digunakan adalah analisis deskriptif kualitatif. Hasil penelitian menunjukkan bahwa dilihat dari pekerjaan generasi I dan II tidak terjadi mobilitas sosial, dengan jumlah sampel sebanyak 66 responden yang terdiri dari 3 generasi yang mana pada generasi I dan generasi II pekerjaan mereka masih sebagai petani yang berubah hanya status pekerjaannya saja, namun pada generasi III selain responden bekerja sebagai petani ada responden yang bekerja sebagai pegawai/karyawan, dilihat dari pendidikan hanya generasi III yang pendidikannya lebih baik dibandingkan generasi sebelumnya, dan dilihat dari kepemilikan Aset generasi II dan III lebih baik dibandingkan generasi I nya. Mobilitas vertikal antar generasi terbesar yang terjadi adalah berdasarkan pendidikan yaitu sebesar 54,5%. Untuk pentahapan keluarga sejahtera menurut BKKBN, terdapat sebanyak 20,4% keluarga transmigrasi yang berada pada kategori Keluarga Prasejahtera, Keluarga Sejahtera I sebesar 75,9%, dan Keluarga Sejahtera II sebesar 3,7%.Transmigration Family Social Mobility In Placement In 1981 And Their Descendants In The Village Of  Krueng Itam Sub-District Of Tadu Raya Nagan Raya RegencyAbstract. Social mobility is the movement of a social class to other social classes are usually shown through the work now is different from previous work. One of the success of the transmigration program is social mobility towards better on participants transmigration. This study aims to determine how the social mobility that occurs in the transmigration of participants and their descendants, to know how big happening vertical mobility between generations and to identify the level of family welfare indicators transmigration according to BKKBN. The data used are primary data and secondary data. The analytical method used is descriptive qualitative analysis. The results showed that the views of the work first generation and the second generation does not occur social mobility, with a total sample of 66 respondents consisting of three generations of which the first generation and the second generation of their work is still as farmers are changing only the status of the job, but at generation III besides the respondents worked as farmers there are respondents who worked as an employee/employees, viewed from education only generation III are better educated than previous generations, and the views of the ownership of generation assets II and III generation better than generation I. The vertical mobility between generations that happens is by education that is equal to 54.5%. For a prosperous family phasing BKKBN, there are as many as 20.4% of families transmigration in the category Pre-Welfare Family, Family Welfare I equal to 75.9%, and Family Welfare II amounted to 3.7%.

scholarly journals Pengaruh Kualitas Pelayanan dan Kompetensi Fiskus Terhadap Kepuasan Wajib Pajak

2019 ◽  
Vol 3 (2) ◽  
pp. 155-168
Author(s):  
Sitti Mispa
Keyword(s):  
Secondary Data ◽  
Total Sample ◽  
Analysis Data ◽  
Positive Influence ◽  
Primary Data ◽  
Multiple Linear Regressions ◽  
Price Promotion ◽  
Product Price ◽  
Linear Regressions ◽  
Dominant Influence

The purpose of the research were : 1) to analyze the influence mix marketing consisted product, price, promotion and location toward the satisfaction of customer at PT. Belian Cahya Utama in Makassar and 2) identify the most dominant variable in influencing toward the satisfaction of customer at PT. Belian cahya Utama in Makassar. The populations of the research were 117 customers of Housing Permata Indah Regency and Griya Bandara Permai in Makassar. Total sample were 90 customers. The research used primary data and secondary data. Method of analysis data used descriptive statistic analysis and multiple linear regressions using SPSS program. The result of the research showed that the variable product, price, promotion, and location gave the positive influence significantly toward the satisfaction of the customers at PT. Belian Cahya Utama in Makassar. Further, in partially, the research showed that the variable product, price, and location had the positive influence in satisfaction of customer while the variable of promotion did not. Moreover, the variable of product was the most dominant influence in satisfaction of customers. 

scholarly journals PENGARUH CITRA MEREK, KUALITAS PELAYANAN DAN PERSEPSI HARGA TERHADAP KEPUASAN MAHASISWA DI UNIVERSITAS MUHAMMADIYAH TANGERANG

2019 ◽  
Vol 18 (2) ◽  
pp. 121-143
Author(s):  
Ade Indra Permana ◽  
Mulky Fauzan ◽  
Sugeng Lubar Prastowo
Keyword(s):  
Service Quality ◽  
Student Satisfaction ◽  
Random Sampling ◽  
Brand Image ◽  
Secondary Data ◽  
Simple Random Sampling ◽  
Total Sample ◽  
Primary Data ◽  
Perceived Price ◽  
Students Satisfaction

This study aims to analyze the influence of brand image, service quality, and perceived price and its implication towards student satisfaction in Universitas Muhammadiyah Tangerang (UMT). This research is quantitative in nature. Both primary and secondary data were obtained from various source such as journals. Primary data were gathered using questionnaire which were distributed to the target respondent. The population consists of active students from Faculty of Engineering and Faculty of Economy actively studying in 2017 using a purposive sampling. Total sample of 100 students were obtained. Data were analyzed using SPSS version 23. The research found that the brand image, service quality and perceived price are affecting students satisfaction of Universitas Muhammadiyah Tangerang. Researcher suggests UMT to improve their brand image, also to improve administration services and lecturer quality. In addition UMT shall adjust their tuition costing structure to win the competition in pricingPenelitian ini bertujuan untuk menganalisis pengaruh Citra Merek, Kualitas Layanan dan Persepsi Harga Terhadap Kepuasan Mahasiswa di Universitas Muhammadiyah Tangerang (UMT). Penelitian bersifat kuantitatif dan bersifat explanatory, sedangkan teknik pengumpulan data berdasarkan kuesioner dan dokumen. Populasi penelitian ini adalah mahasiswa dari fakultas teknik dan fakultas ekonomi yang aktif berkuliah pada tahun 2017. Metode pengambilan sample menggunakan metode probability sampling dan teknik pengambilan sampel dengan menggunakan simple random sampling. Penentuan ukuran sampel menggunakan rumus Slovin dengan tingkat kesalahan 10% berjumlah 100 mahasiswa yang diambil sebagai responden. Data yang terkumpul dianalisa menggunakan SPSS versi 23. Hasil penelitian ditemukan bahwa Citra Merek, Kualitas Layanan dan Persepsi Harga secara signifikan berpengaruh terhadap Kepuasan Mahasiswa di UMT. Peneliti menyarankan UMT perlu meningkatkan citra merek, dan juga melakukan peningkatan di kualitas staf administrasi dan pengajar. Selain itu UMT perlu meninjau kembali biaya perkuliahan yang dikenakan ke mahasiswa agar dapat meningkatkan daya saing

scholarly journals The Effect of Brand Experience, Brand Personality and Brand Trust on Brand Loyalty

2021 ◽  
Vol 2 (12) ◽  
pp. 861-871
Author(s):  
Howardi Visza Adha ◽  
Wiry Utami
Keyword(s):  
Brand Loyalty ◽  
Survey Methods ◽  
Brand Personality ◽  
Secondary Data ◽  
Total Sample ◽  
Primary Data ◽  
Brand Experience ◽  
Brand Trust ◽  
Simple Regression Analysis ◽  
Positive Effect

This study conducted to determine the effect of brand experience, brand personality and brand trust on brand loyalty. This study is an explanatory research. The method used in this study is a quantitative method using survey methods. The total sample in this study was 150 respondents with the technique of taking with the method of purposive sampling. Primary data in this research is obtained from questionnaires distributed to respondents, while secondary data is data related to the object of research presented by other parties. Data analysis techniques in this study using simple regression analysis. The result of the research shows that: (1) brand experience has positive effect on brand personality, (2) brand experience has positive effect on brand trust, (3) brand personality positive effect on brand loyalty, (4) Brand trust has positive effect on brand loyalty (5) Brand experience has positive effect on brand loyalty.

scholarly journals Pengaruh Green Brand dan Green Trust Terhadap Keputusan Pembelian Produk The Body Shop

2017 ◽  
Vol 6 (2) ◽  
Author(s):  
Yasri Yasri ◽  
Yunita Engriani ◽  
Maulina Rahmi
Keyword(s):  
Hypothesis Test ◽  
Secondary Data ◽  
Sampling Technique ◽  
Total Sample ◽  
The Body ◽  
Primary Data ◽  
Purchase Decision ◽  
Body Shop ◽  
The Body Shop ◽  
Green Trust

The purpose of this study is to analyze: (1) The influence of green brand on green trust, (2) The influence of green brand on purchase decision (3) The influence of green trust on purchase decision. This type of research is causative research. The population of this study are consumers who visited The Body Shop shop in Padang City. The sampling technique of this research is non probability sampling technique with accidental sampling method with total sample amounted to 100 people. The data used are primary data and secondary data. Data analysis technique used is path analysis. Hypothesis test in this research is done by t test. The result of the research showed: (1) Green brand significant and positive to green trust with value of acceptance 0.815 (2) Green brand significant and positive to purchase decision with value of acceptance 0,545 (3) Green trust significant and positive to purchase decision with value of acceptance 0,434.  Keywords: Green Brand, Green Trust, Purchase Decision

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