scholarly journals Assessment of Employees` Involvement influence on Performance of MTNOs in Kenya

2021 ◽  
Vol 6 (5) ◽  
pp. 140-146
Author(s):  
Grace Karemu ◽  
Musa Nyakora ◽  
Erastus M. Thoronjo ◽  
Evans Nyamboga Mandere

The objective of the study was to assess the extent of employees` involvement on performance of MTNOs in Kenya. Sub-variables used for the independent variable were: employees` autonomy, quality circles and employees` suggestion schemes. Performance of Mobile Telephone Operators in Kenya was assessed in terms of profit margins and market share. Mixed methodology was used in collecting and interpreting data. Primary data was gathered using self-guided semi-structured questionnaires and secondary data was obtained from published profit margins and percentages of market share obtained from the companies` reports. Study population was 6,167 which included all the employees in the Mobile Telephone Network Operators in Kenya and a total sample size of 361 employees was obtained but 258 questionnaires were filled and returned. Data analysis was done using descriptive statistics and inferential statistics. The study hypothesis was tested at 95% confidence interval and 0.05 α level of significance.  Study null hypothesis (H0) stated that: Employees` involvement does not have a positive influence on performance of MTNOs in Kenya. Regression analysis model demonstrated that employees` involvement had a positive influence on organizations’ performance of MTNOs accounting for 48.3% of the performance (R squared = .483). The study concluded that there was a significant relationship between employees` involvement and organization`s performance therefore rejecting the null hypothesis H0 at β = .695 and P = .000.

2021 ◽  
Vol 6 (3) ◽  
pp. 200-207
Author(s):  
Grace Karemu ◽  
Musa Nyakora ◽  
Erastus M. Thoronjo ◽  
Evans Nyamboga Mandere

The objective of the study was to investigate influence of organizational structure on performance of Mobile Telephone Network Operators in Kenya. Sub-variables used for the independent variable were teamwork organizational structure, learning organization structure and boundary-less structure. Performance of Mobile Telephone Operators in Kenya was analyzed in terms of profit margins and market share. Structural contingency theory was used to explain the relationship between organizational structures on performance. Mixed methodology was used in collecting and interpreting data. Primary data was gathered using self-guided semi-structured questionnaires and secondary data was obtained from published profit margins and percentages of market share obtained from the companies` reports. Study population was 6,167 which included all the employees in the Mobile Telephone Network Operators in Kenya and a total sample size of 361 employees was obtained but 258 questionnaires were filled and returned. Data analysis was done using descriptive statistics and inferential statistics. The study hypothesis was tested at 95% confidence interval and 0.05 α level of significance. Study H0 stated that: Organizational structure does not positively influence performance of MTNOs in Kenya. Goodness of fit model demonstrated that organizational structure had a positive influence on organizations’ performance of MTNOs accounting for 16.4% of the performance (R squared = 0.164). The study concluded that there was a statistically significant influence of organizational structure on organization`s performance therefore rejecting the null hypothesis H0 at β = 0.405 and P = 0.000.


2019 ◽  
Vol 3 (2) ◽  
pp. 155-168
Author(s):  
Sitti Mispa

The purpose of the research were : 1) to analyze the influence mix marketing consisted product, price, promotion and location toward the satisfaction of customer at PT. Belian Cahya Utama in Makassar and 2) identify the most dominant variable in influencing toward the satisfaction of customer at PT. Belian cahya Utama in Makassar. The populations of the research were 117 customers of Housing Permata Indah Regency and Griya Bandara Permai in Makassar. Total sample were 90 customers. The research used primary data and secondary data. Method of analysis data used descriptive statistic analysis and multiple linear regressions using SPSS program. The result of the research showed that the variable product, price, promotion, and location gave the positive influence significantly toward the satisfaction of the customers at PT. Belian Cahya Utama in Makassar. Further, in partially, the research showed that the variable product, price, and location had the positive influence in satisfaction of customer while the variable of promotion did not. Moreover, the variable of product was the most dominant influence in satisfaction of customers. 


2020 ◽  
Vol 2 (2) ◽  
pp. 107-118
Author(s):  
Nelly M. R. Sinaga ◽  
A. Effendi Lubis ◽  
Fintarius Lafau

Penelitian bertujuan untuk mengetahui: finansial usaha pengolahan susu kerbau menjadi Dali ni horbo, saluran pemasaran Dali ni horbo dan efisiensi pemasaran Dali ni horbo.  Penelitian dilaksanakan di Desa Sabungan Ni Huta, Kecamatan Ronggur Ni Huta,  Kabupaten Samosir, Provinsi Sumatera Utara. Pemilihan lokasi dilakukan secara sengaja (purposive) dengan pertimbangan bahwa lokasi tersebut merupakan salah satu penghasil susu kerbau dan Dali ni horbo di Kabupaten Samosir. Jenis data yang digunakan adalah data primer dan data sekunder dengan jumlah sampel sebanyak 46 orang Metode analisis data yang digunakan adalah analisis nilai R/C ratio, Return On Inestment (ROI), deskriptif kuantitatif serta analisis marketing margin, price spread dan share margin. Hasil penelitian menunjukkan bahwa pengolahan susu kerbau menjadi Dali ni horbomenghasilkannilai R/C sebesar 1.76 dan ROI sebesar 76.21 % dengan arti bahwa usaha Dali ni horbo menguntungkan sekaligus layak untuk diusahakan. Saluran pemasaran Dali ni horbo diDesa Sabungan Ni Huta, Kecamatan Ronggur Ni Huta, Kabupaten Samosir terdiri dari 2 saluran. Saluran I yaitu : Pengolah Dali ni horbo(Produsen) ® Rumah Makan ® Konsumen, sedangkan saluran II yaitu : pengolah Dali ni horbo(Produsen) ® Pedagang Pengecer ® Rumah Makan ® Konsumen. Efisiensi pemasaran pada saluran I sebesar 15,00 %, sedangkan saluran pemasaran II sebesar 20,00 %.  Kedua efisiensi pemasaran tersebut lebih kecil dari 50 %, sehingga dapat dikatakan bahwa pemasaran Dali ni horbo untuk saluran I dan II tergolong efisien.  Saluran pemasaran I lebih efisien dibandingkan saluran pemasaran II. ABSTRACT  The purpose of this research is to find out: (1) financial of buffalo milk processing business into Dali ni horbo, (2) Dali ni horbo marketing channel and (3) marketing efficiency of Dali ni horbo. The study was conducted in the Sabungan Ni Huta Village, Ronggur Ni Huta District, Samosir Regency, North Sumatra Province. The location selection was carried out deliberately (purposive) with the consideration that the location was one of buffalo milk producers and Dali ni horbo in Samosir Regency. The type of data used are primary data and secondary data with a total sample of 46 people. The data analysis method used is the analysis of R / C ratio, Return On Investment (ROI), quantitative descriptive analysis and marketing margin analysis, price spread and share margin.The results showed that the processing of buffalo milk into Dali ni horbo produced an R / C value of 1.76 and an ROI of 76.21% with the meaning that the business of Dali ni horbo was profitable as well as worth the effort. The Dali ni horbo marketing channel in Sabungan Ni Huta Village, Ronggur Ni Huta District, Samosir Regency consists of 2 channels. Channel I, namely: Processors Dali ni horbo (Producers) ® Restaurants ® Consumers, while channel II namely: processors Dali ni horbo (Producers) ® Retailers ® Restaurants ® Consumers. Marketing efficiency in channel I was 15.00%, while marketing channel II was 20.00%. Both marketing efficiencies are smaller than 50%, so it can be said that Dali ni horbo marketing for channels I and II is classified as efficient. Marketing channel I is more efficient than marketing channel II.  


2017 ◽  
Vol 30 (1) ◽  
pp. 31-47 ◽  
Author(s):  
J. Ignacio Criado ◽  
Francisco Rojas-Martín ◽  
J. Ramon Gil-Garcia

Purpose The diffusion of social media among public administrations has significantly grown in the last years. This phenomenon has created a field of research that seeks to understand the adoption and impact of social media in the public sector. The purpose of this paper is to identify the factors that make social media successful in Spanish local governments. Design/methodology/approach The paper is based on an adapted version of a neo-institutional model: Enacting Electronic Government Success (EEGS). The data have been collected through three main sources: primary data from a questionnaire designed and conducted by the authors, secondary data of statistical sources, and tertiary data collected through Klout Score. Findings The results from a survey and statistical analysis provide preliminary validation of the model and show a direct relationship between organizational, institutional, and environmental factors with the successful use of social media in local public administrations. The data analysis shows that ten variables jointly explain 54.6 percent (adjusted R2=0.546) of the variability observed in the dependent variable. Research limitations/implications First, the analysis model used represents a limited sample size to carry out a complex quantitative analysis. Second, the use of Klout Scores can offer some bias. Finally, certain variables complicate the comparative potential of the study. Originality/value This study provides original primary data and contributes to the growing field of study related to social technologies in public administrations. This research also confirms in an exploratory way the validity of the EEGS model.


2018 ◽  
Vol 14 (1) ◽  
Author(s):  
Jehan M. Malahika ◽  
Herman Karamoy ◽  
Rudy J. Pusung

This research aims to analyze the Implementation of Village Financial System (SISKEUDES)  towards the government organization in Suwaan Village Kalawat Subdistrict North Minahasa Regency. This research using qualitative research approach as using primary data, which were in the form of interview and secondary data. The informants are the village head, the village secretaries, and the head of village government affairs. The result showed that : (1) The implementation of Village Financial System in Suwaan Village has running well (2) The procedure of SISKEUDES utilization done by 4 stages which are : Planning, Implementing, Administrating, and Reporting (3) Village Financial System has been giving the positive influence towards the performance of each employee. Therefore, Village Financial System holds an important role upon village government that impact directly by the employee of village. This is as accordance with the purpose on the implementation of Village Financing System which is to assist the work of villagers’ employee.Keywords: Village Financial System, Village Government


IQTISHODUNA ◽  
2020 ◽  
Vol 16 (1) ◽  
pp. 83-100
Author(s):  
Olin Lintang Pribadi

This study aims to determine the cause of the low market share of general engineering products at PT PAL Indonesia. Market share analysis is considered important in winning business competition. The study uses qualitative descriptive methods and subject data in the form of opinions, attitudes, experiences or characteristics of a person or group of people who are the research subjects or informants. Source of data used are primary data derived from informant interviews and secondary data derived from supporting documents relevant to the study. To find out the root of the problem using the technique of root causes analysis with the fishbone method and find alternative solutions to the problem with the Delphi method in the form of a questionnaire to the experts. The results of the study explained that the low market share of general engineering products is found in every indicator of fishbone, namely: machine, method, material, manpower, measurement and mother nature. And in the opinion of the experts there is no significant difference of opinion in providing alternative solutions to every problem on the fishbone indicator. So the company can be used in making policies.


Author(s):  
Vingirayi Ishumael ◽  
Brighton Nyagadza ◽  
Mavhunga Charles ◽  
Nyasha Munjeri

The main objective of the study was to examine customer retention strategies at Cellmed Health, from the period 2012 to 2018. The focused was mainly on impact of customer retention strategies on market share, profit and sales turnover. A descriptive survey design was used with both qualitative and quantitative methods. Sixty participants from Cellmed Health were involved in the research. The study used both primary and secondary data where the primary data was collected using questionnaires and interviews while the secondary data was obtained from annual reports and magazines of the company. Descriptive statistics of mean, frequency and percentages were used to analyse demographic characteristics of the respondents. Regression analysis was used to measure and predict the relationship between the customer retention strategies and market share, profitability and sales turnover. Findings were that Cellmed used monitoring customer relationships strategies, market intelligence, loyalty programs and promotions to maintain its competitiveness. Furthermore, it also concludes that there was a significant relationship between customer retention strategies and profit as well as sales turnover that the company (Cellmed) was posting annually. In this light, the study recommendation was that customer retention strategies should be embrace in the decision making processes of the organisation covering products, price, services, responsiveness, tangibility and reliability of the brand name. The study also recommends that Cellmed Health should strengthen its customer bonds and moreover, in order to increase customer retention rates, Cellmed Health should provide extraordinary customer services.


2019 ◽  
Vol 2 (2) ◽  
pp. 302-314
Author(s):  
Muhammad Arif ◽  
Bayu Ardiyan

Humans as labor in company activities have a very important role. The purpose of this study was to determine the effect of the position placement factor on employee performance at PT. Zaman Teknindo Pekanbaru. The types and sources of data used in this study are primary data and secondary data with a total sample of 44 people. Sampling is done using the census method. Whereas to determine the magnitude of the influence of the independent variable (X) on the dependent variable (Y), Simple Regression analysis was used with the help of the Set 17. Package for Social Science (SPSS) device based on the results of the Simple Linear Regression. employee work at PT. Zaman Teknindo Pekanbaru. Thus to obtain high work performance, the management at PT. Zaman Teknindo Pekanbaru needs to pay attention to the application of work placements that are in accordance with what is owned by the employee such as ability, skills and experience and the better the work placement that is set by the company, the better the workplace pays generated by the employee. Keywords: Job Performance, Job Placement


2017 ◽  
Vol 2 (1) ◽  
pp. 89-104
Author(s):  
Diah Hastuti ◽  
Ahmad Hamid ◽  
Edy Marsudi

Abstrak. Mobilitas  sosial  merupakan  perpindahan  dari  suatu kelas sosial ke kelas sosial lainnya yang biasanya ditunjukkan melalui  pekerjaan sekarang yang berbeda dari pekerjaan sebelumnya. Salah satu keberhasilan dari adanya program transmigrasi adalah terjadinya mobilitas sosial ke arah yang lebih baik pada peserta transmigrasi. Penelitian ini bertujuan untuk mengetahui bagaimana mobilitas sosial yang terjadi pada peserta transmigrasi dan keturunannya, untuk mengetahui seberapa besar terjadi mobilitas vertikal antar generasi dan untuk mengidentifikasi tingkat kesejahteraan keluarga transmigrasi menurut indikator BKKBN. Data yang digunakan adalah data primer dan data sekunder. Metode analisis yang digunakan adalah analisis deskriptif kualitatif. Hasil penelitian menunjukkan bahwa dilihat dari pekerjaan generasi I dan II tidak terjadi mobilitas sosial, dengan jumlah sampel sebanyak 66 responden yang terdiri dari 3 generasi yang mana pada generasi I dan generasi II pekerjaan mereka masih sebagai petani yang berubah hanya status pekerjaannya saja, namun pada generasi III selain responden bekerja sebagai petani ada responden yang bekerja sebagai pegawai/karyawan, dilihat dari pendidikan hanya generasi III yang pendidikannya lebih baik dibandingkan generasi sebelumnya, dan dilihat dari kepemilikan Aset generasi II dan III lebih baik dibandingkan generasi I nya. Mobilitas vertikal antar generasi terbesar yang terjadi adalah berdasarkan pendidikan yaitu sebesar 54,5%. Untuk pentahapan keluarga sejahtera menurut BKKBN, terdapat sebanyak 20,4% keluarga transmigrasi yang berada pada kategori Keluarga Prasejahtera, Keluarga Sejahtera I sebesar 75,9%, dan Keluarga Sejahtera II sebesar 3,7%.Transmigration Family Social Mobility In Placement In 1981 And Their Descendants In The Village Of  Krueng Itam Sub-District Of Tadu Raya Nagan Raya RegencyAbstract. Social mobility is the movement of a social class to other social classes are usually shown through the work now is different from previous work. One of the success of the transmigration program is social mobility towards better on participants transmigration. This study aims to determine how the social mobility that occurs in the transmigration of participants and their descendants, to know how big happening vertical mobility between generations and to identify the level of family welfare indicators transmigration according to BKKBN. The data used are primary data and secondary data. The analytical method used is descriptive qualitative analysis. The results showed that the views of the work first generation and the second generation does not occur social mobility, with a total sample of 66 respondents consisting of three generations of which the first generation and the second generation of their work is still as farmers are changing only the status of the job, but at generation III besides the respondents worked as farmers there are respondents who worked as an employee/employees, viewed from education only generation III are better educated than previous generations, and the views of the ownership of generation assets II and III generation better than generation I. The vertical mobility between generations that happens is by education that is equal to 54.5%. For a prosperous family phasing BKKBN, there are as many as 20.4% of families transmigration in the category Pre-Welfare Family, Family Welfare I equal to 75.9%, and Family Welfare II amounted to 3.7%.


Author(s):  
Deswita Satria

The purpose of this study is to analyze organizational culture and leadership of the sport branch Board and Athlete Performances and impact against KONI (Indonesian National Sport Committee) of Riau Province. The object of research is the Sport Branch Board members of KONI (Indonesian National Sport Committee) of Riau Province. Population in this study is the Sport Branch Board members of KONI of Riau province as many as 165, with a sample of 117 people, by using a formula Solvin. The type of data required in this research is primary data and secondary data. Primary data sources were obtained from the results of empirical research through deployment questionnaire to the Branch Board Sports, while the secondary data source authors were obtained in the form of ready-made include about organisational profile of KONI of Riau Province.  Data collection methods used were interviews and questionnaires. Data analysis tools used in the study was a multiple linear regression analysis.  Results from this study showed that: (1) There is a positive effect of the Cultural Organization (X1) on the performance variable (Y1) the coofficient 0,386 with sig = 0.002 ≤ 0,05; (2) there is a positive influence Leadership variable (X2) of the variable Cultural Organization (Y1) the coofficient 0,182 with sig = 0,038 ≤ 0,05; (3) there is a positive influence organizational culture variable (X1) to achievement athlete (Y2) the coefficient 0,252 with sig 0,002, 4). there is positive leadership variables (X2) on achievment athlete (Y2) the coefficient 0,287 with a value coofficient sig = 0,000 ≤ 0,05. there is a positive influence organizational culture variables (X1) to the achievement athlete (Y2) with sig = 0,000 ≤ 0,05. Cultural organizations are independent variables that influence is greater than the other independent variables. Coofficient determination or R-square is 79.04%, while 20.96% is influenced by other variables outside the research. Suggestions for further research are to find out other variables that have a greater influence on the performance of government policy, and the development of school sports.


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