Best Practice Inovasi Pelayanan Publik “Laboratorium Kemiskinan” Di Kabupaten Pekalongan

2021 ◽  
Vol 13 (1) ◽  
pp. 256
Author(s):  
Kurniani Wismaningsih ◽  
Retno Sunu Astuti ◽  
Ida Hayu Dwimawanti ◽  
Budi Puspo ◽  
Teuku Afrizal
Keyword(s):  
Public Service ◽  
Best Practice ◽  
National Level ◽  
Service Innovation ◽  
Government Support ◽  
Sustainability Leadership ◽  
Laboratory Development ◽  
District Government ◽  
Village Government ◽  
Innovation Competition

This study aims to examine the best practice of public service innovation "Poverty Laboratory" as an effective and efficient way of completing an activity with a specific, repeatable and useful procedure to implement. Based on the best practice proxies offered by Prasojo in 2007, namely impact, partnership, sustainability, leadership, and transferability to other areas, the research used a descriptive qualitative approach. This research was conducted in Pekalongan Regency. Collecting data using interviews, observation and documentation. The results of the study found that the Poverty Laboratory had met the best practice criteria. With the Poverty Laboratory two of the three model villages have left the category of red villages. The Poverty Laboratory won the award for TOP 45 Innovation in the 2020 National Level Public Service Innovation Competition or better known as SINOVIK. Pekalongan District Government must maintain these achievements, however, in its implementation, a Poverty Laboratory Development Technical Guideline should be prepared which contains, among other things, the details of the amount of funds needed in each model village and what forms of village government support in this program.

scholarly journals Capacity and Service Innovation in Implementation Government of Village in Serang District, Indonesia

2020 ◽  
Vol 1 (1) ◽  
pp. 1-9
Keyword(s):  
Data Collection ◽  
Public Service ◽  
Service Innovation ◽  
Research Approach ◽  
Qualitative Descriptive ◽  
Research Findings ◽  
Village Government

This article discusses the capacity and innovation of Village Govern-ment population services in several villages in Serang District, Indo-nesia.The research approach used qualitative descriptive with inter-view data collection techniques, observation and documentation with the informant determination technique through purposive sampling.The results of the research findings indicate thatcapacity and service innovation are the most energetic parts of the implementation of vil-lage governance.In this case, it is important to encourage the perfor-mance of village government, especially in increasing the capacity and governance of public service innovation in several villages in Se-rang District.

scholarly journals Cooperation and Interaction between Village and Sub-District Government in Administration Services Innovation: An Evidence in Lampung Province Indonesia

2021 ◽  
Vol 58 (1) ◽  
pp. 2678-2685
Author(s):  
Henni Kusumastuti Et al.
Keyword(s):  
Service Innovation ◽  
Secondary Data ◽  
Primary Data ◽  
Research Activities ◽  
Qualitative Descriptive ◽  
District Government ◽  
Village Government ◽  
Services Innovation ◽  
Consultative Body ◽  
The Village

This study briefly analyzes the interaction process between village and sub-district government actors in the management of population administration service innovation. The research method used is a qualitative descriptive approach. The data were obtained through primary data and secondary data. Qualitative data analysis begins with collecting data through interviews and studying relevant various documents which related to the object of research, then reporting the results of the research. The results showed that there was an imbalance in the process and interaction between actors, the village government and the Village Consultative Body. The head of a village at the end of his term is not required to provide a report so that the evaluation function of the performance assessment does not run optimally. However, the governance of public service innovation in several villages in South Lampung has involved universities through various collaborations such as the implementation of community Service and research activities. The findings  also reveal that research and partnership activities optimize improving the service administration system. Furthermore, the actors have played a role in carrying out the socialization of the implementation of innovation programs to accelerate the realization of independent villages  

scholarly journals TIPOLOGI INOVASI PELAYANAN PUBLIK DI DESA SEBERANG TALUK KABUPATEN KUANTAN SINGINGI

2020 ◽  
Vol 3 (4) ◽  
pp. 543
Author(s):  
Seping Seping ◽  
Syofian Syofian
Keyword(s):  
Public Service ◽  
Service Innovation ◽  
Program Sustainability ◽  
Quality Of Results ◽  
New Findings ◽  
Study Case ◽  
Village Government ◽  
Successful Innovation ◽  
The Village

Service innovation is an important thing to do to improve the quality of public services. The typology of innovation is a variety of new findings that are expected to provide more effective and efficient results. In this article, the author uses a qualitative research method with a study case approach. The findings of this study are that there is no program sustainability from the village government of Seberang Taluk for the 2019-present period. Seberang Taluk Village received an award as the best village in public service and transparency of information because it has fulfilled the facilities and infrastructure. Researchers use Mulgan and Albury's theory where successful innovation is the creation and implementation of new processes, products, services and service methods that are the result of real development in efficiency, effectiveness, or quality of results. The findings of this research are that the village government of Seberang Taluk is very good in service, flexible, and transparent. The village government of Seberang Taluk can provide an example for other villages to innovate.

scholarly journals Public service media in the age of SVoDs: A comparative study of PSM strategic responses in Flanders, Italy and the UK

2021 ◽  
pp. 016344372097290
Author(s):  
Alessandro D’Arma ◽  
Tim Raats ◽  
Jeanette Steemers
Keyword(s):  
New Media ◽  
Public Service ◽  
Government Support ◽  
Market Size ◽  
Online Video ◽  
Competitive Displacement ◽  
Strategic Responses ◽  
Streaming Services ◽  
The Uk ◽  
Different Levels

Netflix and other transnational online video streaming services are disrupting long-established arrangements in national television systems around the world. In this paper we analyse how public service media (PSM) organisations (key purveyors of societal goals in broadcasting) are responding to the fast-growing popularity of these new services. Drawing on Philip Napoli’s framework for analysing strategic responses by established media to threats of competitive displacement by new media, we find that the three PSM organisations in our study exhibit commonalities. Their responses have tended to follow a particular evolution starting with different levels of complacency and resistance before settling into more coherent strategies revolving around efforts to differentiate PSM offerings, while also diversifying into activities, primarily across new platforms, that mimic SVoD approaches and probe production collaborations. Beyond these similarities, however, we also find that a range of contextual factors (including path-dependency, the role and status of PSM in each country, the degree of additional government support, cultural factors and market size) help explain nuances in strategic responses between our three cases.

Total quality management and sustainability in the public service sector: the mediating effect of service innovation

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Ohoud Ali AlShehail ◽  
Mehmood Khan ◽  
Mian Ajmal
Keyword(s):  
Quality Management ◽  
Total Quality Management ◽  
Public Service ◽  
Service Sector ◽  
Service Innovation ◽  
Abu Dhabi ◽  
Total Quality ◽  
Content Type ◽  
The Public ◽  
Sustainability Performance

PurposeThis study aims to critically investigate the structural relationships between total quality management (TQM), service innovation and sustainability performance in the public service sector of the United Arab Emirates (UAE).Design/methodology/approachThe study employed an online survey to collect data from 400 employees working in eight selected UAE public service sector organisations located in Abu Dhabi. The collected data were analysed using structural equation modelling (SEM) to empirically examine whether TQM practices improve service innovation and, subsequently, sustainability performance in the UAE's public service sector.FindingsThe results show that TQM has a significant impact on service innovation and sustainability performance in the UAE's public service sector. Additionally, service innovation partially mediates the relationship between TQM and sustainability performance.Practical implicationsThe public service sector's TQM practices and service innovation in the UAE have a much greater impact on social and environmental sustainability than on economic sustainability performance. Adopting five dimensions of TQM (following the Abu Dhabi Award for Excellence in Government Performance [ADAEP] model) across the UAE's public organisations will enable government departments to deliver innovative services to its beneficiaries.Originality/valueThis study provides a substantial contribution by addressing the gaps in the literature. Very few studies have empirically investigated the possible association between TQM, service innovation and sustainability performance in public sector organisations, particularly in developing countries such as the UAE, where the increasing efforts in TQM practices are still in their emerging stages, mainly targeting innovative service offerings and sustainable performance.

scholarly journals ANALISIS TINGKAT EFEKTIVITAS PENERIMAAN PAJAK BUMI DAN BANGUNAN PERDESAAN DAN PERKOTAAN (PBB-P2) SEBELUM DAN SESUDAH DIALIHKAN MENJADI PAJAK DAERAH (Studi Kasus di Desa Watutumou, Kecamatan Kalawat, Kabupaten Minahasa Utara)

2017 ◽  
Vol 12 (2) ◽  
Author(s):  
Kodoati N. Christi ◽  
Treesje Runtu ◽  
Stanley Kho Walandouw
Keyword(s):  
Role Of Government ◽  
Local Taxes ◽  
Urban Buildings ◽  
Rural And Urban ◽  
Before And After ◽  
Human Resource Training ◽  
District Government ◽  
Village Government ◽  
The Village

Through the implementation of law No.28 of 2009 on local taxes and lavies, the tax collection authority of the land tax and rural and urban buildings (PBB-P2) is transferred to the local government. North Minahasa district government in this case Watutumou Village is one of the villages that have potentials in the local tax sector can maximize this policy as an effort to increase acceptance in realizing development in the region. This study aims to  determine the level of effectiveness of Land and Building Tax revenues before and after diverted into local taxes in Watutumou Village, the effort made by the village government to overcome the obstacles that arise in the process of acceptance of PBB-P2 and how the role of village government in optimizing the acceptance of PBB-P2. This study used descriptive quantitative method. The collection of data in this case is interview and documentation. The result of the research note that the effectiveness of PBB-P2 before and after deverted into the criteria effective. But in the year before and after diverted, the realization of PBB-P2 didn’t reach the target specified due to certain obstacles, so it requires the effort and role of government in increasing the acceptance of PBB-P2. For the village government can further improve the acceptance of PBB-P2 with attention to human resource training, socialization and up to date data available in the village.Keywords : PBB-P2, effectiveness, village government

scholarly journals Potret Kebijakan Inovasi Pelayanan Publik di Indonesia Tahun 2020

2021 ◽  
Vol 7 (2) ◽  
pp. 97
Author(s):  
Suranto Suranto ◽  
Awang Darumurti ◽  
Dwian Hartomi Akta Padma Eldo ◽  
Akhmad Habibullah
Keyword(s):  
Problem Solving ◽  
Public Service ◽  
Local Governments ◽  
Good Governance ◽  
Innovation Policy ◽  
Health Sector ◽  
Service Innovation ◽  
Secondary Data ◽  
Policy Innovation ◽  
Innovation Practices

Public service innovation is the primary key to good governance development launched in most countries in the world, including Indonesia. There have been many innovative programs carried out by several Ministries, Institutions, and Local Governments in practice. Still, there is no comprehensive portrait related to the tradition of public service innovation. The study aims to obtain a complete description of the public service innovation practices in 2020 using indicators of innovators, types of innovation, goals and achievements of innovation, policy sector and geographical aspects. This descriptive-explorative research type applies an archival method that focuses on secondary data usage, and the results are then analyzed using both Nvivo 12 and SPSS. The result shows that: (1) Innovators are dominated by local governments because the scope of service issues is more varied and specific. (2) The type of policy innovation that is oriented to the process aspect dominates the proposed proposal because of the ease and implementation factor. (3) Most innovation outcomes are in problem-solving, which shows the orientation to problem-solving that is more practical and real impact. (4) The health sector is getting more attention in policy innovation because of the trend of actual needs in the field, making it the primary sector. (5) The institution participants in Java island are much higher than outside Java, showing the imbalance in the quality of human resources

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