scholarly journals Managing Quality of Learning in Islamic Schools: An Analysis of Contributing Factors for Learning Toward Quality Improvement in Private Islamic Senior High Schools in Yogyakarta

2019 ◽  
Vol 7 (2) ◽  
pp. 317-335
Author(s):  
Imam Machali

This study examines on how significant the contribution of the critical factors of learning in Islamic schools is which is cover to leadership, teachers’ competencies, infrastructures, and culture of the Islamic schools on learning quality and their impact on Private Senior High Islamic school students’ satisfaction in Yogyakarta. This study implements a quantitative approach with a method of survey. The object study is Private Senior High Islamic school teachers in Yogyakarta with inclusion criteria of non-Civil Servant and has not qualified for teacher’s certification. The questionnaire is implemented in the data collection and analyzed with path correlation). The results of the study show that transformational leadership model becomes a key factor in the development of Islamic schools. Mastery of four teachers’ competencies—pedagogy, professional, social, and personality—through various training have become key for the learning quality of the Islamic schools. Adequate Infrastructures, Islamic values-based of Islamic schools ‘culture, and focusing their orientation on quality achievement and customer satisfaction have become the deciding factor for Islamic schools’ service quality. Keywords: Leadership, Teachers’ Competencies, Learning Quality, Customer Satisfaction Abstrak Penelitian ini mengkaji tentang kontribusi faktor-faktor kunci pembelajaran madrasah yang meliputi kepemimpinan, kompetensi guru, sarana prasarana, dan budaya madrasah terhadap mutu pembelajaran dan dampaknya terhadap kepuasan siswa Madrasah Aliyah Swasta di Yogyakarta. Penelitian ini menggunakan pendekatan kuantitatif dengan metode survei. Obyek penelitian ini adalah guru dari Madrasah Aliyah Swasta di kota Yogyakarta dengan kriteria bukan PNS dan belum lulus sertifikasi. Pengumpulan data menggunakan kuesioner dan dianalisis menggunakan multipel analisis (korelasi-path analysis). Hasil penelitian menunjukkan bahwa model kepemimpinan transformasional menjadi faktor kunci dalam pengembangan madrasah. Penguasaan terhadap empat kompetensi guru—pedagogi, profesional, sosial, dan kepribadian—melalui berbagai pelatihan menjadi kunci mutu pembelajaran madrasah. Sarana dan prasarana yang memadai, budaya madrasah yang berbasis pada nilai-nilai Islami, dan fokus serta orientasi pada pencapaian mutu dan kepuasan pelanggan menjadi faktor penentu kualitas layanan madrasah. Kata Kunci: Kepemimpinan, Kompetensi Guru, Mutu Pembelajaran, Kepuasan Pelanggan

At-Turats ◽  
2019 ◽  
Vol 13 (1) ◽  
Author(s):  
Khoirul Anam

Indicator of Indonesian’s national development is the quality of education. Islamic school’s funding is an important instrument to improve access, quality, and competitiveness of educational institution. Islamic schools education funding source are joint responsibility of the government and the community. Community-sources funding is managed by the Islamic school committee and supervised by the internal supervisor. Moreover, the financial management was carried out with the following mechanism: submitting the proposal from the Islamic school to the committee, approving the proposal, disbursement process, and then reporting the agenda to the Islamic school committee. Therefore, the committee’s internal supervisor is controlled every 6 months. In addition, the following barriers come from the parents and student.


MADRASAH ◽  
2016 ◽  
Vol 7 (2) ◽  
pp. 22
Author(s):  
M. Syahran Jailani

<span><em>This research is intended to look into the existence of Province Acreditation </em><span><em>for School and Islamic School in Jambi through the policies and programs </em><span><em>executed, include the result of acreditation for islamic school at Ministry </em><span><em>of Religious Affairs in Jambi. The data from Jambi Ministry of Religious </em><span><em>Affairs in 2012 showed that from 538 islamic schools which have been </em><span><em>acreditated, ie:(a) 244 Islamic Kindergarten, 169 (7,63%) kindergartens </em><span><em>were acreditated, 75 (28,37%) kindergartens were not acreditated, (b). </em><span><em>263 Islamic Elementary School, 171 (61%) schools were acreditated, 98 </em><span><em>(38,20%) schools were not acreditated, (c) 345 Islamic Junior High School, </em><span><em>158 (44,99 %) schools were acreditated, 187 (55,01%) schools were not </em><span><em>acreditated and (d) 184 Islamic Senior High School, 88 (47,01%) schools</em><br /><span><em>were acreditated and 96 (52,99%) schools were not acreditated. From 1036 </em><span><em>educational institutions, there have been 450 (43,44%) islamic schools </em><span><em>which were acreditated while there were 586 (56,56%) isclamic schools </em><span><em>which were not acreditated. The main problem which happenned was there </em><span><em>were many islamic schools got C in acreditation and even some schools were </em><span><em>not acreditated. It was caused by: (a) socialization, (b) limitted fund, (c) </em><span><em>geographical condition, (d) the low network among islamic schools and (e) </em><span><em>there were many policies which have not been accompanied by commitment </em><span><em>fully.</em><br /><span><strong>Keywords : </strong><span><em>Madrasah/School Acreditation Board, The Quality Of Madrasah Education.</em></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span><br /><br class="Apple-interchange-newline" /></span></span>


2021 ◽  
Vol 12 (1) ◽  
pp. 61-69
Author(s):  
Suchi Wati Dewi ◽  
Rafika Rahmawati

The development of Islamic banks this time, the quality of service and customer satisfaction isa key factor that will become a competitive advantage of a company. Therefore a company is largelydetermined by the ability of banks to provide the best quality service compared to its competitors.This research is a descriptive qualitative approach. The object of this research is BPRS Harta InsanKarimah Branch Of Cikarang. While the subject is a customer of BPRS Harta Insan Karimah BranchOf Cikarang, amounting to 5 (five) people with 1 (one) the informant of BPRS Harta Insan KarimahBranch Of Cikarang. Methods of data collection by observation, interview and documentation. Forvalidation data using triangulation sources. Data analysis techniques there are three, namely: DataReduction, Presentation Of Data, and nteresting Conclusion and Verification. These results indicatethat (1) the service quality of BPRS Harta Insan Karimah Branch Of Cikarang is quite satisfactory forour customers. However,there are still factors that make customers feel quite satisfied, namely on timeconstraints. (2) There are four factors that determine the quality service pick-up of savings productson customer satisfaction at BPRS Harta Insan Karimah Branch Of Cikarang, namely Responsivness,Reliability, Assurance, and finally Emphaty (Empathy). (3) The quality level of savings product pick-upon customer satisfaction is carried out by BPRS HIK Cikarang Branch, namely by providing the bestquality service and fulfilling customer desires with that customers will be satisfied with the servicesprovided by BPRS HIK Cikarang Officers.


Religions ◽  
2020 ◽  
Vol 11 (12) ◽  
pp. 663
Author(s):  
Mahmood Nathie ◽  
Mohamad Abdalla

Course selection by year 11 and 12 students exert a significant influence on occupational outcomes of young people. While many studies have been conducted by the Australian Council for Educational Research (ACER) across a broad spectrum of schools, not much is known about this aspect in relation to Islamic School students. In this research, data was collected on student course choice from nine randomly selected Islamic schools across Australia. For the first time, the results reveal the most prevalent course clusters studied by students are Science, Technology, Engineering and Mathematics (STEM) aligned courses. Mathematics and sciences followed by legal and business studies sit at the peak of the course hierarchy. Long-held views and anecdotal evidence that suggest Arabic and Islamic Studies feature prominently in course selection proved to be unfounded. Preference for these courses are shown to be very low. Vocational Education & Training (VET) courses do not feature prominently in Islamic school curriculums to the disadvantage of students who may wish to pursue non-academic careers instead of opting for university inspired career paths. Professionally, medicine, engineering, law and business (in that order) are the most preferred occupations. We also find a conspicuous gender-based difference regarding course selection and occupational aspirations.


2020 ◽  
Vol 2 (4) ◽  
pp. 01-18
Author(s):  
Zahari Mohamed ◽  
Samihah Saad Haji Ismail ◽  
Nizamuddin Zainuddin

This study was conducted to measure the effectiveness of quality management of industrial training management services by CUIC UUM. The study essentially utilizes the SERVQUAL service quality study model as a theoretical framework and the development of questionnaires. The questionnaires contained demographic information and 49 measurement items. Fieldwork was conducted from June 2014 to January 2015, i.e. the training session of the UUM’s student industry training or the respondents. The unit of analysis used is the individual, who is a UU CUIC customer. A total of 827 questions were analyzed. The results show that there is a strong relationship between the quality of service quality produced by CUIC UUM with the level of customer satisfaction. The five dimensions of service quality, namely reliability, assurance, empathy, sensitivity, and reliability as well as the role of marketing or promotion communication indicate the varying strengths of relationships in influencing customer satisfaction of service dominating organizations such as CUIC UUM.


2018 ◽  
Vol 3 (1) ◽  
pp. 87-109
Author(s):  
M Hasbi

This research examines the influence of the administration service quality toward students’ satisfaction in Islamic Junior High School 1 Model Palembang. This research includes the total population of 283 students of grade VIII. Therefore, based on Slovin formula, there are 74 students involved as the research samples. The data is analysed using quantitative method namely doubled linear regression. Meanwhile, the testing stages include classical assumption (Multicolinearity, heteroskedatisidas, and normality testing). In classical assumption test, multicolinearity free regression model appears while heteroskedatisidas does not occur. It is mormally distributed. Therefore, based on the classical assumption, the doubled linear regression can be utilized in this research. The result shows that the regression is Y = 9.961 + (-0.065) X1+ 0.152 X2 + 0.074 X3+ 0.459 X4 + 0.000 X5, and Fcount = 4,283 sig 0,002 < 0,05. Therefore it can be understood that the quality of the administration service which includes physical evidence, assurance, emphaty, excellence, and responsiveness clearly influences students’ satisfaction in which the emphaty (X4) serves as the highest contributing factors with t count= 0,410 sig 0,00 < 0,05.


2019 ◽  
Vol 5 (1) ◽  
pp. 53-62
Author(s):  
Dion Achmad Armadi ◽  
Hendro Sasongko ◽  
Doni Wihartika

Customer satisfaction, emotional bonding, trust, choice reduction and habit, too history with company is a key factor for convince the customer to use product and services continue, the other factors can make customers become loyal to the quality of products and promotions. This study aims to measure the performance of services provided by regional companies such as PDAM to the community, the level of customer satisfaction is a reflection of the company's performance, a measurable data is needed that is taken directly to customers. With the help of the Importance Performance Analysis method, performance can be measured and easily understood by decision makers. So that poor performance can be seen and anticipated for future needs. Customer satisfaction of PDAM reaches 74.49% with the main priority that needs to be improved from the services provided are the ability of Social Media Admin Website Officers with performance indicator values of 2.93 and importance indicator values of 3.10. (D.Quadrant Concentrate Here).


AKADEMIKA ◽  
2014 ◽  
Vol 8 (2) ◽  
pp. 241-254
Author(s):  
Nurotun Mumtahanah

The performance of teachers is closely related to the teaching. Teachers must have certain ways in transfering knowledge and experience to their students. Creative, productive, and competent teachers having a good performance could encourage the students to be excited in learning and their ways of thinking will increasingly be growing. Teachers having a good performance will always be desired and dreamed by every educational institution. Their presence alwaysbecomes a focus and attention of their students. Teachers are also expected to be able to create significant interaction in developing a set of Islamic values and educate students in madrassa (Islamic schools). In terms of improving the quality of madrassa, various well-designed education systems should be adapted to the needs of development in all fields and require the kinds of expertise and skills in addition to improving work efficiency. Therefore, it is necessary inter alia the improvement of teachers' performance, curriculum development and education evaluation development to improve the quality of madrasa education.


2011 ◽  
Vol 19 (2) ◽  
pp. 311
Author(s):  
Fihris Sa’adah

<p class="IIABSBARU1">Theoretically, one of the dominant factors that influence the development of individual character are environmental factors which is a condition that allows the process of personal character development. Creating an conducive environment to the development of character Girikusumo Salaf Islamic School students is done by creating a tradition /habituation practical in everyday life in all their daily activities in relation to the quality of their religious or otherwise. Attempt the formation of character through this Salaf Islamic school in addition to the above character education, can also be done simultaneously through the educational value of the following steps. First, apply a “modeling” or “exemplary” or “uswah hasanah”. Second, efforts to explain or clarify to students constantly about the value of good and evil has been done in the Girikusumo Salaf Islamic School. Third, implement the SIS is based on character education.</p><p class="IKa-ABSTRAK">***</p>Secara teoritik, salah satu faktor dominan yang mempengaruhi perkembangan karakter individu adalah faktor-faktor lingkungan yang merupakan kondisi yang memungkinkan proses perkembangan karakter pribadi. Menciptakan lingkungan yang kondusif bagi perkembangan karakter di kalangan siswa Sekolah Islam Salaf Girikusumo dilakukan dengan cara menciptakan tradisi atau praktek pembiasaan dalam kehidupan sehari-hari yang terkait dengan peningkatan kualitas keagamaan atau kehidupan mereka. Di samping upaya di atas, pembentukan karakter juga dilakukan dengan simultan melalui penanaman nilai dengan langkah-langkah sebagai berikut: <em>pertama</em>, menerapkan pencontohan atau<em> uswah hasanah</em>. <em>Kedua</em> menjelaskan tentang nilai yang baik dan buruk. <em>Ketiga,</em> mengimplementasikan SIS yang didasarkan pada pendidikan karakter.


2016 ◽  
Vol 4 (2) ◽  
pp. 189
Author(s):  
Misyroh Akhmadi

<p><em>The new order era efford’s to improve the quality of human resources is done through the development of alignment between islamic schools (madrasah) and schools. The reign of new order era beginning with the collapse of the old order to do some serious efforts to improve the alignment. This paper will explaint the development of Islamic education in the new order era in the socio-historical context. Writing begins with the reign of the early efforts of the new order era in making policies to align islamic schools and schools. It was developed with the implementation of the policy of the new order era to improve the quality and quantity of viable islamic shools that align with the school on a variety of dimensions. The lates, be concluded with the results of development policies on the quality and quantity of the various dimensions of the islamic school, either in the curriculum or civil effect causes.</em></p><p> </p><p><strong><em>Keyword</em></strong><em>; Islamic education, sosio –history contect  </em></p>


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