scholarly journals ANALISIS PENGARUH VARIABEL MODERASI SWITCHING COSTS TERHADAP HUBUNGAN SERVICE PERFORMANCE DAN CUSTOMER LOYALTY MEMBER CELEBRITY FITNESS JAKARTA

2018 ◽  
Vol 15 (1) ◽  
pp. 52-71
Author(s):  
Bryan Bryan ◽  
Eddy Haryadi

The purpose of this research to determine the effect of moderating variables on the relationship between Switching Costs, Service Performance and Customer Loyalty among Celebrity Fitness members. This research was carried out in a service company Celebrity Fitness. The respondents were limited to the members of Celebrity Fitness in Jakarta. Data obtained by distributing questionnaires to the sample. The method used in sampling is simple random sampling by means of draws. The sample are 165 active members of Celebrity Fitness. The results showed that there is significant influence of the moderating variable on the relationship between Service Performance and Customer Loyalty. The results also show the Service Performance as an independent variable has a significant effect on customer loyalty. Switching Costs serves as a quasi moderator (serves as the independent variable and moderation) significantly affects customer loyalty and has a significant influence as a moderating variable in the relationship between Service Performance and Customer Loyalty.

2019 ◽  
Vol 6 (1) ◽  
pp. 1-10
Author(s):  
Yogi Sugiarto Maulana

Sales of banana chips tend to fluctuate, allegedly influenced by customers who switch to another company. This research was to determine and analyze the effect of product quality to customer loyalty. This study uses a quantitative approach explanatory. Using simple random sampling. The statistical method used is the product moment correlation. The results of the questionnaire are in either category. Coefficient correlation of 0.485 means that the relationship between variables in a category is. Influence of product quality to customer loyalty amounted to 23.5%. The test results hypothesis states that there is significant influence product quality on loyalty.


Author(s):  
Siti Annisa ◽  
Neti Karnati ◽  
Heru Santosa

This research aims to determine the relationship between organizational cultureand job satisfaction of honorary teacher Elementary School in district Pulogadung EastJakarta. This research is quantitative with two variables, namely: (X) Organizationalculture as the independent variable and (Y) job satisfaction as the dependent variable.The research method used is survey method with the correlational studies andquantitative approaches. Samples were as many as 73 honorary teachers. Samplingtechnique using simple random sampling by the formula Slovin and data collection usingquestionnaires. From the results of hypothesis testing, obtained tcount = 6.38, which meansbigger than ttable = 1.9939. Thus it can be said that the hypothesis can be received. Itmeans null hypothesis (Ho) is rejected. Organizational culture contributed 36.46% to thejob satisfaction of honorary teacher Elementary School in District Pulogadung EastJakarta. Based on the results of the research note that the increasingly strongorganizational culture, then the higher job satisfaction of honorary teacher ElementarySchool in District Pulogadung in East Jakarta. It can be concluded that there is a positiverelationship between organizational culture and job satisfaction of honorary teacherElementary School in district Pulogadung East Jakarta.


2018 ◽  
Vol 8 (1) ◽  
Author(s):  
Taqiyyah Barroh Thoyyib ◽  
Yunik Windarti

The purposed to find out the relationship between the knowledge about implant and implant contraceptive used of acceptors at BPS Farohah Gresik. Implant is one of hormone contraceptive methode with high effectiveness. But, know fact that there were acceptors refused to use implant. The caused factor is the less off acceptors knowledge about implant. Therefore, this research was purposed to find out the relationship between the knowledge about implant and implant contraceptive used of acceptors at BPS Farohah Gresik. The type of this research was analytic by cross sectional methode. The population involved 42 acceptors of hormonal contraceptive who attended on June at BPS Farohah Gresik. 38 respondents were taken as the samples using simple random sampling technique. The independent variable was knowledge where as, the dependent one was the used of implant. Questionnaires was used to collect the data. Analyzed by using MannWhitney test with the significance level α = 0,05. The result of this research showed that most of respondents (60,5%) had less knowledge and almost all respondents (89,5%) did not use implant. Furthermore, the statistic test has obtarned p = 0,039 < α = 0,05. So H0 was refused that there was a relationship between knowledge about implant and the used of implant contraceptive at BPS Farohah Gresik. The research concluded that the less of acceptors knowledge about implant. The used of this contraceptive is vower. Hence, the health workers should improve the counselling and implant extension to people.


2021 ◽  
Vol 3 (1) ◽  
pp. 62
Author(s):  
Afita Rokhimawaty ◽  
Sri Umijati Martono ◽  
Tri Utomo

AbstrakLatar Belakang: Pada tahun 2012, persentase BBLR di Jawa Tengah sebesar 3,75%, naik menjadi sebesar 5,10% pada tahun 2015, dan kemudian turun menjadi 4,40% pada tahun 2016. Hal serupa juga terjadi di Kota Pekalongan. Namun angka kejadian gizi buruk di Kota Pekalongan mengalami kenaikan. Pada tahun 2015, di Kota Pekalongan ditemukan 29 kasus gizi buruk pada balita, dan menjadi 37 kasus pada tahun 2016. BBLR merupakan growth channels pada pertumbuhan anak. Pertumbuhan ini akan mempengaruhi status gizi. Tujuan penelitian ini untuk menentukan hubungan berat badan lahir dengan status gizi bayi umur 1-6 bulan berdasarkan indeks BB/U. Metode: Penelitian cross sectional ini dilakukan di wilayah kerja Puskesmas Buaran, Kota Pekalongan. Variabel bebasnya adalah berat badan lahir dan variabel terikatnya adalah status gizi bayi umur 1-6 bulan berdasarkan indeks BB/U. Sampel penelitian ini adalah bayi umur 1-6 bulan di wilayah kerja Puskesmas Buaran yang terpilih dan memenuhi kriteria inklusi dan eksklusi. Sampel diambil selama Maret-April 2019 dengan menggunakan teknik simple random sampling. Penilaian yang dilakukan menggunakan berat badan dan umur untuk menghitung nilai Z-score dari indeks BB/U berdasarkan standar WHO 2005. Penentuan hubungan kedua variabel dengan menggunakan Uji Pearson pada tingkat kemaknaan α = 0,05. Hasil: Sebesar 93,4% bayi memiliki berat badan lahir cukup. Prevalensi status gizi baik pada bayi umur 1-6 bulan berdasarkan BB/U adalah sebesar 92,1%. Berat badan lahir berhubungan dengan status gizi bayi umur 1-6 bulan berdasarkan indeks BB/U (p=0,004). Kesimpulan: Berat badan lahir berhubungan dengan status gizi bayi umur 1-6 bulan berdasarkan indeks BB/U. Abstract Background: In 2012, the percentage of LBW in Central Java was 3.75%, up to 5.10% in 2015, and then rose to 4.40% in 2016. The same thing happened in Pekalongan City. However, the number of malnutrition in Pekalongan City is increasing. In 2015, in Pekalongan City there were 29 cases of underweight in children under five, and 37 cases in 2016. LBW was a channel of growth in the growth of children. This change will improve nutritional status. The purpose of this study was to determine the relationship between birth weight and nutritional status of infants aged 1-6 months. Method: This cross-sectional study was conducted in the working area of the Buaran Community Health Center, Pekalongan City. The independent variable is birth weight and the independent variable is the nutritional status of infants aged 1-6 months. The samples of this study were infants aged 1-6 months in the work area of the selected Buaran Health Center and fulfilling the inclusion and exclusion criteria. Samples were taken during March-April 2019 using a simple random sampling technique. The assessment was carried out using body weight and age to calculate the Z-score from the WAZ index based on the 2005 WHO standard. Determination of the relationship between the two variables using the Pearson Test at the significance level α = 0.05. Results: 93.4% of babies have adequate birth weight. The prevalence of good nutritional status in infants aged 1-6 months based on WAZ is 92.1%. Birth weight is related to the nutritional status of infants aged 1-6 months based on the WAZ index (p = 0.004). Conclusion: Birth weight related to the nutritional status of infants aged 1-6 months based on index WAZ. 


2018 ◽  
Vol 8 (1) ◽  
Author(s):  
Irmah Nur Lailia ◽  
Fauziyatun Nisa

The continuity of laboring process can be seen from the length of delivery takes and do not undergo complications during childbirth. In fact, there are many women who have suffered due to an excessive fearness therefore they had labor disfluencies which can be hindering the delivery process of laboring. This study aims to determine the relationship between mentoring husband with the continuity of labor process in BPM Arifin S study is all women who is giving birth in the moment of January to May with 142 respondents. The sampling technique using simple random sampling, 61 respondents. The independent variable (mentoring husband) with the dependent variable (continuity laboring process). The collecting data using partograf. Data anlysis using Chi-Square α = 0.05.The results showed that 85.3%of respondents who accompanied by husband during laboring process, they will have precious continuity of laboring. The results of chi-square test with α = 0.05 is ρ = 0.000 obtained significant ρ < α Ho have been ignored, it means that there is a relation between accompanied husband and the continuity laboring process.The concusions of this study, there is a relation between accompanying by husband while laboring process and a fluency of laboring process. Unaccompanied by husband while labor process will increase the risk uncontinuity of laboring process. Hence, this is truly necessary for husband having counseling about the importance of accompanying mothers while laboring process.


2020 ◽  
Vol 4 (01) ◽  
Author(s):  
Rinta Nurcahyati ◽  
Bambang Mursito ◽  
Eny Kustiyah

This study aims to determine customer loyalty through the subsidy program, complaint handling, and the image of Kompas Newspapers in PT Polamedia Cipta Nusantara. The dependent variable (Y) in this study is customer loyalty. Independent variable (X1) Subsidy program, (X2) Complaint handling, and (X3) Brand image. Methods of data analysis using multiple linear regression. This study used a sample of 100 respondents using simple random sampling techniques. Collecting data using a questionnaire that has passed the validity and reliability test Whereas for data programs using IBM SPSS 21.0 statistics. The analysis shows that there is a simultaneous and probability influence of the subsidy program variables, complaint handling and brand image on customer loyalty. Keyword: customer loyalty, subsidy programs, complaint handling, brand image


2020 ◽  
Vol 8 (2) ◽  
pp. 33
Author(s):  
Hasniyah Rizka Kumala ◽  
Windhu Purnomo

Latar Belakang: Bayi dengan berat badan lahir rendah (BBLR) atau bayi yang lahir <2500g, memilikiperkembangan cenderung lebih lambat dibandingkan anak yang lahir dengan berat badan normal.Pada kasus BBLR sangat jarang diberikan ASI secara eksklusif karena keinginan ibu untukmenaikkan berat badan bayi secara cepat, sehingga diberikan makanan tambahan selain ASI. Balitadengan riwayat BBLR sangat beresiko mengalami gangguan tumbuh kembang.Tujuan: Tujuan Penelitian ini adalah menganalisis apakah ada hubungan antara ASI ekslusif denganperkembangan balita dengan riwayat BBLR di Puskesmas Tanah Kali Kedinding Kota Surabaya.Metode: Jenis penelitian analitik observasional yang bersifat cross sectional. Populasi ibu yangmemiliki bayi usia 12-36 bulan dengan riwayat Berat Badan Lahir Rendah sebanyak 34 responden,menggunakan tehnik simple random sampling ditemukan besar sampel 32 responden. Variabelindependen ASI eksklusif, variabel dependen pertumbuhan. Pengumpulan data menggunakankuesioner dan uji statistic menggunakan spearman.Hasil: Hasil penelitian menunjukkan bahwa dari penghitungan menggunakan uji spearman diperolehp=0, 000 yang berarti ada hubungan yang signifikan antara ASI eksklusif dengan perkembangan padabalita dengan riwayat BBLR.Kesimpulan: Kesimpulan dari penelitian ini semakin bayi diberi ASI eksklusif maka perkembanganbalita akan semakin baik.ABSTRACTBackground: Babies with Low Birth Weight or babies born ≤2500gr, having a development of tend tobe slower than children born with normal weight. In the case LBW was given exclusive breastfeedingrarely because the mother want to raised the baby weight quickly, so given extra food other thanbreastfeeding. The growth of toddler with LBW history is very at risk of growth disorder.Objectives: The purpose of this study was to analyze the relationship between exclusivebreastfeeding with development of toddlers who had LBW history in Puskesmas Tanah Kali KedindingSurabaya The population involved the mother with a baby 12-36 months of age with a history of lowbirth weight as much as 34, respondents using simple technique random sampling found big 32respondents.Methods: This research using cross sectional approach. The independent variable, exclusive breastmilk the dependent variable growth and development. The collection of data using a questionnaire andtest it statistic use spearman correlation.Results: The results p value of test spearman p=0.000 which means significant exists correlationbetween breastfeeding exclusively with development.Conclusion: The conclusion this study, the more babies are given exclusive breastfeeding, the betterthe toddler's development will be.


2019 ◽  
Vol 4 (2) ◽  
pp. 363
Author(s):  
Nurintan Asyiah Siregar

<p><em>The purpose of this study was to determine the effect of product quality and brand image on customer loyalty with customer satisfaction as an intervening variable. The study was conducted at Abang-Adik Store in Rantauprapat City, North Sumatra. The population used was all shop customers with a simple random sampling method obtained by 98 final samples. Path analysis with the SPSS Version 22 program is used for data processing. The results of the study prove that product quality and brand image have a positive effect on customer loyalty, product quality and brand image have a positive effect on customer satisfaction, customer satisfaction has a positive effect on customer loyalty. The results of the study also prove that customer satisfaction is an intervening variable on the relationship between product quality and brand image with customer loyalty.</em></p><p> </p><p>Tujuan penelitian ini adalah untuk mengetahui pengaruh kualitas produk dan brand image terhadap loyalitas pelanggan dengan kepuasan pelanggan sebagai variabel intervening. Penelitian dilakukan pada Toko Abang-Adik di Kota Rantauprapat Sumatera Utara. Populasi yang digunakan adalah seluruh pelanggan took dengan metode simple random sampling didaperoleh 98 sampel akhir. Analisis jalur dengan program SPSS Versi 22 digunakan untuk pengolahan data. Hasil penelitian membuktikan bahwa kualitas produk dan brand image berpengaruh positif terhadap loyalitas pelanggan, kualitas produk dan brand image berpengaruh positif terhadap kepuasan pelanggan, kepuasan pelanggan berpengaruh positif terhadap loyalitas pelanggan. Hasil penelitian juga membuktikan bahwa kepuasan pelanggan sebagai variabel intervening terhadap hubungan antara kualitas produk dan brand image tdengan loyalitas pelanggan.</p>


2019 ◽  
Vol 8 (2) ◽  
pp. 163-173
Author(s):  
Saiful Amin ◽  
Nanda Widaninggar

This study aims at determining the effectiveness of the distribution and use of the Village Funds and their impacts on the increase in capital accumulation in Bondowoso Regency. This research is a quantitative research with a confirmatory approach because the researchers confirm the relationship between the research variables and test the hypotheses previously formulated. The analytical tool used is Structural Equity Modeling with the help of Lisrel 8.8 software. Respondents in this research amount to 75 villages in Bondowoso Regency that are selected based on purposive sampling (to select the subdistricts) and simple random sampling (to select villages/respondents). The results of research state that the effectiveness of the use of village funds has a significant influence on capital accumulation and empowerment of rural communities in Bondowoso Regency. Whereas capital accumulation has no significant influence on the empowerment of rural communities in Bondowoso Regency.


PSYCHE 165 ◽  
2019 ◽  
pp. 144-153
Author(s):  
Ifani Candra ◽  
Khansha Ulya Leona

The purpose of this study aims to determine the relationship between secure attachment and independence in class X SMA / MA Ar-Risalah padang. The independent variable in this study is secure attachment and the dependent variable in this study is independence. The measuring instrument used in this study is the scale of the secure attachment and the scale of independence. The data collection technique in this study was a simple random sampling technique. The population in this study were grade X students of SMA / MA Ar-Risalah Padang, amounting to 192 people. The sample of the study was 115 students of class X SMA / MA ARRisalah Padang. The validity of thescale secure attachment moves from rix =0.326 to rix = 0.942 and reliability 0.952. For the scale of independence, move from rix = 0.322 to rix = 0.810 and reliability 0.952. The hypothetical test result is 0.312 with a significant level of 0.001 indicating there is a relationship between secure attachment and independence. The secure attachment amount ofwith independence is 10% and 90% is determined by other factors 


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