scholarly journals INNOVATIVE APPROACHES TO THE FORMATION OF “SOFT SKILLS” IN THE PROFESSIONAL ACTIVITY OF SERVICE PROFESSIONALS

Author(s):  
Olena Shestel ◽  
Olena Starynets ◽  
Alla Danyliuk

The article analyzes the role of and approaches to the formation of “soft skills” in the studying and professional activities of service professionals. The relevance of the proposed study lies in the lack of coverage in the scientific literature of the role of “soft skills”in the professional activities of service professionals. It should be noted that the role of “soft skills” in the process of performing professional tasks of specialists in various fields of knowledge is increasingly attracting the attention of scientists, primarily due to globalization, focus on European quality standards in services, and employers' requirements for employee’s not only professional but also social skills. To achieve this goal it is necessary to perform the following tasks: to determine the pedagogical conditions for the formation of “soft” competencies in higher education in Tourism and Hospitality, which are extremely important for the daily professional activities of hospitality professionals, to analyze the prospects for “soft skills” actually in the process of professional activity, during professional internships, etc., as well as to analyze the current requirements of employers to the level of mastery of social skills. Achieving this goal led to the use of the following research methods: systematization of modern scientific literature, theoretical analysis of scientific sources to determine the status and theoretical justification of the role of “soft skills” in the professional activities of service professionals. Methods of empirical research: observation, comparison, generalization. It was proved that social skills play an important role in the professional activities of hospitality professionals, as the implementation of daily tasks is related to communication, including communication in foreign languages, teamwork, cooperation, stress, responsibility, etc. It should be noted that the analysis of labor market requirements revealed that employers are increasingly paying attention to the possession of future employees’ not only professional knowledge, skills and abilities, but “soft”competencies.

THE BULLETIN ◽  
2021 ◽  
Vol 3 (391) ◽  
pp. 211-215
Author(s):  
G.O. Rakhimbekova ◽  
O. A. Zhumadillayeva

The article discusses the issues of teaching professionally-oriented foreign languages to students of non-linguistic specialties, which are especially relevant due to the growing role of foreign language communication in the professional activities of modern professionals. The need for the formation and development of communication skills that are important for effective professional activity of students is indicated. The goals and objectives of teaching a foreign language in a professional direction are defined, attention is paid to the importance of its integration with special disciplines, ways to solve the difficulties that arise in the selection and learning process with an emphasis on the content of the necessary materials. In addition, the article analyzes the main factors of effective teaching of a professionally-oriented foreign language and describes the role of educational materials as a means of forming and developing students’ motivation to learn a professional foreign language.


2018 ◽  
Vol 69 (2) ◽  
pp. 36-42
Author(s):  
L. M. Zakharenko ◽  
O. O. Maloholova ◽  
T. I. Yurchenko-Shekhovtsova

The author has studied the peculiarities of academic motivation of final-year cadets (n=323) of higher education institutions with specific educational conditions. It has been determined that the dominant motivation for their professional training is internal motivation. They make independent decisions about their professional activities and seek to continue their service within the National Police. Adequate and situational types of professional motivation are typical for cadets. Respondents are aiming for theoretical knowledge. The motives for the professional activities of final-year cadets do not affect their motivation to acquire theoretical knowledge, but they affect the acquisition of professional skills and abilities. The “romantic halo” of the profession remains in the perception of the profession by final-year cadets, but the material component also becomes important. The status of the profession in society and its material remuneration, as well as the curiosity of the chosen profession have significant influence on the motivation of future professional activities of fourth-year cadets. The motivating factor for internally motivated cadets is a sense of effectiveness, as well as status and state’s high salary for labor of law enforcement professionals. Externally positively motivated cadets in case of the decrease in the status of the profession, unrealized career ambitions or the reduction of the material rewards of law enforcement officers may begin to perform their duties formally or may leave the service. Externally negatively motivated cadets are not interested in performing professional duties. On the basis of the obtained data, the author has concluded on the importance of mentoring in the process of professional development of young specialists and the continuation of professional training in the system of postgraduate education and service training of police officers. The author has emphasized the importance of further motivation of final-year cadets within professional activity, in particular the introduction of a “motivational” package for police officers by the state.


Author(s):  
Vasyl Khmyz ◽  
◽  
Ruslan Skrynkovskyy ◽  
Tetiana Protsiuk ◽  
Mariana Khmyz ◽  
...  

The article reveals the role of the prosecutor's office of Ukraine in the process and in order to ensure guarantees of the independence of judges and the authority of the judiciary. A study of the legislative framework of Ukraine proves that the role of the prosecutor's office in the process of ensuring guarantees of the independence of judges and the authority of justice is regulated by the provisions of the Constitution of Ukraine, the Law of Ukraine «On the Prosecutor's Office», the Law of Ukraine «On the Judicial System and the Status of Judges», the Code of Professional Ethics and Conduct of Prosecutors, the Criminal Procedure Code Of Ukraine, the Criminal Code of Ukraine, as well as other regulatory documents. It was found that the judge, performing professional activities in the direction of the administration of justice, is independent of the various influences, pressure or interference, which are illegal. The legislation of Ukraine determines that the principle of the independence of the judge indicates that the judge is not obliged to provide explanations regarding the nature and content of the cases being pending, with the exception of cases established by law. State authorities, local self- government bodies, officials and officials of these bodies, individuals and legal entities and associations of such persons should respect the independence of judges and in no case should encroach on it. It was determined that one of the principles on the basis of which the professional activities of the prosecution authorities are based is the principle of respect for the independence of judges. It has been proved that the High Council of Justice always adheres to the position of unconditionally ensuring the independence of judges and establishing this direction as a priority type of activity for law enforcement agencies, in particular, for the prosecutor's office. Fast and quality investigation of crimes related to the professional activities of judges will, first of all, contribute to the observance of constitutional law regarding the principle of access to justice.. It is noted that the prospects for further research in this direction are the study of the legal basis for the observance of the principle of the rule of law and legality by the judiciary in the context of performing professional activities.


2020 ◽  
Author(s):  
Andrey Lagutin ◽  
Tatyana Sidorina

When carrying out professional activities, officers of the VNG of the Russian Federation are often in difficult, stressful, emotionally stressful situations associated with the use of weapons as a particularly dangerous means of destruction. The right to use a weapon by an officer makes him responsible for its use. And therefore requires the officer to make a balanced optimal decision, which is associated with the risk and transience of events, and in which no mistake can be made, since the price of it can be someone's life. It is at such a moment that it is important that the officer has stable skills in making a decision on the use of weapons, and this requires skills not only in managing subordinates or the situation,but in managing himself. The complication of the military-professional activity, manifested in the need to develop the ability to quickly and accurately make command decisions, exacerbating the problem of social responsibility of an officer who has the management of unit that leads to an understanding of his singular personal and professional responsibility, as the ability to govern themselves makes it possible to achieve a positive result of the Department for the DBA. This characterizes the need for a commander to have the ability to manage himself, as a "system" that manages others. Forming skills of self-control, patience, compassion, having mastered algorithms of making managerial decisions, the cycle of implementing managerial functions, etc., a person comes to the belief: "before effectively managing others, it is necessary to learn how to manage yourself." The required level of personal and professional maturity can be formed in a person as a result of purposeful self-management, which determines the special role of professional and personal self-management in the training of future officers.


2019 ◽  
Vol 7 (4) ◽  
pp. 85-94
Author(s):  
Ashot Chatinyan ◽  
Arevhat Baghdasaryan

Aim of the research: to study the structure of competencies of journalism students in the Republic of Armenia. Research methods and organization. We used the following methods in our research: study and analysis of scientific literature, sociological survey, and mathematical statistics. Four groups of respondents took part in the sociological survey: over 100 undergraduate and graduate journalism students, 20 journalism lecturers in 6 leading universities of Armenia, including the Armenian State Institute of Physical Culture and Sport. The survey involved 20 journalists from various including major TV channels «Armenian Public Television», «Armenia TV», «Kentron» and «Erkir media». The overwhelming majority of respondents were women – 120 people. Based on the analysis of scientific literature, we identified the following groups of competencies in the model of journalism education: theoretical, practical, personal, and interpersonal groups including specific components. Research results. The research revealed that practical competencies (46%) play a crucial role in the structure of practical competencies essential for journalism students. Theoretical (30%) and personal competencies (14%) take second place. According to the respondents, interpersonal competencies are the least significant for the professional activity of a journalist (10%). We studied the opinion of respondents on the significance of spe- cific skills and abilities for journalism students. Journalism educators and current journalists shared certain insights into the issue of theoretical competencies. It is particularly interesting that all three groups of respond- ents had the same opinion on interpersonal competencies. Conclusion. The analysis of survey results revealed the hierarchy of competency groups of journalism stu- dents, and the range of specific skills abilities contributing to effective professional activities. However, it is important to take into account the peculiarities of the future professional activity of journalism students in sport universities when building specific capacities and skills.


2021 ◽  
Vol 10 (34) ◽  
Author(s):  
L.G DZHIOEVA ◽  

The article is devoted to identifying the role of gaming teaching technologies in the professional development of students - future lawyers. In the article, the author proves the thesis that gaming teaching technologies contribute to the implementation of such functions as: an activating function aimed at stimulating the cognitive interest of students both in theoretical knowledge and practical skills for the implementation of successful professional activities; developing, aimed at the formation of sustainable professional mobility on the basis of mastered professional and general professional competencies; psychological, which consists in the formation of the main mental cognitive processes, including: attention, imagination, thinking, speech, memory; communicative, aimed at developing the ability to business communication; educational, contributing to the regulation of interpersonal relations on the basis of social-perceptual interaction. Analysis and interpretation of the results of numerous studies made it possible to conclude in the article that in the course of the educational process, an integrated solution of the tasks of teaching, upbringing and the formation of the student's personality is carried out in the framework of training a highly qualified lawyer with the ability to fiercely compete in the modern labor market, expressing the most important guarantees of ensuring successful employment. The game technology of teaching in the article is presented as a reproduction of a genuine professional situation in which all students participate and have the opportunity to realize their individual status roles, in which simplified models of future professional activities are expressed. The main purpose of the article is to establish the role and place of gaming teaching technologies in the formation and development of a student's personality as a future qualified lawyer, ready for successful creative professional activity.


Author(s):  
Karina F. Mirakyan ◽  
Alexander A. Karpov

The realities of the time require the teacher to quickly respond to changes taking place in the education system, the dynamism of transformations increases, and it can contribute to increasing mental tension, in general, and increasing conflict tension, in particular. All this leads to an increasing interest in the psychology of pedagogical conflicts, both from the point of view of phenomenology and structure, and from the point of view of their influence on satisfaction with professional and pedagogical activity. The article presents the results of an empirical study to identify the specifics of correlations of strategies of behavior in conflicts and the level of satisfaction with the professional activities of university teachers, taking into account the stages of professionalization. The provisions on strengthening the influence of the role of behavioral strategies in conflicts in the assessment of professional satisfaction at the third and fourth stages of professionalization are formulated.


Author(s):  
Ю. В. Бугаєвська

The article emphasizes the importance of improving by a Ukrainian language teacher the knowledge of the specifics of educational material (economics terminology) to be taught, in order to achieve the linguistic and educational objectives set. The role of terms that should be included in the productive vocabulary of students to form and formulate thoughts in the professional context has been defined. It is noticed that the degree of proficiency in using terminoogy is determined by the level of communicative competence. The aim of the article is to study different points of view on the problem of students’ readiness to mastering language means that are necessary for establishing mutual understanding among communicators during joint professional activities. The task is to consider issues related to the communication aspect of the educational material that is presented by modern economic terms concentrated in texts of coursebooks for economics. Economics vocabulary, which includes the names of phenomena and concepts of social and ideological spheres, is the part of the lexical system of the language the study of which is relevant, therefore, during activities of a teacher associated with training students to use economics terms, it is necessary to define and create conditions for obtaining necessary information of a professional character and ensuring effective communication among specialists in the relevant field. Thus, teaching terminology within the framework of a communication-based approach is directly related to the development of verbal behavior which models situations of professional activity and its specific manifestations. Terms express special concepts that have been learnt by students, i.e., those which they easily and actively use when the need arises. The function of terms is in creating the professional component of information, forming a certain expression. The prospect of the study is the organization of educational material and methodical developments for use based on the motives and peculiarities of student groups.


2018 ◽  
Vol 2 (2) ◽  
pp. 83
Author(s):  
Diarni Junita ◽  
Suarman Suarman ◽  
Sri Kartikowati

This study aims to determine the influence of achievement motivation through the role of soft skills to the learning achievement. This research was conducted due to the low achievement motivation of students at Economic Education Program Study, University of Riau. A total of 185 samples were selected from 344 number of population using Yamane statistical sampling technique. Data was collected by questionnaire and documentation techniques. It was then analyzed using path analysis. The results showed that Soft Skill played a positive role mediate that influence of accomplishment motivation on learning achievement. This means that learning achievement is not influenced by achievement motivation alone, but also supported by soft skill as intervening variable. In order to achieve achievement motivation students should have a successful future oriented attitude. Meanwhile, to improve soft skill students must have the ability to communicate, adapt and build relationships obtained from the ability of ICT and foreign languages.


2020 ◽  
Vol 8 (3) ◽  
pp. 028-031
Author(s):  
Vinay Kumar Pandey ◽  
Sarika Shukla

Soft skills are the new demand of HRs in all the corporate and educational organizations. As it includes the behavioral, interpersonal, communication, leadership, problem solving, managerial and other characteristics traits of personality. These are the skills which represents an organized and well-mannered reflection of human. Previously soft skills were found understood but now as population is increasing, it is decreasing the employability skills and so the job opportunities. People are busy in collecting degrees and experience certificates of various jobs and they have underestimated behavioral and social skills. Such skills have now become the most expected skills in each and every interview as well as in professional working. This paper will help professionals to understand the importance and significance of learning these soft skills.


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