scholarly journals ANALISIS PENGARUH CUSTOMER SERVICE EXPERIENCE TERHADAP BEHAVIOR INTENTIONS (Survei pada Wisatawan Sebagai Tamu Individu yang Menginap di Sheraton Mustika Yogyakarta Resort and Spa)

2016 ◽  
Vol 4 (2) ◽  
pp. 819
Author(s):  
Kendid Syahid ◽  
Rini Andari ◽  
Taufik Abdullah
Keyword(s):  
Customer Service ◽  
Sampling Technique ◽  
Cross Sectional ◽  
Service Experience ◽  
Behavior Intentions ◽  
Analysis Technique ◽  
Service Oriented ◽  
Independent Variable ◽  
One Year ◽  
Willingness To Recommend

Sheraton Mustika Yogyakarta Resort and Spa strive to provide good service to the‘’in touch’’ service oriented so that guests experience a memorable service. In order to get the guests who willing to stay longer, recommending and repurchasing, then Sheraton Mustika Yogyakarta conduct stratergi namely Star Customer Experience. The purpose of this research is to describe the customer service experience as the independent variable (X), describe of behavior intentions as the dependent variable (Y) and analyze the effect of customer service experience towards behavior intentions. The method used in this research is descriptive and verification due to this research is conducted less than one year so this research is a cross-sectional method. The sampling technique used is systematic random sampling with a sample of 100 first-timer guests. The data analysis technique used is multiple regression. The results showed that the highest score in customer service experience is the sub-variables for the assessment of empathy while the lowest is recognition. The highest valuation for the variables dimensions of behavior intentions is repurchasing intention while dimension of willingness to recommend is the lowest. Simultaneously customer service experience significantly influence on behavior intentions.

scholarly journals UPAYA MENINGKATKAN KEPUASAN WISATAWAN MELALUI THE ATTRACTION OF TOUR DI TJP SERATOUR

2016 ◽  
Vol 6 (1) ◽  
pp. 995
Author(s):  
Oce Ridwanudin ◽  
Nugraha Adi Saputra
Keyword(s):  
Regression Analysis ◽  
Random Sampling ◽  
Sampling Technique ◽  
Cross Sectional ◽  
Systematic Random Sampling ◽  
Tourist Satisfaction ◽  
Analysis Technique ◽  
Travel Services ◽  
One Year ◽  
A Company

The attraction of tourists to use the tour affecting travel services until they feel the satisfaction or dissatisfaction as a result of the products and services provided to tourists by a company providing travel services. This research was conducted with the aim to describe the attraction of the tour at the TJP Seratour, tourist satisfaction and the influence of the attraction of the tour to tourist satisfaction. The population in this study is the tourists who use the services of a travel in Seratour TJP 100 respondents. The method used is descriptive and verification with research time of less than one year (cross-sectional method). The sampling technique used is systematic random sampling. The data analysis technique used is the technique of multiple regression analysis. Hasi This study shows that the highest impact on the attraction of the tour is the variable sub lowest access and influence is convenience. Simultaneously te attraction of the tour to have a significant impact on tourist satisfaction, the same thing happens to the partial test, which occurred a significant influence between the attraction of the tour to tourist satisfaction.

scholarly journals Debt to Equity Ratio (DER) dan Return On Asset (ROA) untuk Meningkatkan Harga Saham

2019 ◽  
Vol 18 (2) ◽  
pp. 44
Author(s):  
Sarah Kurniasih ◽  
Ahim Surachim
Keyword(s):  
Stock Price ◽  
Research Result ◽  
Sampling Technique ◽  
Return On Equity ◽  
Analysis Technique ◽  
Equity Ratio ◽  
Independent Variable ◽  
Descriptive Approach ◽  
One Year ◽  
Research Period

The purpose of this study is to inform impact Debt to Equity Ratio (DER) and Return On Equity (ROA) to Stock Price. The research does in range of time less of one year, in order to research design that used is time interest earned. This research that used to sampling technique time series The research is used descriptive approach and verificative with explanatory research and data analysis technique that used multiple linear regression. The results of this study is Debt to Equity Ratio (DER) and Return On Asset (ROA) has impact is significant to Stock Price. The differences is decided in independent variable object, and reaserch method. Population and research sample, research period, measure instrument and research result, and source of theory and international journal and international book. 

scholarly journals Pengaruh Store Attribute Terhadap Loyalitas Wisatawan Dikontrol Oleh Motivasi Berbelanja

2017 ◽  
Vol 7 (1) ◽  
pp. 27
Author(s):  
Bunga Astari ◽  
Lili Adi Wibowo ◽  
Oce Ridwanudin
Keyword(s):  
Interpersonal Communication ◽  
Customer Loyalty ◽  
Sampling Technique ◽  
Simple Random Sampling ◽  
Three Dimensions ◽  
Survey Method ◽  
Cross Sectional ◽  
Analysis Technique ◽  
Independent Variable ◽  
Hedonic Shopping

Bandung is one of the cities which has many potentials in shopping tourism. Year after years the number of the shopping center in Bandung is increasing. Although shopping tourism in Bandung become the main destination for shopper but the customer loyalty is in a low state of condition. The customer more interest to try something new. So many new products that the competitors offered has caused the customers difficult to be loyal. By Creating the store attribute strategy is expected could increase the customer loyalty and could be more understand the shopper motives. This study is a descriptive and verificative and used explanatory survey method and cross sectional approach. The number of sample in this study were 111 respondents, those are the tourists who shopped in Bandung. The sampling technique that is used was simple random sampling. The Data analysis technique used is multiple regression. The independent variable in this research is the store attribute (X) which has three dimensions, those are store atmosphere (X1), convenience (X2), merchandise (X3), promotion (X4), interpersonal communication (X5), while the dependent variable is the loyalty (Y). Tourist’s responses to store attribute and loyalty considered sufficiently high, the majority of tourist has a hedonic shopping motives.  Based on the result of this study, it shows that store attribute is influencing the tourist’s loyalty controlled by shopping motives.

scholarly journals Pengaruh Culture Event di Anjungan Bengkulu Taman Mini Indonesia Indah Jakarta Terhadap Citra Destinasi Wisata Provinsi Bengkulu

2017 ◽  
Vol 7 (2) ◽  
pp. 113
Author(s):  
Annisa Asri Lestari ◽  
Bagja Waluya ◽  
Rini Andari
Keyword(s):  
Sampling Technique ◽  
Cultural Tourism ◽  
Destination Image ◽  
Tourist Destination ◽  
Cross Sectional ◽  
Cultural Event ◽  
Analysis Technique ◽  
Independent Variable ◽  
High Level ◽  
Very High

Bengkulu is one of the provinces in Indonesia, which has many potentials in terms of natural and cultural diversity. Looking at the numbers of potentials for cultural tourism around the province, Bengkulu Province was expected to increase the number of tourists for its unique characteristic and good image adhering in the minds of prospective tourists as a cultural destination. Problems occurred in Bengkulu Province is a fluctuating level of tourist visits to the province, and the growth level tends to be low. This is due to the image of Bengkulu Province as a tourist destination that is not good enough in the minds of prospective tourists. Hence, Anjungan Bengkulu, which is located in Indonesian Miniature Park, Jakarta was having the effort to overcome this problem. Therefore, the researcher chose Cultural Event as the solution that can be implemented to improve the Destination Image of the province. On this study, the independent variable (X) was Cultural Event, consisting of Spectacularisation, Theme, Participation and Immersion. The dependent variable (Y) was Destination Image. The type of the research used was a descriptive explanatory survey, and supported by the cross-sectional method. The samples in this study were 108 respondents consisting of individual visitors at the Anjungan Bengkulu Cultural Event, the sampling technique used was purposive sampling. Data analysis technique employed was multiple regressions. The result showed that the implementation of Cultural Event at Anjungan Bengkulu was assessed in the high category, with a dimension of "Spectacularisation" received highest score, and the lowest one was the "theme". Subsequently, visitors’ response regarding Destination Image at Anjungan Bengkulu was also categorized in a very high level, with a dimension of cognitive image received highest score and dimension of affective image became the lowest one. Results showed that there is a significant influence between Culture Event and Destination Image.

Nurse’s knowledge and Awareness Regarding Cervical Cancer and its Prevention in Different Hospitals of Quetta, Pakistan

2017 ◽  
Vol 4 (1) ◽  
pp. 436-441
Author(s):  
Saba Haider ◽  
Noman Ul Haq ◽  
Sohail Riaz ◽  
Aqeel Nasim ◽  
Muhammad Saood ◽  
...  
Keyword(s):  
Cervical Cancer ◽  
Family History ◽  
Sampling Technique ◽  
Knowledge Score ◽  
Validity And Reliability ◽  
Contributing Factors ◽  
Cross Sectional ◽  
Adequate Knowledge ◽  
Current Area ◽  
One Year

Objective: This study aimed to assess the knowledge and awareness regarding cervical cancer and its prevention among nurses working in different hospitals of Quetta, Pakistan. Methodology: The cross sectional, descriptive study was conducted by using structured questionnaire in different hospitals of Quetta from January to September 2016. Convenient sampling technique was applied by targeting all the nurses working in different hospitals of Quetta city. Study questionnaire was developed and tested for validity and reliability. Descriptive and inferential statistics (Mann Whitney U test and Kruskal Wallis tests, p<0.05) were used to assess the significance among study variables and were performed by using IBM SPSS v.20. Results: Out of 415 distributed questionnaires 324 were returned (response rate of 78%). The mean Age of respondents was 28.18 ±9.5 years. Majority (n=127, 43.3%) of participants were interns and had no or less than one year of experience (n=128, 43.7%) with negative family history of any cancer (n=275, 93.9%). Mean knowledge score was 18.52±4.84with majority (n=258, 88.1%) had adequate knowledge regarding cervical cancer. Respondent sage, current area of practice, qualification, Institute of degree and past family history were contributing factors (p > 0.05) in adequate knowledge in this study. The results also reviled that not only 68.3% (n=200) and 65.5% (n=192) respondents knew that cervical cancer is vaccine preventable and availability of the vaccine for it. Conclusions: Nurses working in different hospitals of Quetta city had better understanding of the disease cervical cancer and its prevention. Yet many of the respondent are not aware of it vaccine and its availability.

Hubungan Pengetahuan Tentang Manajemen Bencana Dengan Prevention Masyarakat Dalam Menghadapi Bencana Gunung Meletus Pada Kepala Keluarga Di Rt 06/Rw 01 Dusun Puncu Desa Puncu Kecamatan Puncu-Kediri

1970 ◽  
Vol 5 (2) ◽  
pp. 01
Author(s):  
Didit Damayanti ◽  
Pria Wahyu R.G ◽  
Muhanni’ah Muhanni’ah
Keyword(s):  
Disaster Management ◽  
Volcanic Eruption ◽  
Sampling Technique ◽  
P Value ◽  
Cross Sectional ◽  
Head Of Household ◽  
Correlational Research ◽  
Level Of Knowledge ◽  
Independent Variable ◽  
Negative Impacts

Introduction: Disaster management is a dynamic, continual, and integrated process as to increase the qualities of the actions which are relevant to the process of observation and analysis of disaster as well as minimalizing the negative impacts, mitigation, readiness, early warning, immediate emergency, rehabilitation and reconstruction. The aim of this research is to analyse theconnection between disaster management and the prevention of community breakdown in order to face a volcanic eruption for every head of household. Method: The design of this research is correlational research with a cross sectional approach. The demographic group that is used for this research is the head of households in Rt 06/Rw 01 dusun Puncu desa Puncu, by using the purposive sampling technique which has been collected from the sampling of the 33 heads of households. Independent variable is the knowledge of disaster management, and the dependent variable is the prevention of community breakdown in the handling of the disaster. The data has been received by using the questionnaire, and the results have been analysed by using spearman rho test. Result:  As according to the statistics test, it is found that p-value= 0,000 on the significant level (α) = 0,05 and r = 0,752. It is concluded that there is a connection between knowledge and the prevention of community breakdown in handling of the volcanic eruption in Rt 06/Rw 01. This research shows that the level of knowledge within the community about disaster management and prevention in handling volcanic eruption has been increasing. Conclution: This is shown by the capability of the community in mitigating the effects of the disaster. It is hoped that the community will further engage in training education and simulation to reduce the negative impacts of a disaster. The location where the participants resideis Kelud Volcano, and it is therefore hoped that the communities are willing to participate in better handling of any disaster by joining the education training and simulation; Kata kunci : Pengetahuan, Manajemen bencana, Prevention.

scholarly journals DUKUNGAN KELUARGA MEMPENGARUHI KEMAMPUAN ADAPTASI (PENERAPAN MODEL ADAPTASI ROY) PADA PASIEN KANKER DI YAYASAN KANKER INDONESIA CABANG JAWA TIMUR

2018 ◽  
Vol 10 (1) ◽  
Author(s):  
R. Khairiyatul Afiyah
Keyword(s):  
Family Support ◽  
Sampling Technique ◽  
Simple Random Sampling ◽  
Cross Sectional ◽  
Whitney Test ◽  
Patients With Cancer ◽  
Mann Whitney Test ◽  
Independent Variable ◽  
Cross Sectional Design ◽  
Level Of Significance

Most patients with Cancer cannot adapt to their disease because they assume that it is a deadly disease. The purpose of this study was to find out the correlation between family support and adaptability of patients suffered from Cancer found at Yayasan Kanker Indonesia (Indonesian Cancer Foundation) located in East Java. This analytic study using cross sectional design involved the population of all people with Cancer found at Yayasan Kanker Indonesia located in East Java, totaling 30 patients. The samples of 27 patents were collected using simple random sampling technique. The independent variable was family support, whereas the dependent variable was adaptability. Questionnaires were used to collect the data analyzed using Mann-Whitney test with the level of significance α = 0.05. The result of study showed that most of the patients (70.4%) received good family support, whereas most of them (63.0%) had ability to adapt to their disease. Moreover, the result of Mann-Whitney test showed that p = 0.001 and the level of significance α = 0.05 so that H1 was accepted because p < 0.05. It showed that there was a correlation between family support and adaptability of patients suffered from Cancer found at Yayasan Kanker Indonesia located in East Java.The more family support, the more adaptive the patients with Cancer adapt to their disease. Hence, nurses are expected to give health education about the importance of family support to the family of patients with Cancer.

scholarly journals Kinerja Karyawan Industri Manufaktur Perkayuan Kaitannya dengan Kelelahan Kerja (Burnout) dan Disiplin Kerja.

2019 ◽  
Vol 17 (1) ◽  
pp. 22
Author(s):  
Muhammad Taufik S Gunawan ◽  
Sumiyati Sumiyati ◽  
Masharyono Masharyono
Keyword(s):  
Data Analysis ◽  
Linear Regression ◽  
Multiple Linear Regression ◽  
Significant Influence ◽  
Employee Performance ◽  
Survey Methods ◽  
Cross Sectional ◽  
Analysis Technique ◽  
Measurement Tools ◽  
One Year

Objective of this research is to determine the effect of burnout and work discipline on employee performance. This research was conducted in a span of less than one year, so the research design used was a cross-sectional method. This study uses a descriptive and verification approach with explanatory survey methods. A total of 100 respondents were selected as samples using probability sampling. The research questionnaire is used as a research instrument to collect data from respondents, and the data analysis technique used is multiple linear regression. The findings of this research is work fatigue (burnout) and work discipline have a significant influence on employee performance.  Differences found in objects and research methods, population and research samples, research periods, measurement tools and research results, and sources of theory from foreign journals and foreign books

scholarly journals Pengaruh Dukungan Sosial Terhadap Kecemasan Pada Ibu Hamil di Puskesmas Jetis Kabupaten Ponorogo

2018 ◽  
Vol 5 (1) ◽  
pp. 55-66
Author(s):  
Ambika Kurnia Mustikawati
Keyword(s):  
Social Support ◽  
Pregnant Women ◽  
Correlation Coefficient ◽  
Sampling Technique ◽  
Cross Sectional ◽  
Spearman's Rho ◽  
Spearman’S Rho ◽  
The Social ◽  
The Face ◽  
Independent Variable

Background: Pregnancy is a valuable thing, but also one of the great stresses for awoman both physically and mentally. Pregnant women with high anxiety will increase therisk of hypertension, difficulty sleeping and stroke, seizures and even death in the motherand fetus. In Puskesmas Ponorogo district the number of pregnant women as much as5903 mothers, while in health centers Jetis the number of pregnant women as many as200 mothers. Interview results, 21 out of 27 mothers said were very anxious during herpregnancy. The purpose of this study was to analyze the factors of social support foranxiety in pregnant women.Subjects and Methods: The type of research is analytical with cross-sectional approach.The location of research at Jetis health center Ponorogo regency. Research conducted onSeptember 1 to October 15, 2016. Sample of 30 pregnant women using proportionalrandom sampling technique. Dependent variable is anxiety, while independent variable issocial support. Data collection techniques using questionnaires. Data analysis usingSpearman's Rho using SPSS 18.0 for windows computer program.Results: The results showed that from 40 respondents, almost half were 13 (32.5%)multiparous had mild anxiety and nearly half were 13 (32.5%) primipara experiencedmoderate anxiety. of the 40 respondents, nearly half (12%) of 3 trimester pregnantwomen had moderate anxiety and a small proportion of 9 (22.5%) of 2 trimester pregnantwomen had mild anxiety. The result of calculation using spearman's rho statistic testobtained p = 0,006 <α 0,05 mean there is influence between parity with anxiety inpregnant woman with correlation coefficient of -0,424 which show intensity of influenceof medium that is if the smaller parity hence more anxiety level. The calculation ofgestational age with spearman's rho p = 0,023 <α 0.05 means that there is an influencebetween parity with anxiety in pregnant women with a correlation coefficient of 0.359which shows the weakness of weak influence.Conclusion: The social support provided by husband and family will affect the level ofanxiety in each pregnant woman. It is hoped for a place of research to provide a solutionfor pregnant women who experience anxiety so that pregnancy can run smoothly andrespondents are expected to have a good coping mechanism in the face of anxiety forhealth and also the fetus.

scholarly journals Hubungan Keseimbangan dan Koordinasi Mata Kaki Terhadap Kemampuan Menggiring Bola dalam Permainan Futsal Klub Karsa Utama Putri Wajo

2021 ◽  
Vol 8 (1) ◽  
pp. 67
Author(s):  
Muhammad Hasbillah ◽  
Herman Herman
Keyword(s):  
Regression Analysis ◽  
Significant Relationship ◽  
Descriptive Analysis ◽  
Sampling Technique ◽  
Total Sample ◽  
Coefficient Of Determination ◽  
Correlational Research ◽  
Analysis Technique ◽  
Independent Variable ◽  
The Relationship

This research aims to determine the relationship between balanced and the ability to dribble, the relationship between eye-foot coordination and the ability to dribble, and the relationship between balanced and eye-foot coordination on the ability todribble in futsal game Karsa Utama Putri Wajo’s club. The research was correlational research, with the independent variable was balanced and eye-foot coordination, while the dependent variable was the ability to dribble. The population of theresearch was Karsa Utama Putri Wajo's club players and the sampling technique used was total sampling technique with the total sample was 25 players. The analysis technique used was descriptive analysis, correlation analysis, regression analysis. The results showed that 1)There was a significant relationship between balanced and the ability to dribble in Karsa Utama Putri Wajo's club players with a correlation value (r) = 0,738. 2) There was asignificant relationship between eye-foot coordination on the ability to dribble in Karsa Utama Putri Wajo's club players with a correlation value (r) = 0,553. 3) There was asignificant relationship between balanced and eye-foot coordination on the ability to dribble in Karsa Utama Putri Wajo's club player swith a correlation value (r)=0.823,and a coefficient of determination (R2) = 0.677 or equal to 67,7%. Thus, it can be concluded that there is a significant relationship between balanced and coordination of the ankle son the ability to dribble in futsal game of Karsa Utama Putri Wajo's club.

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