scholarly journals The Application of Standard Anthropometry and Furniture Ergonomics Through Sub-District Office Interiors Design in Dayeuhkolot - Bandung District [The Application of Standard Anthropometry and Furniture Ergonomics Through Sub-District Office Interiors Design in Dayeuhkolot - Bandung District]

2019 ◽  
Vol 2 ◽  
pp. 467
Author(s):  
Tita Cardiah ◽  
Rangga Firmansyah ◽  
Irwan Sudarisman
Keyword(s):  
Quality Of Service ◽  
Community Service ◽  
Spatial Planning ◽  
Positive Element ◽  
Quality Of Services ◽  
Problem Analysis ◽  
District Office ◽  
Service Activity ◽  
District Offices

District Offices as community service facilities to support all activities related to public services in their respective regions. Improved service quality and supported by decent facilities (well organized) are expected to provide a positive element in the overall development in the District, specifically in the Sub-District of Dayeuhkolot, Bandung District. The layout of services in sub-districts that are less well-organized and not based on standards of anthropometry and ergonomics of furniture in terms of interior, it greatly affects the performance and level of quality of services for both employees and visitors or residents who are interested. This community service activity aims to provide solutions to relevant agencies regarding the influence of furniture comfort and spatial planning on optimal performance and quality of service in the District District of Dayeuhkolot, Bandung Regency, West Java, especially in the community service space through a series of activities beginning with problem analysis in location, interior redesign, and ended with a workshop program in the form of delivering solutions in the form of an application of anthropometry and ergonomics through interior arrangement which is ideal as a problem solving that has been found in this case.

scholarly journals PENINGKATAN KETERAMPILAN PEGAWAI KECAMATAN GUNUNGTANJUNG KABUPATEN TASIKMALAYA MELALUI PELATIHAN PENULISAN SURAT DINAS

2018 ◽  
Vol 1 (02) ◽  
Author(s):  
Rina Agustini
Keyword(s):  
Community Service ◽  
Quality Of Services ◽  
Government Programs ◽  
District Office ◽  
Administrative Work ◽  
Service Activity ◽  
Training Activities ◽  
Office Employees ◽  
Government Institution

The sub-district office is a government institution that uses letter media in delivering information or activities carried out to support government programs. Writing official letters is one of the activities in administration that can help smooth the activities of the administration. Therefore, writing official letters is very important to be understood by all sub-district office employees to support the administrative work process. The purpose of this service activity is to find out the understanding of writing official letters of the Gunungtanjung District Office of Tasikmalaya District and to find out an increase in understanding of writing official letters of the Gunungtanjung District Office in Tasikmalaya District. The implementation of Community Service activities is packaged using a workshop approach. The activity was carried out using the method of lecture, discussion and practice. The achievement of the training activities was the increasingly motivated sub-district office staff to improve their competence and professionalism in writing official letters. The quality of official letters that have been produced by employees of the Gunungtanjung District Office in Tasikmalaya Regency has also increased as explained below. 20 official letters with very good categories, 7 official letters with good categories, and 3 official letters classified as sufficient (score <70). The training activities benefited the participants and were expected to improve the quality of services in the Gunungtanjung District Office in Tasikmalaya Regency.Keywords: official letter, sub-district employee.�ABSTRAK�Kantor kecamatan merupakan lembaga pemerintah yang menggunakan media surat dalam menyampaikan informasi atau kegiatan-kegiatan yang dilaksanakan guna mendukung program pemerintah. Penulisan surat dinas merupakan salah satu kegiatan dalam administrasi yang dapat membantu kelancaran aktivitas bidang administrasi. Oleh karena itu, penulisan surat dinas sangat penting dipahami oleh semua pegawai kantor kecamatan untuk mendukung proses kerja administrasi. Adapun tujuan dilaksanakannya kegiatan pengabdian ini yaitu untuk mengetahui pemahaman penulisan surat dinas pegawai Kantor Kecamatan Gunungtanjung Kabupaten Tasikmalaya dan untuk mengetahui peningkatan pemahaman penulisan surat dinas pegawai Kantor Kecamatan Gunungtanjung Kabupaten Tasikmalaya. Pelaksanaan kegiatan Pengabdian Pada Masyarakat ini dikemas dengan menggunakan pendekatan workshop. Kegiatan dilakukan menggunakan metode ceramah, diskusi dan latihan. Pencapaian� dari kegiatan pelatihan ialah semakin termotivasinya para pegawai kantor kecamatan untuk meningkatkan kompetensi dan profesionalitasnya dalam penulisan surat dinas. Kualitas surat dinas yang telah dihasilkan oleh para pegawai Kantor Kecamatan Gunungtanjung Kabupaten Tasikmalaya juga mengalami peningkatan sebagaimana uraian berikut. 20 surat dinas dengan kategori sangat baik, 7 surat dinas dengan kategori baik, dan 3 surat dinas tergolong katerori cukup (skor < 70). Kegiatan pelatihan dirasakan manfaatnya oleh para peserta dan diharapkan dapat meningkatkan kualitas pelayanan di Kantor Kecamatan Gunungtanjung Kabupaten Tasikmalaya.

scholarly journals Interior Arrangement of the Hall in Rancamanyar Settlement, Kabupaten Bandung [Penataan Interior Pendopo di Permukiman Rancamanyar Kabupaten Bandung]

2019 ◽  
Vol 2 ◽  
pp. 716
Author(s):  
Hendi Anwar ◽  
Tita Cardiah ◽  
Andreas Handoyo
Keyword(s):  
Community Service ◽  
Interior Design ◽  
Local Community ◽  
Positive Element ◽  
Community Services ◽  
Problem Analysis ◽  
Planning And Design ◽  
Service Activity ◽  
Local Residents

Pendopo on the object of community service serves as a multipurpose room. The multipurpose room as a facility that can be used by the residents of Rancamanyar as a place to gather, relax, consult, socialize and interact. Pendopo in a settlement is a form of service to the local community to support activities related to daily life, especially for social activities, communication, interaction, recreation, and education. Improving the quality of community services must be supported by appropriate facilities (well-organized) which are expected to provide a positive element in the whole community for local residents, especially in the Rancamanyar neighborhood. Social facilities, especially the Pendopo / multipurpose room, are facilities that require good handling. Handling multipurpose room facilities can be through careful planning and design so that facilities function optimally. Rancamanyar Housing really needs multipurpose room facilities so that citizens can socialize, interact and consult comfortably. Pendopo is expected to be realized according to the needs of the residents so that the pavilion is able to increase solidarity, togetherness, family and community security and the environment. These conditions greatly affect the balance and level of service of citizens socially and individually. This community service activity aims to provide solutions to related communities regarding improving social facilities services, especially the multipurpose interior. The planned solution is in the form of problem analysis on site, interior design/structuring of the multipurpose room.

scholarly journals Analisis Kualitas Pelayanan Penerbitan Rekomendasi Izin Usaha Mikro Pada Kantor Camat Lae Parira Kabupaten Dairi

PERSPEKTIF ◽  
2021 ◽  
Vol 11 (1) ◽  
pp. 262-271
Author(s):  
Andy Penta Gracia Simbolon ◽  
Badaruddin Badaruddin ◽  
Nina Siti Salmaniah Siregar
Keyword(s):  
Quality Of Service ◽  
Research Method ◽  
Qualitative Method ◽  
Public Image ◽  
Service Work ◽  
Quality Of Services ◽  
District Office ◽  
The Public ◽  
Constraint Factors

The purpose of the study was to determine and analyze the quality of service for issuing micro business license recommendations and their constraints at the Lae Parira sub-district office, Dairi Regency. The research method used in this research is descriptive qualitative method, which is a method that only describes situations and events that aims to systematically describe the characteristics of a population or certain fields in a factual and accurate manner without looking for or explaining a relationship. The results of the study found that the quality of service for issuing recommendations for micro business licenses at the Lae Parira District Office of Dairi Regency was still not good. This can be seen from the complaints of the public or micro business actors who require licensing recommendations so that the general public has a negative view or picture of the agency. The constraint factors faced in improving the quality of services for issuing recommendations for micro business licenses are: the presence of officers who seek to obtain personal benefits from the licensing recommendation service process, employees do not try to avoid a negative public image of the institution so that many people are reluctant to deal with business administration, and lack of employee commitment to improving service quality so that employees tend to prioritize personal matters over service work to the community

scholarly journals ANALISIS FAKTOR KUALITAS PELAYANAN DI KELURAHAN JATIKARYA KECAMATAN JATISAMPURNA KOTA BEKASI

2019 ◽  
Vol 2 (1) ◽  
pp. 97-108
Author(s):  
Mary Ismowati ◽  
Sulatifah Sulatifah
Keyword(s):  
Factor Analysis ◽  
Quality Of Service ◽  
Service Quality ◽  
Quality Of Services ◽  
Organizational Goals ◽  
District Office ◽  
Analysis Techniques ◽  
Village Community ◽  
Urban Village

            There are still public complaints about the quality of services provided by the Jatikarya District Office and this is interesting to study to find out more about what factors in service quality are influential and what are the dominant factors in service quality in Jatikarya Village, Jatisampurna District, Bekasi City.This research uses a quantitative approach with factor analysis techniques. A sample of 96 respondents from the Jatikarya urban village community who had and were receiving services in the kelurahan. Questionnaire based on 5 dimensions namely tangibles, responsibility, responsiveness, empathy and assurance with 34 indicators.             From the results of the study, it was found that 9 (nine) factors had an effect on the quality of service in Jatikarya Village, Bekasi City. Factors Officer preparedness is the most dominant in influencing the quality of service in Jatikarya Village, Bekasi City with a variance of 33, 590%. The second factor to the tenth factor is not dominant compared to Factor 1 as having Factor 2 accuracy (8.857%), factor ability and knowledge of officers (7.863%), facility completeness factor (6.850%), service to residents (4.731%), factor friendliness (4,039%), information clarity factor (3,833%), officer neatness factor (3,531%), and officer patience factor (2,999%), but in order to achieve organizational goals and better service quality Factor 2 to Factor 9 also should not ignored.

PENGARUH KUALITAS INFORMASI DAN KUALITAS LAYANAN TERHADAP SIKAP DALAM PENGGUNAAN SISTEM APLIKASI DENGAN KEMUDAHAN PENGGUNAAN SEBAGAI VARIABEL INTERVENING PADA JASA TRANSPORTASI ONLINE (GOJEK) DI YOGYAKARTA

2019 ◽  
Vol 27 (2) ◽  
pp. 119-133
Author(s):  
Putri Aprilia Isnaini ◽  
Ida Bagus Nyoman Udayana
Keyword(s):  
Social Media ◽  
Quality Of Service ◽  
Information Quality ◽  
Sampling Technique ◽  
Ease Of Use ◽  
Quality Of Services ◽  
Quality Of Information ◽  
Transportation Services ◽  
Application Systems

This writing is done to determine the effect of information quality and service quality on attitudes in the use of application systems with the ease of use of the system as an intervining variable in online transportation services (gojek) in Yogyakarta. The sample in this study is customers who use online motorcycle transportation services in Yogyakarta. The sampling technique uses accidental sampling technique. Data collection is done by distributing online questionnaires through the Goegle form and distributed with social media such as WhatsApp and Instagram on a 1-4 scale to measure 4 indicators. The results of this study show 1) the quality of information affects the ease of use, 2) the quality of service affects the ease of use, 3) the quality of information influences attitudes in use, 4) the quality of services does not affect attitudes in use, and 5) ease of use attitude in use.

Penyuluhan Manajemen Sumber Daya Manusia untuk Pengembangan Karang Taruna Kampung Serua Poncol, Sawah Baru, Tangerang Selatan

2020 ◽  
Vol 2 (2) ◽  
pp. 123-127
Author(s):  
Jasmani Jasmani ◽  
Noryani Noryani ◽  
Yossy Wahyu Indrawan ◽  
Reni Hindriari ◽  
Lia Asmalah
Keyword(s):  
Higher Education ◽  
Resource Management ◽  
Human Resources ◽  
Human Resource Management ◽  
Human Resource ◽  
Community Service ◽  
Organizational Goals ◽  
Service Activity ◽  
The Village

Tujuan dari kegiatan pengabdian kepada masyarakat ini adalah untuk memenuhi kewajiban dosen untuk melakukan tridharma perguruan tinggi. Untuk itu sudah menjadi kewajiban bagi dosen berbagi pengetahuan dan wawasan melalui penyuluhan pengembangan manajemen sumber daya manusia agar senantiasa berupaya mencapai tujuan organisasi dengan efektif dan efisien. Dan juga bertujuan Karang Taruna Kampung serua poncol dapat menjalankan fungsi dan perannya secara optimal sehingga mendatangkan manfaat bagi Kampung serua poncol. Pengembangan juga dimaksudkan untuk meningkatkan kualitas sumber daya manusia dalam melaksanakan tugasnya sehingga lebih positif dalam berkontribusi tenaga dan pikiran untuk memajukan Kampung serua poncol.Kata Kunci : Manajemen Sumber Daya ManusiaABSTRACTThe purpose of this community service activity is to fulfill the obligations of lecturers to do tridharma of higher education. For that reason, it has become an obligation for lecturers to share their knowledge and insights through counseling the development of human resource management so that they always strive to achieve organizational goals effectively and efficiently. And also aims at Karang Taruna Kampung Serua Poncol can carry out its functions and roles optimally so that it brings benefits to Kampung Seronc Poncol. The development is also intended to improve the quality of human resources in carrying out their duties so that it is more positive in contributing energy and thoughts to advance the village of all poncol.Keywords: Human Resource Management 

THE IMPLEMENTATION OF ISO 9001:2015 TO IMPROVE QUALITY OF SERVICE AT PUSAT KESIHATAN UNIVERSITI (PKU), UNIVERSITI UTARA MALAYSIA(UUM)

2018 ◽  
Vol 13 (Number 2) ◽  
pp. 67-77
Author(s):  
Anis Syamimi Abd Rahim ◽  
Mohd Norhasni Mohd Asaad
Keyword(s):  
Quality Of Service ◽  
Customer Satisfaction ◽  
Descriptive Statistics ◽  
Iso 9001 ◽  
Quality Of Services ◽  
Research Questions ◽  
Spss Software ◽  
The Relationship ◽  
Universiti Utara Malaysia

The purpose of this study is to review the implementation of ISO 9001:2015 in order to improve the quality of services at Pusat Kesihatan Universiti (PKU), Universiti Utara Malaysia. The respondents of this study were customers at the PKU, UUM. The questionnaire was distributed to 50 respondents. The data were analyzed using SPSS software version 24. The data were tested using descriptive statistics, and correlation analysis to answer the research questions and to achieve the objectives. The findings show that customers agree that implementation of ISO 9001:2015 give service at PKU, UUM is good and satisfied. Through the correlation test, the results showed that the relationship between the implementation of ISO 9001:2015 has a positive and significant impact on customer satisfaction and the effect of implementing ISO 9001:2015 has a positive and significant impact in improving quality of service at PKU, UUM.Through mean and standard deviation tests, results show that tangible dimensions are the main dimensions of customer satisfaction while dimensions with low values are dimensions of responsiveness.Therefore, all aspects of service in PKU, UUM will be strengthened and all aspects of the weaknesses could be addressed to improve the service in order to maintain good quality services.

Quality of Services Publishing Record of Fisheries (BPKP) in The Marine and Fisheries Office South Sumatera Province

2018 ◽  
Vol 1 (2) ◽  
pp. 25-32
Author(s):  
Galamda Israk ◽  
Slamet Widodo ◽  
Andy Alfatih
Keyword(s):  
Quality Of Service ◽  
Data Collection ◽  
Service Quality ◽  
Participant Observation ◽  
Secondary Data ◽  
Likert Scale ◽  
Quality Of Services ◽  
Fishing Vessels ◽  
Scale Assessment

ABSTRACT This study aims to determine the quality of service issuance of Proof of Registration of Fishing Vessels (BPKP) in the Department of Maritime Affairs and Fisheries of South Sumatra Province and what factors influence it. Data collection techniques used were the distribution of questionnaires to 60 respondents who were capture fisheries business actors with a Likert Scale assessment, as well as conducting unstructured interviews, non-participant observation and secondary data collection. The dimensions used are tangible, reliability, responsiveness, assurance and empathy. The value of service quality based on tangible dimensions is 4.2 or good, based on the reliability dimension is 4.1 or good, the responsiveness dimension is 4.0 or good, the guarantee dimension is 4.1 or good, and based on the empathy dimension is 4.1 or good. Of all these parameters, it was concluded that the quality of BPKP issuance services in the Department of Maritime Affairs and Fisheries of South Sumatra Province in 2016 was good with a score of 4.1. The conclusion is based on an assessment of an average of 58 respondents or 97.4% of respondents.

PENGUATAN MEMBACA KITAB KUNING MENGGUNAKAN METODE BITHAQATIL JUMAL PADA PESANTREN MU’ALLIMIN MUHAMMADIYYAH SAWAH DANGKA KAB. AGAM, SUMATERA BARAT

2021 ◽  
Vol 9 (2) ◽  
Author(s):  
Adlan Sanur Tarihoran ◽  
Muhamad Rezi
Keyword(s):  
Community Service ◽  
Language Skills ◽  
Boarding School ◽  
Boarding Schools ◽  
Arabic Language ◽  
Service Activity ◽  
Adequate Quality ◽  
The Right ◽  
Islamic Values

One of the great traditions in Islamic education institutions in Indonesia is teaching by transmitting Islamic values as found in classical books written centuries ago. The majority in Indonesia, the classic book is better known as the Kitab Kuning. Teaching with the Kitab Kuning is usually done in Islamic Boarding Schools. Examining Kitab Kuning requires qualified Arabic language skills at least passively. Unfortunately, not all Islamic boarding schools that have a variety of superior programs in certain fields, are weak in the field of studying Kitab Kuning. One of them is the Islamic Boarding School Mu'allimin Muhammadiyyah Sawah Dangka which has the flagship Tahfizh Alquran program but is weak in the study of Kitab Kuning. One of the main factors is the lack of adequate quality of human resources. For this reason, this community service activity aims to provide training while introducing new, lightweight methods in learning Arabic, namely the Bihaqatil Jumal method. This method emphasizes learning Arabic using the right brain. After a series of community service activities, teachers and Islamic boarding schools felt helped and gained new experiences in learning Arabic methods to study Kitab Kuning. In addition, both the assisted object and the resource person requested that this kind of community service be continued.

scholarly journals Innovations Healthy Drinks in Source of Soybean in Community Empowerment through Entrepreneurship in Sukoharjo District

2018 ◽  
Vol 4 (1) ◽  
pp. 68
Author(s):  
Sholichah Rohmani ◽  
Adi Yugatama ◽  
Fea Prihapsara
Keyword(s):  
Community Service ◽  
Training And Development ◽  
Community Empowerment ◽  
Soya Bean ◽  
Product Diversification ◽  
Governance System ◽  
Milk Processing ◽  
Service Activity ◽  
Soybean Processing

Community service activities with IbM scheme have been done in home industry of soybean milk processing in Sraten and Kartasura Village, Sukoharjo District. The aim of activities are all partners able process soybean juice into health drink product in ready to drink packaging, adn next can be as new economic commodity to the community. In addition, partners are expected to have a clear administrative and governance system in finance, production and, marketing as an effort to empower communities in Sukoharjo District. Considering the benefits of this soy essence is so great then product diversification is needed so that the product is more acceptable to the market. This program is done through several stages namely 1) Making soybeans into ready-to-drink; 2) Transfer of packing technology; 3) Product marketing and management aspects of soybean processing into beverages in ready-to-drink packaging as well as; and 4) Feasibility analysis of beverage production business made from soybean. Through IbM, training and development of soya bean processing technology is made into an economic commodity product in the form of beverages in ready-to-drink packaging, which can provide new economic alternatives in the community. After this program, the community service activity was conducted with the training and mentoring approach to the two partners, it was able to increase the quantity and quality of soybean beverage production where the yield of production increased almost twice from the original.

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