Soft Skill Development at the Workplace: An Empirical Study in Oman

2013 ◽  
Vol 5 (1) ◽  
Author(s):  
TAKI AL ABDUWANI
Keyword(s):  
Time Management ◽  
Personal Development ◽  
Interpersonal Skills ◽  
Soft Skills ◽  
Situational Analysis ◽  
Soft Skill ◽  
Customer Care ◽  
Before And After ◽  
Intrapersonal Skills ◽  
Training Programmes

 Soft skills may be grouped into intrapersonal, interpersonal and situational skills. Intrapersonal skills are those skills individuals need to possess and perfect in order to manage themselves and as a prerequisite to interpersonal skills. Personal soft skills are intrapersonal skills that lead to personal development. Interpersonal skills are required for smooth interaction between co-workers on one hand and with clients on the other. Situational skills are those skills that have relevance in given situation and may be firm or individual specific. These may be a combination of various personal and interpersonal skills applied to specific situations and hence exhibit characteristics of situational analysis. The skill endowment position is empirically verified in an emerging economy like Oman taking banking and oil cases in the context of managerial employees. The skills are assessed before and after training programmes for skill enhancement scores in respect of junior and senior managers. Leadership, communication, team management, time management, emotional intelligence and customer care have been some of the intervention programmes adopted by the sample institutions.Keywords: Management, soft skills; personal; interpersonal; situational; intervention;training; coaching; mentoring; descriptive design, Oman, UAE

scholarly journals Peran Ormawa dalam Membentuk Nilai-nilai Karakter di Dunia Industri (Studi Organisasi Kemahasiswaan di Politeknik Negeri Balikpapan)

2020 ◽  
Vol 15 (01) ◽  
pp. 139-160
Author(s):  
Basri Basri ◽  
Nawang Retno Dwiningrum
Keyword(s):  
Community Service ◽  
Time Management ◽  
Interpersonal Skills ◽  
Soft Skills ◽  
Soft Skill ◽  
Student Activities ◽  
Work Program ◽  
Hard Skills ◽  
Strategic Role

Campus has a strategic role in the development of human resources through the implementation of Tridharma (three higher education roles), namely the implementation of education and teaching, research, and community service. In addition to this role, vocational colleges have the responsibility of equipping students with values according to the needs of the industry. To be able to work according to the needs of the workplace, not only to mastering hard skills, but also mastering soft skills, because in carrying out his profession in addition to using technological tools also conduct social interaction with fellow colleagues, supervisors, and partners in a professional manner. To train students in developing intra-personal and interpersonal skills, in addition to being obtained in lecture halls, also through student organization activities (ormawa) on campus such as BEM, MPM, HMJ and UKM. This study aims to examine the role of ormawa in shaping character values, by analyzing the character indicators of the implementation of ormawa's work program. Among the findings are the growth of independence, creativity, responsibility, honesty, budget accountability, and time management. The results of this study indicate that ormawa has a role in shaping character values through student activities independently.  Keywords : character values, industry workplace, students organization   Kampus memiliki peran strategis dalam pengembangan sumber daya manusia melalui penyelenggaraan tridharma pendidikan tinggi, yaitu pelaksanaan pendidikan dan pengajaran, penelitian dan pengabdian kepada masyarakat. Selain peran tersebut, perguruan tinggi vokasi memiliki tanggung jawab membekali peserta didik dengan nilai-nilai sesuai kebutuhan dunia kerja dan industri.Untuk dapat bekerja sesuai kebutuhan dunia kerja, selain penguasaan hard skill, juga penguasaan soft skill, karena dalam menjalankan profesinya selain menggunakan alat-alat teknologi juga melakukan interaksi sosial dengan sesama rekan kerja, atasan, dan mitra secara profesional. Untuk melatih mahasiswa dalam mengembangkan kemampuan intra personal dan interpersonal, selain diperoleh di ruang kuliah, juga melalui aktifitas organisasi kemahasiswaan (ormawa) yang ada di kampus seperti BEM, MPM, HMJ, dan UKM. Penelitian ini bertujuan untuk mengkaji peran ormawa dalam membentuk nilai-nilai karakter, dengan menganalisis indikator karakter dari pelaksanaan program kerja ormawa yang dilaksanakan. Di antara temuannya adalah tumbuhnya kemandirian, kreatifitas, tanggung jawab, kejujuran, akuntabilitas anggaran, dan manajemen waktu. Hasil penelitian ini menunjukkan bahwa ormawa memiliki peran dalam membentuk nilai-nilai karakter melalui aktifitas mahasiswa secara mandiri. Kata kunci : dunia industri, nilai-nilai karakter, ormawa

scholarly journals Developing Capabilities From the Scope of Emotional Intelligence as Part of the Soft Skills Needed in the Long-Term Care Sector: Presentation of Pilot Study and Training Methodology

2020 ◽  
Vol 11 ◽  
pp. 215013272090627
Author(s):  
Yasen Dimitrov ◽  
Tanja Vazova
Keyword(s):  
Emotional Intelligence ◽  
Conflict Management ◽  
Long Term Care ◽  
Soft Skills ◽  
Training Design ◽  
Soft Skill ◽  
Term Care ◽  
Before And After ◽  
And Control

The article presents the results of the preliminary survey and pilot application of the methodological toolkit for the improvement of certain competencies, which are part of the soft skills of professionals in the long-term care sector in Bulgaria. Based on the survey the authors define 2 target competencies, namely conflict management and empathic interaction. These skills are considered a part of the scope of emotional intelligence and its constituent dimensions and authors use Daniel Goleman’s ability-based model as a base for their conceptual frame and theoretical explanations. In order to present their thesis, the authors perform a soft skill analysis of the long-term care sector; define the construct emotional intelligence and justify their choice of a theoretical model for the subsequent survey. On this basis, they develop a training design for the development of these skills and present the results achieved through its pilot application. The study includes 62 participants randomly divided into a test and control groups. The level of targeted skills is measured (before and after) and the authors report a significant increase in those skills (empathic interaction, net effect 1.87; conflict management, net effect 1.75). In conclusion, the authors open a discussion on the importance of emotional management as an essential part of any profession related to health care and underline its importance for the quality of caregiving services.

scholarly journals UPAYA PENGEMBANGAN SOFT SKILL SISWA SMA MELALUI PRAMUKA

2020 ◽  
Vol 34 (2) ◽  
pp. 117-124
Author(s):  
Dwi Aprilia Wati ◽  
Sigit Pranawa ◽  
Abdul Rahman
Keyword(s):  
High School ◽  
Social Skills ◽  
Time Management ◽  
Goal Attainment ◽  
Soft Skills ◽  
Team Work ◽  
Relationship Building ◽  
Talcott Parsons ◽  
Soft Skill ◽  
Management Leadership

Penelitian ini mengkaji upaya pengembangan soft skill siswa SMA melalui kegiatan pramuka. Penelitian ini merupakan penelitian deskriptif kualitatif yang menggunakan teori fungsionalisme struktural dari Talcott Parsons dengan sistem AGIL, yaitu Adaptation, Goal Attainment, Integration, dan Latency sebagai dasar analisis data. Partisipan penelitian adalah 24 siswa dan 1 pembina pramuka di sebuah SMA Negeri di Kabupaten Karanganyar, Jawa Tengah. Data dikumpulkan melalui observasi, wawancara, dan dokumentasi. Hasil penelitian menunjukkan bahwa kegiatan pramuka dapat membantu mengembangkan soft skill siswa terutama kemampuan sosial dan kemampuan personal. Kemampuan sosial terdiri dari communication skill, relationship building, dan team work, sedangkan kemampuan personal terdiri dari time management, leadership skill, dan transforming character (percaya diri, tanggung jawab, mandiri, kreatif, cinta alam, dan berjiwa sosial). Kedua kemampuan soft skill dikembangkan melalui partisipasi siswa dalam kegiatan Pramuka dan keanggotaan siswa sebagai Dewan Ambalan Pramuka.This study examines efforts to develop soft skills for high school students through scouting activities. This research is a qualitative descriptive study that uses Talcott Parsons’ structural functionalism theory with the AGIL system, namely Adaptation, Goal Attainment, Integration, and Latency as the basis for data analysis. Research participants were 24 students and one scout coach in a public high school in Kabupaten Karanganyar, Jawa Tengah. Data were collected through observation, interviews, and documentation. The results showed that scouting activities could help develop students' soft skills, especially social skills and personal abilities. Social skills consist of communication skills, relationship building, and team work, while personal abilities consist of time management, leadership skills, and transforming character (self-confidence, responsibility, independence, creativity, love of nature, and social spirit). Both soft skill abilities are developed through student participation in scouting activities and student membership as Scouting Council.

scholarly journals ECOTOURISM AS A SOFT SKILL PRACTICE FOR MILLENIALS

2019 ◽  
Vol 8 (2) ◽  
pp. 22-29
Author(s):  
I Dewa Gde Satrya ◽  
Thomas Stefanus Kaihatu ◽  
Lexi Pranata
Keyword(s):  
Qualitative Study ◽  
Human Resources ◽  
Communication Skills ◽  
Interpersonal Skills ◽  
Soft Skills ◽  
Self Control ◽  
Soft Skill ◽  
Human Resource Capacity ◽  
Younger Generation ◽  
Resource Capacity

Traveling not only creates fun for tourists. Tourism activities are believed to also improving human resources ability. It is a significant aspect related to human resource capacity that soft skills ownership which can be trained to modern travellers through ecotourism activities. This descriptive qualitative study describes soft skills trained to tourists from among younger generation in ecotourism destinations. Statement of the problem in this research is what is the relevance between ecotourism and soft skill ownership? This study identifies soft skills trained in ecotourism activities that are interpersonal skills characterized by communication skills, like others, have empathy and concern, warm, forgiving, open, adaptive and self-control abilities. The interpersonal skills that are part of this soft skill are believed to be important and will help younger generation to succeed in living their lives.

scholarly journals COMPARISON OF TRAINING PROGRAMMES AND ACTIVITIES FOR CLUSTER MANAGERS IN EUROPE WITH RESPECT TO THEIR FOCUS ON SKILLS DEVELOPMENT

2018 ◽  
Vol 6 (1) ◽  
Author(s):  
Martin HORÁK ◽  
Jana MATOŠKOVÁ
Keyword(s):  
Interpersonal Skills ◽  
Soft Skills ◽  
Essential Element ◽  
Relevant Information ◽  
Cluster Policy ◽  
Secondary Sources ◽  
Hard Skills ◽  
Cluster Tools ◽  
Management Area ◽  
Training Programmes

The role of cluster manager and his/her development is an essential element in order to gain a competitive advantage and to ensure sustainability of cluster organisation. Nevertheless, research on cluster management has hardly studied the scope of offered trainings with areas of developed skills for this position. Hence, the main objective of the paper is to analyze and evaluate content of current training programmes for cluster managers in Europe with respect to their focus on the development of hard and soft skills. Analyzed training programmes were chosen based on the consultations with members from National Cluster Association operating in the Czech Republic. Regarding the defined criterion, hard skills included terms related to specific cluster knowledge (tools/methods for cluster setting/development; cluster policy), knowledge in management area. Meanwhile, we understood soft skills as terms related to intrapersonal skills (one’s ability to manage oneself) and interpersonal skills (how one handles one’s interactions with others). The article was processed via desktop research involving collection of relevant information from secondary sources. The paper explores ten international programmes done across Europe. Based on the gathered data, we claim that analyzed programmes are overwhelmingly focused on developing hard skills (mainly specific knowledge and abilities required for success in the cluster manager position – such as knowledge about identifying cluster, tools and methods for development of clusters). However, based on the literature, it is clear that soft skills (intrapersonal and interpersonal skills) are crucial for sustainable development of organisation. Considering implications for the practice, our findings provide valuable point for organisations/initiatives offering training programmes for cluster managers.

scholarly journals Penguatan Soft Skill Guru PAI di SDI Tebuireng ir.Soedigno Kesamben

2019 ◽  
Vol 8 (1) ◽  
pp. 94
Author(s):  
Khoirul Jazilah
Keyword(s):  
Time Management ◽  
Soft Skills ◽  
Planning System ◽  
Teacher Planning ◽  
Management Skill ◽  
Soft Skill ◽  
Personality Psychology ◽  
Team Working ◽  
Apprenticeship Programs ◽  
Teacher Apprenticeship

Abstract: This study aims to describe the competence of the Islamis Studies (PAI) teacher at SDI Tebuireng, Kesamben. The results obtained from this research  are; 1. PAI Teachers’ soft skills in SDI Tebuireng Ir. Soedigno Kesamben is very good, that consist of communication skills, time management skill, flexibility in carrying out work and responsibilities, emotion management skill, giving motivation skills, team-working skills, having ethics and morals, polite in appearance, having SQ spiritual skills, self-developing and tolerating. 2. Making efforts to strengthen PAI teachers’ soft skills at SDI Tebuireng Ir. Soedigno Kesamben that are teacher planning system, (which includes religious exams, personality psychology exams, professional examinations and practice exams), teacher-apprenticeship programs, the Quran science skill upgrading, teacher’s character upgrading, the ‘wise week’ program, students’ home visit, conducting Friday pahing prayer, rolling leadership and coffee break. It it is suggested for teachers to always develope their soft skills by reading a lot of literature and also reminding one another

scholarly journals Mastery of Soft Skills Through Co-curricular Uniform Body

2020 ◽  
Vol 2 (3) ◽  
Author(s):  
Fadillah Ismail ◽  
Keyword(s):  
Higher Education ◽  
Problem Solving ◽  
Communication Skills ◽  
Soft Skills ◽  
Longitudinal Survey ◽  
Survey Study ◽  
Soft Skill ◽  
Before And After ◽  
Moral Ethics ◽  
Ministry Of Higher Education

Involvement students in the co-curricular of uniformed bodies is one of the significant alternatives in the effort to apply elements of soft skills among students in IPT. This study is a longitudinal survey study aimed at measuring the level of mastery of soft skills among 912 students who took a uniformed body co-curriculum course. There are seven attributes of insaniah skill (soft skill) for IPT students as outlined by the Ministry of Higher Education Malaysia (KPTM) including communication skills, leadership, teamwork, critical thinking and problem solving, lifelong learning, entrepreneurship and professional moral ethics skills (KPT 2006) applied . Statistical Package for Social Science Version 20 software was used to analyze the findings of this study. The results show that there is a change in the mastery of the mastery of the seven soft skills among students before and after joining the uniformed body.

Kontribusi Intrapersonal Skills dan Interpersonal Skills Terhadap Kesiapan Kerja Pada Mahasiswa Perguruan Tinggi “X”

2020 ◽  
Vol 12 (1) ◽  
pp. 38
Author(s):  
Entot Suhartono ◽  
Zaky Machmuddah
Keyword(s):  
College Students ◽  
Interpersonal Skills ◽  
Soft Skills ◽  
Sampling Technique ◽  
Work Readiness ◽  
Test Results ◽  
Simultaneous Test ◽  
Data Processing Tool ◽  
Intrapersonal Skills ◽  
The Relationship

Empirically proving the relationship between intrapersonal skills and interpersonal skills to work readiness in "X" college students is the aim of this study. The method used in this research is survey. The population in this study were all "X" college students. The sample used in this study was "X" college final semester students. Purposive sampling with accidental sampling is a sampling technique used in this study. Multiple linear regression in the SPSS 15.0 version program is used as a data processing tool. Obtained 185 respondents in this research. Simultaneous test results show that intrapersonal skills and interpersonal skills significantly affect work readiness for "X" college students. Partially intrapersonal skills and interpersonal skills, both of them significantly affect the work readiness of "X" college students. The implication of this research is the importance of education related to soft skills because this greatly contributes to students preparing themselves when joining the workforce.

scholarly journals Comparison of Training Programmes and Activities for Cluster Managers in Europe with Respect to Their Focus on Skills Development

2018 ◽  
Vol 6 (1) ◽  
pp. 16-29
Author(s):  
Martin Horák ◽  
Jana Matošková
Keyword(s):  
Interpersonal Skills ◽  
Soft Skills ◽  
Essential Element ◽  
Relevant Information ◽  
Cluster Policy ◽  
Secondary Sources ◽  
Hard Skills ◽  
Cluster Tools ◽  
Management Area ◽  
Training Programmes

Abstract The role of cluster manager and his/her development is an essential element in order to gain a competitive advantage and to ensure sustainability of cluster organisation. Nevertheless, research on cluster management has hardly studied the scope of offered trainings with areas of developed skills for this position. Hence, the main objective of the paper is to analyze and evaluate content of current training programmes for cluster managers in Europe with respect to their focus on the development of hard and soft skills. Analyzed training programmes were chosen based on the consultations with members from National Cluster Association operating in the Czech Republic. Regarding the defined criterion, hard skills included terms related to specific cluster knowledge (tools/methods for cluster setting/development; cluster policy), knowledge in management area. Meanwhile, we understood soft skills as terms related to intrapersonal skills (one’s ability to manage oneself) and interpersonal skills (how one handles one’s interactions with others). The article was processed via desktop research involving collection of relevant information from secondary sources. The paper explores ten international programmes done across Europe. Based on the gathered data, we claim that analyzed programmes are overwhelmingly focused on developing hard skills (mainly specific knowledge and abilities required for success in the cluster manager position - such as knowledge about identifying cluster, tools and methods for development of clusters). However, based on the literature, it is clear that soft skills (intrapersonal and interpersonal skills) are crucial for sustainable development of organisation. Considering implications for the practice, our findings provide valuable point for organisations/initiatives offering training programmes for cluster managers.

scholarly journals Soft Skills Training Program Based on Serious Games

2021 ◽  
Vol 13 (15) ◽  
pp. 8582
Author(s):  
Dolores Lucía Sutil-Martín ◽  
F. Javier Otamendi
Keyword(s):  
Training Program ◽  
Serious Games ◽  
Soft Skills ◽  
Skills Training ◽  
Pilot Project ◽  
Organizational Sustainability ◽  
Soft Skill ◽  
Know How ◽  
Before And After ◽  
First Job

In the 21st century, to be successful at the workplace and to get their first job, potential employees must have both “soft skills” (“know how to be”) and “hard skills” (“know how to do”). The proposed Soft Skills Training Program (SSTP) combines multiple serious games to train future employees in four key soft skills that are most demanded by companies: intrapersonal, interpersonal, personal social responsibility, and organizational sustainability. These four MacroSoftSkills are subdivided into eight MesoSoftSkills and 21 MicroSoftSkills to establish a complete multilevel structure. The development of soft skills is measured before and after the training using five appraisal questionnaires and tests. The pilot project, aimed at young university and vocational training students, lasted 9 weeks and proved to be effective since the proposed aggregate indicators of soft skills development increased in value, with the results being different across soft skill, gender, and educational center. The contents and length of some of the training sessions should, however, be adjusted to further develop and improve the program.

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